Very helpful staff, the room was clean and spacious.

Stayed in April 2024

Windows can only be slightly open

Staff is very friendly and approachable. Rooms are superb, clean amd organised. Endless Nutella at breakfast... Maybe 15 mins walk from port, and 10 from the main train station

Stayed in April 2024

I liked everything - location, breakfast, room, service.

Stayed in April 2024

The personal was very friendly, room was confortable & clean

Stayed in April 2024

Bed

Staff perfect

Stayed in March 2024

There were bed bugs biting me!!!!! My legs have been itchy and with bad red thing now!!

The staff there are very lovely.

Stayed in April 2024

Paying for left luggage is a little mean. I understand its an insurance thing, but how can other hotels facilitate this without charge? I think this isn't great and felt a bit stingy. The cost for a cooked (frozen pizza) was £13 euro and a beer over £10. Again, a little steep. The kitchen which is spotless but had almost no cups or cutlery. Lastly, there were a lot of school groups arriving every evening, but there was a security staff member always circulating, no issues with disturbance and everything almost seemed to be kept very clean. The area is a little off the main area and there is a slightly edgy feel to the junction that is passed as you head down the road into town. I wouldn't feel great walking about late at night out there, but the accommodation felt safe.

Spotless place. Very well presented with modern feel. Lovely garden, comfortable lounge area, laundry, kitchen and spotless toilets. Great welcome from staff. Good facilities. Location about 10 min walk from old port area. Aldi nearby. Generally, a very clean, modern, fresh, well maintained place. Recommended.

Stayed in April 2024

The mattress in our bed was terribly soft. Obviously, this is a subjective matter, but I think it needs to be replaced; it felt like sleeping in a pit, and my shoulder still hurts. :(

We recently stayed in Marseille for 4 days (2 adult 1 child) and were delighted to find that our accommodation offered fantastic value for money. The location was exceptional for both walking and bus access, making everything conveniently reachable. Contrary to what some may say about Marseille, we did not feel uncomfortable at any moment during our stay, feeling quite safe throughout our visit. The breakfast provided by the hotel was average; it was nice to have it included in the price, but we wouldn't recommend paying extra for it, especially when there are wonderful bakeries nearby offering delicious breakfast options. For those concerned about cleanliness, it's important to note that daily cleaning services are available upon request, a detail clearly communicated at reception. We found both our room and the hotel in general to be very clean. The staff deserves special mention for their friendliness, enhancing our stay significantly. We also loved the communal kitchen available for guests to use at any time, alongside two washing machines, and a fun game room. Overall, we had a fantastic experience and would happily return to this hotel on our next visit to Marseille. Highly recommended for anyone looking for a comfortable, convenient, and friendly place to stay!

Stayed in April 2024

The beds and pillows were too soft.

Great friendly staff, modern, intelligent hotel.

Stayed in April 2024

Some front desk employees were rude when we arrived at the bar. They rudely said the bar is closed.

Rooms were spacious and clean. Games area is good for the kids. Bar area is nice.

Stayed in March 2024

Breakfast is not that good, its below our expectancy. We expect to have different alternatives for different days

Stayed in March 2024

Nice and comfortable beds and nice size bathroom; good buffet breakfast; friendly staff. Walking distance from shopping center and Mucem.

Stayed in March 2024

Nothing

Modern , clean and spacious

Stayed in February 2024

Good under each side

Stayed in February 2024

Rooms a bit small.

Good staff. Very clean. Good value. Bathrooms very good.Bathrooms and bedrooms very clean.

Stayed in February 2024

Breakfast extra

Good location

Stayed in February 2024

I chose the hotel for its proximity to the train station, but it is not the nicest area of Marseille (I had read this beforehand). The price was also quite high when we were there but I presume that was due to the rugby match that was on that weekend (which is why we were there).

The room was nicely furnished for our needs. The bathroom was very nice and it was spotless. The hotel was well situated - not too far from the train station and near a metro station - and seemed quite secure. Convenient bar/snack bar on the ground floor along with a games area and vending machine.

Stayed in February 2024

Nothing! Booked for a rugby wknd and it was perfect 👌

So clean, comfortable, staff friendly. Lovely bar, food area

Stayed in February 2024

Breakfast was basic but tasty

Clean, comfortable. Good location . Staff helpful and friendly

Stayed in February 2024

Beds were a little basic, but comfortable.

Very clean, staff friendly and accommodating. Great location, 10 minute walk to port. Shampoo/ shower gel provided. Hair dryer in room and USB/C charging ports. In room TV and aircon.

Stayed in February 2024

Very expensive for what is is.

Good bed, nice staff, great location.

Stayed in February 2024

The view from my room was to a road

Friendly staff. There are some beautiful communal places and also a bar-restaurant. The rooms are small but comfortable and very clean. Not far from main sights of Marseille.

Stayed in January 2024

The fact our food got stolen from the fridge

The people esp Ruben

Stayed in January 2024

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Stayed in December 2023