Duvet was too heavy and door to shower gave no room to get in and out

The location was fantastic great view of Morzine and a short walk to ski hire and bubble… easy to find and close to shops and restaurants etc.. had a steam room and pool, jacuzzi

Stayed in March 2024

Nothing to complain about

High quality finishes, comfortable rooms, decent food.

Stayed in March 2024

You have to pay for towels & our bedroom only had a bath and no shower head. Both of these things are a little odd.

Great location

Stayed in February 2024

Nothing

Fantastic food, wonderful family run hotel in a great location. The owners couldn’t have been more helpful and friendly

Stayed in January 2024

My room 19 had almost no sound insulation I had an arguing couple one side and an amorous couple on the other. No alarm was needed as all the toilet waste and its associated noises sounded like they were in my room….. not pleasant. Breakfast was tasty but not in a plentiful way, bread butter eggs bacon appeared to be supplied as needed, causing a short wait.

Very clean,nice and cosy warm great location,breakfast tasty pool,hot tub also very clean

Stayed in January 2024

Nothing.

I liked the chalet style, the location to the lifts, the facilities and the food.

Stayed in January 2024

As above, it was a shame we couldn’t hire towels for the pool. Because I booked via booking.com I hadn’t spotted the note on their website re bringing your own towels. I also always like to have tea/ coffee facilities in the room - but there weren’t any here.

I loved the location (just over the bridge from the super Morzine lift). The room was a comfortable twin (I was travelling with my daughter). The pool, jacuzzi and sauna looked lovely but unfortunately we were unable to use as we forgot to take our own towels and couldn’t hire any. Breakfast was good.

Stayed in January 2024

Nothing

Location

Stayed in January 2024

The location was excellent. Our room was large and very clean. The people were lovely and always helpful and welcoming. The facilities weee great.

Stayed in December 2023

Location to local facility’s and town and the friendly atmosphere.

Fantastic location and great place to stay after a hard day on the mountain.

Stayed in July 2023

At the start of our week, the breakfast wasn't replenish very well so it left a poor choice of food. This got better towards the end of our stay and then was good. There were time restrictions on the use of the jacuzzi, couldn't use until 3pm for some strange reason. Not what you expect when it's next to the pool! No Tea and coffee making in room.

Very friendly hosts in this family hotel. Room was spacious and comfortable. Pool and outside space was good.

Stayed in July 2023

nothing negative ..!

Didn’t realise it had leisure facilities- Bonus Staff were all super helpful, nothing too much trouble and reasonably priced bar also helped.

Stayed in March 2023

Could have started serving breakfast a little earlier, maybe @7.30? Made it slightly rushed to get to the Pleney ski lift for @9am for ski school.

Very good breakfast, with good choice of hot and cold food, and lots of delicious croissants/fresh bread/cheese. Location next to the footbridge made access to both the Super Morzine and the Pleney télécabines very easy (especially with the Petit Train linking the two). Dinner in the hotel was excellent, with a vegetarian alternative provided with no problem. Great little pool/Jacuzzi/sauna, perfect after a long day's skiing. And the Hotel Alpina owners/managers were super helpful and accommodating at all times.

Stayed in March 2023

the jacuzzi was very soapy

friendliness of staff, location, and spa

Stayed in March 2023

Dinner was only satisfactory, a bit bland.

Very nice staff, great location, comfortable and clean.

Stayed in March 2023

Excellent family run hotel. Incredible food and service. Lovely rooms and great spa facilities. Brilliant location, 5 minutes walk to Super Morzine ski lift, ski rental shop and town.

Stayed in March 2023

close to the resort centre

Stayed in February 2023

would have been good to have a kettle in the room and pool and hot tub could be warmer but no real complaints just minor tweaks

staff were exceptionally helpful and friendly, very very clean and comfortable

Stayed in January 2023

Clean, excellent breakfast, great location, lovely staff

Stayed in January 2023

pool and jacuzzi very cold

very comfortable , excellent location and lovely staff

Stayed in January 2023

really friendly helpful and charming hotel. clean great facilities and great location for the slopes and town

Stayed in January 2023

nothing

location , facilities and staff

Stayed in April 2022

2nd visit - used about 10 years ago now with improved facilities - friendly helpful staff - great location for Ski bubble and town

Stayed in April 2022

Would have liked separate towels to be provided for the spa area, and room 27 didn't have a hook for the shower head so showing was a pain

Breakfast was fine, rooms were quiet and clean,

Stayed in March 2022