There is nothing that we did like.

Actually there is no real restaurant (as they claimed on paper). Except breakfast, all they have offered for a dinner is frozen pizza (halal) from the fridge. There are no restaurants in the neighbourhood either, so you would need to travel to the city. The hotel itself is requiring a decent renovation. Certainly not 4 stars but below 2 stars level.

Stayed in July 2023

Not

All excellent

Stayed in May 2023

Breakfast was wonderful!

Stayed in June 2023

The air-conditioning was off and the room was very hot during the nigt (26 deg C). And it was not possible to open the windows since the room gives on noisy highway

Stayed in May 2023

This hotel is not in a safe location! Our car window was busted and car broken into while parked on the hotel's free roof parking (Garage parking is available for a fee & I recommend using that if you choose this location). We had no idea our car was broken into until the next morning. The staff members stated that they called every single room in the hotel overnight and that the police had come to the hotel. However, they did NOT call every room. Turns out, they called my teenager in the next-door room and he did not understand what they were saying and asked them to call his parents. Even though the staff members were abrasive and insistent that they called every room, they did not call our room so we were not able to speak to the police at the hotel. This meant that I had to drive my family to the police station the next morning to file a report. Thankfully, the police officer was helpful. We ended up cleaning the car on our own. The hotel offered but I wasn't sure that the police had taken pictures yet, so we drove to the station with the glass everywhere and cleaned up afterwards. If I had been able to speak to the police at the hotel, this would have been something that the hotel could have helped us with and would have saved us a lot of time. In addition to the break-in and the hotel not calling us, the hotel staff members also asked for our credit card multiple times which isn't how Holiday Inn usually does things. They also did not ask us for our car's information like most hotels do. If they had asked for our car information, they would have known which room we were in and could have knocked on our door. Lastly, rooms were not very clean. Holiday Inn's are usually cleaner than our rooms were in Lyon. Specifically, the pull out couch mattress had a huge pee (I assume) stain on the mattress. The sheets and blanket were clean but it's pretty gross that the mattress was stained like that.

We originally chose this property for the closeness to the highway and available free parking. It is conveniently located to the highway.

Stayed in December 2022

all good

very clean hotel and friendly staff, nice breakfast. good location and free parking..

Stayed in October 2022

the toilet room being apart from the shower room

Room Space and modern facilities and very good breakfast

Stayed in August 2022

Rooms weren’t ready for check in at 3 p.m. Our room card didn’t work properly so we had to return to the reception several times. Breakfast not ready on time.

Breakfastbuffet was nice.

Stayed in July 2022

Nothing

Excellent

Stayed in May 2022

aircond not working properly, carpet too dirty but good staffs and service

Stayed in June 2022

This review has been hidden because it doesn't meet our guidelines.

Major issue with house keeping. Will be contacting hotel directly.

Stayed in May 2022

fouly, not clean, need to renew everything

Stayed in March 2022

The bathroom was not clean. The entrance to the hotel lobby had a bad smell. The room was dusty and my wife and I kept sneezing.

The breakfast was the best thing about the hotel, though you might need to catch it a bit early on before some of the things run out.

Stayed in October 2021

Didn’t like they didn’t even take my ID documents to check who I was and who I was traveling with. No covid tracking or forms zero Room very dirty

I liked the terrace the most

Stayed in October 2021

The staff wasn’t helpfull st all, the place is veeeerrry dirty, the rooms the toilets, I don’t know where to start. While we are checking in my friend found out that the hotel was overbooked and they made a reservation to another place nearby, I wish that was me. I never stayed anywhere worse than this.

Nothing!!Never again, it’s a waste of money.

Stayed in August 2021

Personnels fuyants (on a l'impression de déranger), service indigne d'un **** Gel douche vide => facturation de dosettes additionnelles (!)

Stayed in August 2021

We asked for a quiet room and got one above the pool, People were still swimming at 24h00 and we had to keep the window open to have the small portable airconditioners pipe outside. We had no hot water and not able to shower.

Stayed in August 2021

Everything, as is notable on the pics, there was no AA, they told us it was an issue from last week, but after reading the reviews we see this is more than a year situation. The room wasn’t clean perfectly, the 2nd bed was more a hammock than a bed. After we complaint about the room they said they will give us some sort of refund, 15% only. At least was a short stay, so we didn’t have to suffer to much

The breakfast and actually we booked the location to be close to the road easily in the morning.

Stayed in August 2021

2 Rooms were not clean. Elevators were broken. Industrial air conditioners were too loud and big.

The local restaurant was ok.

Stayed in August 2021

Everything

Nothing

Stayed in July 2021

The swimming pool area and outside terras were dirty, fillty and not clean at all. There was a woman called Zohra! She is the gold @ holiday inn "Lyon"! She worked so hard, it was amazing! She earns all the credits for doing such a hard work! There were 3 people sick and she was almost alone for everything! The dinning was terrible, The terras was full of people, the chef and Zohra all by themself! We had to wait for almost 3hours for dinner?. Not a good bussines for Holiday Inn!

The rooms were in good condition.

Stayed in July 2021

Ac is broken, no blankets on second bed, hard to get to in car

Cheap

Stayed in July 2021

AC broken, room was incredibly hot and outdated. We stayed here just to sleep for the night and picked it for convenience cause it’s right off the freeway, but I would never stay here otherwise or again. I would say this particular Holiday Inn was akin to a Super 8 motel in America…woof. Stay away!

Right off the freeway, so convenient if you’re just looking for a place to sleep

Stayed in July 2021