16, rue Sénac de Meilhan, 13001 Marseille, France
#46 of 108 hotels in Marseille
Guests' ChoiceBased on 128 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
7.7
Staff
9.4
Value for money
7.8
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Suzy
United StatesLocation staff extremely helpful
Stayed in May 2024
Reviewed: 26 May 2024
Sara
United KingdomNothing, except a pick pocket in the old part of town, but we should have been more aware of our bag opening.
The bed was extremely comfortable, plus lovely and wide, and the pillows were gorgeous. I don't usually sleep well and slept beautifully. The breakfast was lovely and fresh. Location was great for central Marseille. We arrived on a carnival day and the harbour was buzzing, with a great atmosphere. The local people are very friendly.
Stayed in May 2024
Reviewed: 12 May 2024
Bouchard
CanadaThe key to the room was inconvenient. Locking ourselves inside was uncomfortable and in emergency would be dangerous. The light timer in the entry was too short. There was thick dust in places (bottom shelf of closet). No coffee pod refills in the room. Noisy first floor. Window was only fresh air and exhaust from traffic was heavy in the room.
The staff were great; friendly and did their best. Bed was comfortable. Location was convenient.
Stayed in May 2024
Reviewed: 1 May 2024
Paul
United KingdomThe bath is not particularly easy to climb in and out of and the toilet is located in a separate room. The room was a bit scruffy, and could have been cleaner. There is no lift and visitors who have difficulty with stairs need to beware - your room might be up 4 flights of stairs!
The hotel is very small (8 rooms) across 4 floors of a tall narrow building and the staff are very friendly and helpful. It is in a good location, a few yards from La Canbiere and 10 minutes walk from the Old Port. The street is a bit scruffy but is quiet and felt perfectly safe. Breakfast is served overlooking a small planted courtyard and consists of the usual French fare with the addition of Moroccan pancakes which are delicious with honey. The room was quite large with painted walls and a tiled floor and three shuttered windows.
Stayed in April 2024
Reviewed: 1 May 2024
Janet
United KingdomWe were given the ground floor room for our first night, which was dark, we felt unable to open the windows and generally felt uncomfortable , although the room itself had all we needed. We had been told we would move the following day, but the man on reception was very unwilling to do so, and only did do so after we persisted. The room on the fourth floor was clean and airy , quite small ( yes it was standard room, the photos show other more spacious rooms) not a good beginning, but we felt more comfortable as the week progressed. The communal areas could do with refurbishment, chipped paint may be the Moroccan style, but not necessarily so. It looked tired, plants outside the main door were dead. First impressions count. The patio garden was lovely, but again needed a bit of attention.
Breakfast, room was very clean and had all we required, towels and linens were changed regularly. The man on reception for the majority of the time was very helpful. It’s near La Canabiere and very convenient for the vieux port and other sites.
Stayed in April 2024
Reviewed: 15 April 2024
Olive
United StatesNo curtain on our shower so water got everywhere. 😬😬😬
This room was so cool and a great chance from the typical French hotel. There was plenty of room for us in the space!
Stayed in April 2024
Reviewed: 14 April 2024
Alan
United KingdomBath was in alcove off the main bathroom, with a low but wide, stone-topped parapet between them. This created an attractive appearance but was awkward when climbing into the bath and more so when climbing out when the bath was wet and slippery.
Small, friendly family run hotel in a quiet(ish) side street. Decent breakfast. Comfortable rooms but a lot of stairs to reach them.
Stayed in April 2024
Reviewed: 15 February 2024
Berrin
TurkeyStairs - no elevator - There is coffee mahcine inside room, first day there were coffe capsules, however the following days they didnt put anymore during the cleaning, we have to ask for and then they gave.
Location and the vintage mood
Stayed in February 2024
Reviewed: 3 December 2023
John
United KingdomCan't really think of anything.
Nice location, a scruffy street but not at all threatening. Oddles of local character. Rooms very well sized.
Stayed in October 2023
Reviewed: 1 December 2023
Yanachervinska
UkraineIt was very cold and wet in the room (November) and no decision to warm up the room, no heater, nothing. Also, the room was a bit old, not really clean and in general they should do a renovation or at least buy new things - nice lamps, etc.
I liked the location and style in general. It was a stylish hotel, but with old furniture and a bit dusted, old-fashioned. Photos are better on booking. Also, please be careful - prices on their website are much more low!
Stayed in December 2023
Reviewed: 10 October 2023
Deanna
United States100 stairs, no lift. Difficult to bring larger suitcase up. As solo traveler I wasn’t comfortable being out at night.
