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Reviews of Mercure Rambouillet Relays Du Château 4 stars

1 place de la Libération, 78120 Rambouillet, France

#15 of 29 hotels in Rambouillet

Guests' Choice

Review score

Based on 138 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 16 May 2024

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No warm welcome in the restaurant, unfriendly and unattentive chap. We were happy to see other staff (young women) taking over and ate a nice dinner (ceviche and sea bream).

    Friendly staff, with smiles and cookies for the doggy, nice and light interior, great room with small fridge.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good except for the breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was a complete shambles. Everything was in short supply. The juice had gone, the coffee machine had no milk. The breakfast was generally in short supply.The staff seemed oblivious to what was happening. A true lack of leadership. We have stayed here numerous times and have always been pleased with everything. I don’t want to complain but you need to get things organised.

    The room was great

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Great hotel in great location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No problems at all!

    Great location in town centre, next to the chateau. Easy parking in square opposite. Large room, good shower, comfy bed. Large breakfast buffet. Large, next to the chateau.

    Stayed in May 2024

  • Reviewed: 19 December 2023

    7.0
    Fine for weekend
    • Business trip
    • Couple
    • Privilege Room with Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Stains in carpet, curtain half off rail, small bathroom

    Location

    Stayed in December 2023

  • Reviewed: 15 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower facility in the bathroom is somewhat inconvinient

    Great location Good value for money Very comfortable

    Stayed in December 2023

  • Reviewed: 7 November 2023

    8.0
    Great location for a night in an adequate hotel with many nearby cafes and restaurants.
    • Leisure trip
    • Couple
    • Privilege Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    We had a “privilege room with double bed”. No bigger room was available. The room was small, no robes, few amenities. Other Mercure properties where we stayed had bigger rooms and nicer amenities for the same price.

    Perfect location to see the chateau and explore town. Many restaurants near by. Convenient public parking nearby.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    9.0
    Stayed before, nice hotel great location but difficult parking.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    difficult parking, especially at weekends.

    Nice hotel, perfect location

    Stayed in October 2023

  • Reviewed: 25 October 2023

    8.0
    Very comfortable in superb location as we could walk our dogs in the grounds of the Chateau.
    • With a pet
    • Leisure trip
    • Couple
    • Junior Suite with One Double Bed and One Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t much left at breakfast even though I went at around 9am. A large party of guests had clearly eaten earlier and finished most of it!! I just had croissants and coffee.

    Very comfortable Hotel and staff very friendly and accommodating of our dogs. Delicious dinner at the Hotel.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Nothing.

    Great location, very close to the château and many good bars and restaurants.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Great location and comfortable hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Location was superb. Lovely bar terrace foe evening drink. Close to the chateau with grounds for walking the dog.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our bed was 2 singles zipped together. But the room fittings , lights and light switches were not set up for double and we kept bumping our heads on the light shade and switching the lights off when we sat up in bed!

    Really enjoyed drinks on the terrace and the location next to the chateau

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    A/C didn't work in the room l was given, but l was swiftly given a new room.

    Great location for Paris-Brest-Paris, and anyone visiting this town

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Good but needs to up their game
    • Leisure trip
    • Family with young children
    • Junior Suite with One Double Bed and One Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Luke warm water for showers

    Right in the centre Good breakfast Helpful receptionists

    Stayed in August 2023

  • Reviewed: 24 August 2023

    7.0
    Great location
    • Business trip
    • Couple
    • Privilege Room with Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Smell of the carpet in the room. Also I forgot a couple of valuable cosmetic bottles and they haven’t been found

    Location

    Stayed in August 2023

  • Reviewed: 19 August 2023

    7.0
    Very convenient place for a town walk.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Service at the breakfast was just below any expectations.. We came in 40 mins before closure. There were messy tables all around, NO cutlery, NO glasses, NO cups and NO plates. I kindly asked a staff member to clean one table for us near the window, but the expression he made was like if I’d asked him to clean my room. He showed us to another table which was half lower with lower chairs, perfect for drinks but uncomfortable for eating, said ‘thank you’ as a sign of no further discussion possible, and went off to his business. Cups and cutlery arrived at least 15 mins later, the orange juice pressing machine was broken, and there was no staff available to help/attend. Thankfully the food was still available. But the overall impression was really bad.

    Perfect location

    Stayed in August 2023

  • Reviewed: 17 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 2 Double Rooms next to each other
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was chaotic and ran out of food and crockery and times

    Great location and comfortable clean rooms

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Average hotel, but excellent location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    As 4* hotel it is too basic- the furniture, the interior in general. For example, the air-conditioning in our room was so noisy, that it was almost impossible to sleep. The fridge was not working and the receptionist cannot find any other solution as just offer a drink, which was kind from his side.

    The hotel is in excellent location, in the heart of town, just next to Marie and Château. The Chateau has a beautiful park for running. The hotel serves continental breakfast, the staff was friendly.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    great hotel, would stay again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Dinner: I tried to have dinner but the restaurant was fully booked (at check in they could advise to book restaurant). Room service is from same restaurant so they couldnt offer me room service until after 9pm (It was 630 pm). The bar/lounge wouldnt offer a sandwich. In general the bar staff seemed to just want to say no to me looking for food. But as mentioned above the italian restaurant were helpful, friendly and great food. Beer was cold too :-)

    Hotel location was good, the property is nice and functional. The little italian restaurants gets a big thumbs up for friendly staff and good food. Gym was small but works fine and nice to have the option. Close to park so that was great. nice atmosphere and in morning (Saturday) there is a fruit and veg market outside.

    Stayed in August 2023

  • Reviewed: 23 July 2023

    8.0
    A pleasant stop in between.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The staf is not sufficiently trained to work customer oriented.

    The location is very nice.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    8.0
    Very good value for money and great location
    • Leisure trip
    • Family with young children
    • Junior Suite with One Double Bed and One Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Location next to big park and castle

    Stayed in July 2023

  • Reviewed: 27 April 2023

    9.0
    Great!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Drinks charging wasn't signed for.

    Lovely big room. Bath and shower. Tea and coffee. Pool table.

    Stayed in April 2023

  • Reviewed: 15 April 2023

    8.0
    Comfortable stay in pleasant location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very nice breakfast but some salad would hsve been good . Large room . Great location for all attractions.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing major, just little bits like slight mould growing in bathroom, bad paint jobs, broken shower slider so it wouldn't stay up. Didn't affect our stay.

    Lovely location right by the castle, Saturday Market and walking distance to lots of restaurants. Large rooms with comfy bed.

    Stayed in April 2023

  • Reviewed: 27 March 2023

    9.0
    Excellent family-friendly hotel for visiting the chateau de Rambouillet
    • Leisure trip
    • Family with young children
    • Junior Suite with One Double Bed and One Sofa Bed
    • Stayed 1 night

    If you are looking to have drinks or coffee in the late afternoon you may have to wait a bit as it can get quite busy. This is not a big deal - just need to manage expectations.

    It's a family-friendly hotel close to the chateau. Breakfast was quite good. They had a wide selection.

    Stayed in March 2023

Showing 1 – 25

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