There was a problem with the heat not working in our room and our laundry was returned a day late. The staff person who fixed the heat was very competent and apologetic. We didn’t love the Bistro food.

The ambience and the staff were excellent.

Stayed in April 2024

The Noise of the Primafresca Festival. But that was not the fault of the Hotel.

The Perit Dejuener Breakfast was freat! Arturo was a wonderful waoter in the Rouge Cafe.

Stayed in April 2024

Nothing

Beautiful room and great location

Stayed in March 2024

Not a dislike but know that the hotel is only accessible on foot and there is no elevator if that is an issue for some travelers.

Gorgeous property in quiet location. Very large room and bathrooms.

Stayed in March 2024

The lighting was extremely dim in the main room. 25€ is somewhat expensive as a surcharge for a small dog.

Central location, excellent staff and very large, comfortable room.

Stayed in January 2024

The staff were really welcoming, helpful and attentive. The building was beautiful and very well located. Would recommend highly, and would stay again.

Stayed in December 2023

They have issues with room 7 where we stayed. At night when you leave your room, no lights come on in the hall way, there are no light switches. You have to walk down five steps of the stairs before the light comes on and you are able to find your key and lock the door. You can obviously use your phone torch but this is not good. The room lightng was designed to create a mood. We needed light to be able to see things! Gregory very kindly brought two extra lights into our room but these were also mood lights and didn't make a difference. These comments relate to our room only. Other rooms had better hall lights. But this was our only complaint. Everything else was great.

Everything except the lighting. Staff attention. Location.

Stayed in December 2023

All the water from the taps came out hot, no cold water. Lighting in bedroom was too dark. Because of the pedestrian location, the taxi had to drop us round the corner. No lifts, so not suitable for less mobile guests. Restaurant not open on Sunday.

Lovely room, quaint hotel in a central location. Food in the Bistro restaurant. Nice served breakfast, choice of cooked food brought to the table. Delightful pastries.

Stayed in December 2023

I have nothing to criticise.

Gorgeous, thoughtful design. Exceptional service.

Stayed in November 2023

We had an amazing time at Margaret. The staff were brilliant and the rooms were fantastic. We were lucky to be upgraded to suites which was so appreciated. Special mention to Chef Viou who spoiled us constantly. It was a pleasure to get to know her and the Margaret team and we will be back for sure. Plus Nîmes is a great town.

Stayed in October 2023

The shower wasn’t very powerful - most of the time it was dribbling out with some spurts of water every 10 seconds or so, although the water was nice and hot. No lift.

Beautiful old hotel that has been restored to perfection. The location was fantastic and the room was huge. Dinner at Gigi’s was a delight and the breakfast was huge! The bathroom had face cloths/washers which you rarely find in European hotels.

Stayed in October 2023

The clearer could give more attention in detail, there was used contact lenses on the floor when we checked in and still there when we checked out. One of the rope had yellow stains which should not provided to customer. That'd mean the clearer didn't take as much attention as it should but it is relatively small issue. The other thing is the room we stayed(family room) seem news refurnished and the smell is really strong. If you are as sensitive as me or worse then not the best choice.

Location is great to reach all sites by foot. Staff are friendly and able to help when they can.

Stayed in October 2023

No parking nearby and only pedestrian access

Beautiful hotel. Great location. Very comfortable, large rooms with impeccable decoration. Very authentic

Stayed in October 2023

Nothing

The room was an excellent size, beautifully decorated and exceeded our expectations. The hotel has an excellent central location.

Stayed in September 2023

Everything! The staff are amazing, so helpful, so friendly and always professional. A special thank you to Luna and Aya for making our 40th wedding anniversary so special! From the amazing upgraded room, to your suggestions of places to visit, to the pastries, the fresh fruit and a special thank you to Luna, who carried our luggage up the stairs!! Although the restaurants were not open on our anniversary, we did eat at GIGI and everything was beautiful. Lots of lovely bars and restaurants close by and an amazing indoor food and drink market.

Stayed in September 2023

Nothing!

Everything about this place was impeccable and impressive. Absolutely beautiful!

Stayed in September 2023

Nothing

It’s a beautiful hotel, well decorated and very comfortable with a cozy feeling to it

Stayed in August 2023

There was no hot water in the room on day two.

The breakfast was very good. The courtyard ambience is very pleasant. Hotel was very clean. Situation for exploration was perfect. Great bed.

Stayed in September 2023

There is no elevator but the staff offer help.

The rooms are wonderful with luxurious bathrooms and other facilities. The public areas are likewise elegant and most pleasing. The staff are extremely accommodating.

Stayed in September 2023

An amazing property, beautifully restored an elegant style. The staff were amazing. We are so happy we found this Beauty ♥️♥️

Stayed in August 2023

It was perfect.

This hotel was one of the loveliest I've ever stayed in. The building, a seventeenth century grand house) has been sympathetically adapted - no beige here! The staff were delightful. We have to mention Liz (Leese) who was so welcoming, friendly and have us great recommendations. The room was gorgeous. We were upgraded but, looking at the building, I imagine all rooms would be wonderful. The town itself has the most amazing history from Roman times and, along with that, the mediaeval centre is beautifully preserved. We were there in a huge heatwave but the communication of trees and shade made it seem much cooler than the official temperature. We ate at Rouge which had been awarded a Michelin Star. The food was amazing and, again, the staff were lovely. Thanks for guiding us through the meal Thomas. The whole experience in Nimes was magical.

Stayed in August 2023

Nothing not to like.

The location was magnificent. The staff were really friendly and helpful. The decor was beautiful.

Stayed in July 2023

The difficulty getting to the hotel.

Superb

Stayed in July 2023

Nothing to worry about

The staff are all without exception friendly and very helpful. The hotel is in the heart of the old city and everything is within walking distance.

Stayed in July 2023