85 quai Joseph Gillet, 4th arr., 69004 Lyon, France
#66 of 126 hotels in Lyon
Guests' ChoiceBased on 290 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.0
Facilities
8.2
Staff
8.7
Value for money
7.6
Free WiFi
7.3
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End of dialog contentReviewed: 26 May 2024
Hassia
Francele Spa
Stayed in May 2024
Reviewed: 5 May 2024
Ken
BelgiumPricey and room service not great for the money. We asked for champagne bottle and olives and two days later the remains were never retrieved. Also roomkeeping only came once during 2 days of stay. Almost paid €500 and wasn’t even for 2 full days so I had to pay extra to stay after noon on the last day.
Good location, big, all facilities available (gym, restaurant, bar, wellness)
Stayed in May 2024
Reviewed: 2 May 2024
Pil
South KoreaI booked a 2 bed room, but they insist to use 1 big bed room in first and later changed to 2 bed apartment after I proved my booking details after long discussion.
Nice and Pleasant Hotel & Apartment.
Stayed in April 2024
Reviewed: 4 April 2024
Giancarlo
Luxembourgeverything cool
Stayed in April 2024
Reviewed: 11 March 2024
Peter
AustriaThe internet didn't work properly. It would be great if the spa would be open longer on a Sunday evening. You cannot reach downtown Lyon on foot
Comfortable rooms. Quiet neighbourhood. Very friendly and helpful staff.
Stayed in March 2024
Reviewed: 11 March 2024
Edvin
SwedenThere is an outdoor parking, however quite small. So if you need to park in the garage, it's €15 extra.
The hotel has very classic installations, including great restaurant and bar areas. The service is friendly and correct. All in all, good value for the rate.
Stayed in March 2024
Reviewed: 2 March 2024
Trevor
United KingdomBath wasn’t as clean as it should have been
Restaurant manager and staff were exceptionally good and very attentive
Stayed in March 2024
Reviewed: 27 January 2024
Jean-pierre
FranceRas
Ras
Stayed in December 2023
Reviewed: 20 January 2024
Andreas
FranceThe food in the restaurant was rather bad to be honest - we were disappointed as last time many years ago, the food was excellent. We complained to the Management in a friendly way and hope that next time we come it will improve. The food was cooked simply without any love or passion - tasteless to say the least. The SPA (old part) needs some repair work and we were told that spare parts have been ordered and are due to be delivered - on the other hand, some regular guests told us that those areas which don't work are out of work since a long time. So we don't know - we hope and really hope that this small but rather very nice old part of the SPA will be functioning to it's full glory again soon ! It is a lovely place
The SPA is nice (the old part) and the facility overall with the SPA is (for french standards) very good. The whole complex is a bit small but clean and the staff is very friendly and helpful. We enjoyed it.
Stayed in January 2024
Reviewed: 14 January 2024
El
QatarLocation
A very big hotel very good value with good breakfast and free parking
Stayed in January 2024
Reviewed: 22 December 2023
Laura
France///
the spa was amazing and the studio very spacious
Stayed in December 2023
Reviewed: 29 November 2023
Benoit
Franceroom smelt smoky, wifi connection in the room was almost non existent in the building with studios
comfort room, very friendly staff, large sports and spa activities choice
Stayed in November 2023
Reviewed: 21 November 2023
Rahul
LuxembourgThe spa facilities was not included in the price of the room. Its expensive to take it afterwards as it costs approx 50 eur per person. so as a family of three we had to pay 150eur per day to access the spa.
Stayed in November 2023
Reviewed: 21 November 2023
Mat
GuernseyLocation
Stayed in October 2023
Reviewed: 7 November 2023
Christo
FranceThe breakfast was not at all of the right standard, not enough plates, glasses, food , tables, overcrowding and the food quality was very poor (powdered scramble eggs???)....
Pool and Spa were very nice however the water was far too cold for this time of year
Stayed in November 2023
Reviewed: 30 October 2023
Jonathan
AustriaNothing notable which I particularly disliked.
Room was clean and had plenty of towels and the quality of the shower soap was good.
Stayed in October 2023
Reviewed: 23 October 2023
Susan
FranceLocation is a bit far from center (+1hour walk) and busstop nearby hotel but you need to change bus to get to shopping mall
Very nice spa and breakfast was good too
Stayed in October 2023
Reviewed: 15 October 2023
Dean
New ZealandExcellent pool/spa area
Stayed in July 2023
Reviewed: 5 October 2023
Oleg
UkraineThere was no service with our luggage when we arrived. And the location of the hotel is quite far from the historical center of the city.
Цe stayed in a nearby apartment hotel building. The rooms are huge. Bedroom, hallway and separate bathroom and toilet. There was no direct entrance to the SPA from our building, but visiting the SPA was a pleasure.
Stayed in September 2023
Reviewed: 4 October 2023
Picconi
United KingdomRoom temperature- very hot and kept waking up during the night cause of that and pillow
Bathroom, towels and sleepers ♥️ bed great!
Stayed in October 2023
Reviewed: 29 September 2023
Jeanne
United Kingdommy husband had to buy Special swimming trunks breakfast area very crowded better on terrace outside
spa areas pool very good
Stayed in September 2023
Reviewed: 29 September 2023
Dave
United Kingdomthe rooms were small and the wifi was awful
good facilities and friendly staff
Stayed in September 2023
Reviewed: 25 September 2023
Alun
United KingdomFood in restaurant. Very bland
Room size. Location close to bus route
Stayed in September 2023
Reviewed: 17 September 2023
Mick
United KingdomComfortable room and bed, friendly staff
Stayed in September 2023
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