48 La Canebiere, 13001 Marseille, France
#19 of 108 hotels in Marseille
Guests' ChoiceBased on 522 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.4
Staff
9.0
Value for money
8.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Ilya
GermanyThe double room was small and pillows were not comfortable. Taxis could never park in front of it and I had to walk to other streets to pick them up
It is right in the city center and easy to reach all main sites in town.
Stayed in April 2024
Reviewed: 23 April 2024
Thean
SingaporeThe location of the TV's mounting is bad.. The space/passage between the Wall mount TV and the bed is too narrow.
location is great. Sound insulation of the room is above average.
Stayed in April 2024
Reviewed: 21 April 2024
Paul
AustraliaCould not control the temperature in the room.
Great location, great breakfast options.
Stayed in April 2024
Reviewed: 15 April 2024
Bertrand
GermanyMinute details would be: - descale the top shower head. I had to jiggle gently each rubber tip to have a nicer flow - consider a small hand towel on top of hair/face and body towels - consider a towel rack: the one formed by the under sink feet is too low: the body towel folded in half almost touches the floor
There was a sense of quality from furniture to accessories. You know nothing will fall apart if you touch it. The room was cosy and warm. The bed was perfectly made and perfectly firm. Nothing extravagant, but everything to the point.
Stayed in April 2024
Reviewed: 6 April 2024
Catherine
IrelandWould have liked if TV had netflix access.. Only French TV stations are available.
Excellent breakfast
Stayed in April 2024
Reviewed: 21 March 2024
Khadeeja
PakistanEverythnig was great
Room and staff
Stayed in March 2024
Reviewed: 12 March 2024
Barnes
United KingdomNoise from outside when window open but excellent double glazing so really quiet sleep. Bit of a pong from toilet o
Great location, good range of breakfast
Stayed in March 2024
Reviewed: 8 March 2024
James
United KingdomSlight smell of sewers on occasions in bathroom. Restaurant not open at weekends which in late winter is unfortunate.
Breakfast was excellent as was location. Short walk to Vieux Port frontage with huge choice of restaurants and boat trips to bay, Chateau D'If etc. Hotel is adjacent major shops and markets and easy walk to the old town (Le Panier), Cathedral Major and Palais Longchamp. More strenuous but relatively easy walk up the Notre Dame de la Garde which is a must see.
Stayed in March 2024
Reviewed: 26 February 2024
Elisa
United KingdomI was expecting lotion in bathroom, there was none..
Breakfast ok, location not too sure regarding safety?
Stayed in February 2024
Reviewed: 23 February 2024
Yaztarifesi
TurkeyOnly improvement we suggest is the pillows, they were too thin like a paper.
Unlike some of the commentaries in here, we loved the neighborhood, there was even a local tunisian bazaar very nearby. Yes, you should be a little bit careful at night because sometimes there are beggars on street. But the area is generally safe, it is on the most central street of Marseille Vieux Port and very close to all public transportation. Room size was quite sufficient and even though there was noise from the street, you dont hear anything if the windows were closed.
Stayed in February 2024
Reviewed: 19 February 2024
Luuk
NetherlandsThere is nothing not to like
Nice location, great rooms and really helpfull staff
Stayed in February 2024
Reviewed: 8 February 2024
John
IrelandNothing
Staff always helpful. Room well laid out if not overspacious. Location ideal as near train station and plenty of shopping A most pleasant break and would use again
Stayed in February 2024
Reviewed: 1 February 2024
Maria
ArgentinaThere was no shower, only a bath tub.
The location, the staff and how clean the room was. We were also offered complimentary drinks.
Stayed in January 2024
Reviewed: 28 January 2024
Hanna
Czech RepublicThe AC in our room didn’t seem to work. It was too hot and stuffy (even though it was January) and the windows were permanently locked. We were sure we just had to wait till it cooled down, but after a stuffy night we were told we had to request for a temperature change… on the reception. Still, it was the same. Also, a few hairs on the bathroom floor which weren’t ours.
Great location, pretty building, comfy bed, modern and tasteful decor. Good quality toiletries, housekeeping and change of towels every day. A lovely receptionist. Great market and cafes around.
Stayed in January 2024
Reviewed: 24 January 2024
Louisa
AustraliaRoom is too small
Breakfast is great, location is perfect
Stayed in January 2024
Reviewed: 9 January 2024
Joel
United StatesNot the biggest room but didn't matter at all. All good
Excellent mid-range hotel right in the thick of crazy Marseilles Very central location close walk to all the sites and CoursJulien. There is a gritty city outdoor market directly next to the hotelthat makes for some interesting people watching. Room was very quiet with windows closed. I slept vezwell. Tins of shopping options nearby.
Stayed in January 2024
Reviewed: 9 January 2024
Vcl
South AfricaRooms too small
It’s just atleast next to transport facilities
Stayed in December 2023
Reviewed: 9 January 2024
Vcl
South AfricaDinning is too small
Location is good
Stayed in December 2023
Reviewed: 6 January 2024
Joel
United StatesNo coffee available in the lobby
A decent secure hotel right in the middle of a very interesting area and a perfect central location to explore the city from. Noise not an issue considering it sits directly next to t a fascinating outdoor market. Tons of eating and shopping options nearby. 7 minutes walk to the old port.
Stayed in January 2024
Reviewed: 23 December 2023
Mark
United StatesThe room was EXTREMELY dusty. There was a definite need for an air purifier or something to remove the dust from the air. While the room was generally clean, this was the only negative. I was constantly coughing and sneezing because of the dust.
Great location, friendly staff, and a comfortable experience. I had the choice of a room with a shower or bathtub which was nice and received complementary beverages in my room.
Stayed in December 2023
Reviewed: 10 December 2023
Erin-ka
SlovakiaThe only little thing was, that we were not able to open the windows, but we understood the safety issue. Some streets close to the hotel might look scary if you are traveling alone, but we were 2 girls and we were okay, so it's just a point of view.
We had the most delicious breakfast in this hotel. The staff is very nice and friendly, the room was good, the hotel itself was nice, close to all the places we wanted to visit.
Stayed in November 2023
Reviewed: 17 November 2023
Paul
United KingdomRoom on the small side. Restaurant shut at weekend.
Staff were very helpful and friendly. Very good service. Excellent bathroom with Nuxe toiletries.
Stayed in November 2023
Reviewed: 14 November 2023
Fred
United KingdomArea
Good clean and easy, slightly dodgy area.
Stayed in October 2023
Reviewed: 12 November 2023
Alice
IrelandWe are not allowed to open the window. It is a bit annoying to not be able to get fresh air in. Stayed in another hotel in the same area that allowed windows to be open.
Great location, beautiful hotel, friendly staff
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content