Comfortable clean room. Close to main city area, church, open market, resturants. Nice patio.
Stayed in September 2023
Reviewed: 9 October 2023
Marshanne
United StatesThere was no elevator. The stairs were winding and difficult, especially for older travelers. The staff was very accommodating helping with the luggage, but we still had to climb the stairs to come in and out and go down to the courtyard area for breakfast. The shower was very difficult. It was a tub with a hand held fixture. There was no curtain so the bathroom got very wet. Again, not older traveler friendly. Probable the most difficult part of the hotel was the location. Ryad is located on a residential street. This was not an issue, but the discarded furniture and garbage from numerous buildings was! We had to walk past the same discarded debris everyday. It smelled so bad it was difficult to breath. It did not set a positive image for the hotel location. It was a very convenient location, with easy access by foot to transportation, the port and restaurants.
The property was dated but clean. The room was spacious and comfortable. I felt the pictures overstated the property.
Stayed in October 2023
Reviewed: 5 October 2023
Martha
United StatesThere are piles of trash intermittently on the narrow street which I assume was a city maintenance problem.
The Ryad Hotel was the only Booking.com hotel to change the the dates of out stay when my husband became suddenly ill! When we finally arrived the staff was accessible, friendly and helpful. There is a wonderful enclosed garden patio where we took breakfast.
Stayed in October 2023
Reviewed: 24 September 2023
Joseph
United KingdomLots of floors for people with poor knees (not the hotels fault, more just to point out).
The staff and breakfast were lovely.
Stayed in September 2023
Reviewed: 15 September 2023
Monika
AustraliaN/A
Close to Vieux Port
Stayed in September 2023
Reviewed: 15 September 2023
Mardon
South AfricaGreat location within walking distance to trams and old port. Comfortable spacious room Staff always friendly and helpful
Stayed in September 2023
Reviewed: 21 August 2023
Alex
United KingdomIt could do with a facelift but it was still very charming and authentic
We asked for the simple express breakfast. All was fresh including freshly squeezed juice.
Stayed in August 2023
Reviewed: 15 August 2023
Elvir
United KingdomInternet and breakfast
Everything breakfast could have been little bit more than what they serving and the internet was very bad. Other than that everything was great
Stayed in August 2023
Reviewed: 28 July 2023
Tamara
United KingdomWas surprised that there wasnt any coffee or tea included as there was a coffee machine. The room was on the fourth floor with no lift, but knew that from the reviews.
Great location. V quiet, 10/15 mins from station and the old port. Had a good room at the top of the hotel with a pretty balcony.
Stayed in July 2023
Reviewed: 16 July 2023
Nancycarroll
United StatesRoom is "rustic". Needs a bit of updating. Need better window coverings. Shutters are old and almost impossible to close. Street is very narrow and male resident across the street could look right into our room, especially at night! He spent a lot of time at his window. Area is a little iffy but we had no problem. Also bathtub was very difficult for me to get in and out but that's my mobility problem.
The room we were in was spacious, there is a mini fridge for drinks. Excellent location, 10 minutes walk to Old Port and public transportation. Staff was very good but not all speak English. We had several issues upon check-in that were resolved. Word of advice - I have mobility problems and asked for room on 1st floor. In France the first floor is what is considered to be the 2nd floor in the US. The staff did everything possible and were able to juggle rooms among guests to put me on their "1st" floor which meant that I only had to walk up and. down one flight of stairs to get to street level. The staircases are long and winding because this is an old building. There is no elevator.
Stayed in July 2023
Reviewed: 16 July 2023
Simao
MozambiqueThe room was indeed small and the outside amenities - small garden - was not has nice like presented in the pictures.
It’s well located and the staff was nice.
Stayed in July 2023
Reviewed: 15 July 2023
Michael
FranceThe lack of an elevator was my one regret!
The staff were friendly and extremely helpful and the superior double was lovely and roomy.
Stayed in July 2023
Reviewed: 5 July 2023
Wayne
FranceAs expected
Walkable to all the key attractions of marseille and staff were so very friendly. Beautiful courtyard, so refreshing on a hot day.
Stayed in July 2023
Reviewed: 19 June 2023
Livia
AustraliaLovley quiet courtyard and bright room, the stuff was incredibly kind and friendly. easy location for sightseeing.
Stayed in June 2023
Sihanoukville, Cambodia
Peoria, USA
Peniche, Portugal
Wenns, Austria
Marantochori, Greece
Halmstad, Sweden
Caumont, France
Fermo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content