The room that I had booked originally was not renovated and it was a “Superior”, certainly not in my eyes.

The renovated rooms were very nice. Isolating windows so I didn’t hear a thing on the busy street.

Stayed in March 2024

The room was extremely small, the mirror light buzzed, and other than the bathroom, the room was extremely poorly lit, making it hard to get ready. The cleaners cupboard was right next to our room and we were woken up by her being on the phone at 7am on Sunday morning.

Great location and clean

Stayed in March 2024

Missed hot food and there's not a wide variety of bread

Croissants

Stayed in December 2023

The location was excellent for Eurostar. All staff were very helpful and were prepared for us to stay extra night due to return travel cancellation

Stayed in November 2023

Very nice place, renovated, great location and staff

Stayed in October 2023

There was renovation outside my room, meaning the windows was covered up in a scaffolding and plastic so there were nothing to see. I survived, but just a heads up if you're hoping for a nice view.

The elegance of the rooms, a comfortable bed and a spacy bathroom. Sound proof windows helped keeping the noise from the buzzling square outside to a minimum.

Stayed in August 2023

small rooms

great location very clean

Stayed in December 2022

There was no early check-in and the luggage storage was self-service without any security oversight. The housekeeping service was inconsistent during our extended stay at the hotel.

The hotel is conveniently located opposite the Gare St Lazar and major retails such as Printemp and Galerier Lafayette. There are plenty of public transportation to choose from to visit all the city attractions which many are also walking distance.

Stayed in November 2022

Bathroom is a little small but still manageable. OK since there are only 2 of us. Can imagine it is difficult if there are 4 in the family room

Good location next to St Lazare - easy to take a train to Palace Versailles. Upgraded to a family room but there are only two of us. Clean

Stayed in September 2022

no breakfast no parking no kitchen

location

Stayed in July 2022

the second stay we were placed in a small room

LOCATION!!!

Stayed in August 2022

excellent location, easy to find, in the heart of Paris!

Stayed in July 2022

Location is great

Liked. Located in front of Sant lazare station It’s easy to find the hotel location and very convenient to go via train/Metro/ bus. A lot of shopping Centre and Restaurant around the hotel. Hotel room is clean. Happy stayed four night in and will choose again.

Stayed in July 2022

Perfect location for us as we had a day to see as much as could of Paris and we had train out of St Lazare. We had a 5pm train next day and woman at front desk was very courteous and held our bags for the afternoon after checkout. Def recommend!

Stayed in July 2022

The beds were very old and very uncomfortable. I woke up in the morning with back pain. The room was very dusty. Despite being for 3 people there were only 2 glasses in the room. Receptionists seemed unhappy, sullen and nervous. There were two female employees at breakfast on Sunday. The one with shorter stature, make-up and long eyelashes was very nervous and angry. When she was clearing the tables, everything was banging together and making a lot of noise. She was slamming the chairs on the table and disturbing everyone with the noise she made. We thought she has a problem.

There was little cheese variety at breakfast, no olives, but the croissants were great. Breakfast was good and sufficient. Location was great. Although it was a triple room, it was very spacious. Despite being on the street, it was pretty quiet. The lobby was small but very nice and enjoyable place.

Stayed in November 2021

the breakfast

The position

Stayed in November 2021

There were few wall sockets, and only on one of the sides of the bed. The bathroom and room were clean, but with a lot of spots missing, so there was dust in the corners and on top of small objects. The sink in the bathroom was not well clean in the corners. It was very acceptable though. And most importantly: no weird or bad smells.

The location is one of the best I’ve ever had in Paris, that was the best part. The hotel has a classic décor and it was quite clean for Parisian standards. Elevator is small, but sufficient for 2 persons with hand luggage. The staff is very friendly and helpful. We booked a room with 2 single beds because in the pictures I had the impression the double beds were small. I think that was a good decision, we slept really well, with enough space in comfy beds. We had a room with windows facing the street, but had no noise problems because the isolation is very good. I liked the fact that the bathroom was spacious enough, as well as the rest of the room. Breakfast is not included and you can pay € 10,50 per person if you want to have it. It is a very simple breakfast, but it was good enough for us. However if you love a large and varied hotel breakfast, I would advise against having it in there.

Stayed in October 2021

The locations is great, a lot of the sights are within walking distance. The staff were very helpful and welcoming. They kindly suggested restaurants for dinner in the area which turned out to be excellent. The room was impeccably clean and comfortable. The breakfast was varied enough. I would definitely recommend this hotel.

Stayed in September 2021

ddfurui setubi. home was mis take.

abreakfast is good!

Stayed in October 2023

It's probably the worst hotel I have ever stayed at. I had a room on the first floor and I could barely sleep because of the noise, even with earplugs. The hotel sits on top of the metro line and every time the metro passes (which happens ever couple of minutes) the whole building trembles, really weird... There is no isolation to the hallway and my room was located next to the place where they server breakfast which is pretty loud. Last but not least, the hotel goes through construction work on the facade which means that there is no view from the window, just workers that pass in front of your window and as you can guess... make noise. The price that they ask is ridiculous given the poor conditions.

Nothing

Stayed in October 2023

Staff on arrival late from UK - check-in was delayed and additional taxes were proposed by the desk staff. This delay was unacceptable as the children were tired and wanting to sleep - we could have had the discussion next day (which I insisted after I talk to booking.com to confirm). It turned out the taxers were all inclusive in the quote and I did not have to pay the hundreds of euros which they proposed the night before and I had to confirm with booking.com helpline.

Good size room for the 3 kids but certainly not a quadruple room as noted.

Stayed in July 2023

The three-bedroom is not what I have seen in the photo at Booking.com. The hotel added a bed in the living room, which limited the moving space. There was also no water supply on the second day's morning, and the customer service just responded slowly and uninterestedly.

I didn't book the breakfast. The location of the hotel is very convenient.

Stayed in July 2023

Metrostation was just in front of the hotel. It was also not too far to walk everywhere you need. Great shopping malls and restaurants nearby.

Stayed in July 2023

Everything apart from no air conditioning

Location, hotel was very good apart from the air conditioning not working , was advised when i asked about this , ' to open a window ' 😳 , very uncomfortable due to hot weather , was not mentioned at check in , only advised when i asked, no offer of partial refund for the fact no air con

Stayed in May 2023