Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Ile de France hotel reviews
  4. Versailles hotel reviews
  5. Reviews of Mercure Versailles Chateau

Reviews of Mercure Versailles Chateau 3 stars

19 rue Philippe de Dangeau, 78000 Versailles, France

#50 of 122 hotels in Versailles

Guests' Choice

Review score

Based on 343 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    7.8

  • Free WiFi

    8.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 19 May 2024

    8.0
    Perfect hotel for visiting Palace.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Great, quiet location with parking & a 10 mins walk to palace. Although the hotel does not have a restaurant, there are plenty nearby. There is also an excellent supermarket, chemist & boulangeries a stone's throw away. Staff in hotel are delightful & breakfast excellent.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't a restaurant or bar at the hotel

    The staff and room was excellent

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very small and what seemed like a small double bed, so my mistake for booking a small bed as not big enough for us as a couple. Aircon was ineffective so not sure if it was working as only a central system. No water in the room and was disappointed but realise is only a 3 star hotel.

    Great location and staff were all very friendly and helpful with our requests. Only 10-12 min walk to Versailles. Nearby on the same road you have many restaurants and bars for a local bite to eat or drinks.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Ok wish hotel for a one night stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was too small, notably for the price asked for

    The location was quite ok, at walking distance from the Versailles castle

    Stayed in May 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were very small and feel that should be mentioned. We were staying 3 nights and it was not ideal because of the lack of space. The rooms were not replenished with coffee/ tea and cups! Water idea was not very workable or clean.

    The location was excellent. The staff were helpful and breakfast was good.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    A perfect hotel for a Versailles getaway!
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom could use better doors for better intimacy & water retention. Otherwise the rooms have all the necessary amenities and the decor is really elegant.

    The location is excellent, the hotel is very stylish, and the staff is incredibly welcoming and helpful.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Nice experience
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location, nice staff.

    Stayed in April 2024

  • Reviewed: 7 March 2024

    7.0
    Great location, would stay there again just for that
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    We got one of the small double rooms, quite tight and bathroom door not so great

    Great location, right in the middle of the action. Versailles is a lovely area. Reception great welcome however I was surprised they didn't ask for ID on arrival. Was worried about parking but there was underground parking not far.

    Stayed in March 2024

  • Reviewed: 27 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The heating was not strong enough. The room was cold.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Shower drainage wasn't good.

    Everything very nice, rooms as they look in the pictures, common spaces very clean. The location in Versailles town is very good and close to the Versailles Palace if you're visiting.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Car park a bit tight to enter but we.knew that when we.booked

    Central location very clean and very comfortable nice breakfast

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, warm and comfortable rooms.

    Stayed in December 2023

  • Reviewed: 18 November 2023

    8.0
    Over all, I enjoyed my stay.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Need sheets with comforter will be better for couples

    Very friendly staffs and surrounded with many restaurants

    Stayed in November 2023

  • Reviewed: 29 October 2023

    9.0
    Stayed at this hotel several times and standard is always good.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Staff are friendly and helpful, breakfast has good variety and quality.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    Ok
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was small but adequate x

    Location..breakfast was OK.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    7.0
    ok for one night.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    no milk or creamer. No complimentary bottled water

    Helpful staff. Good location.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very welcoming hotel with friendly helpful staff. Couldn't have a better location.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    Rooms on the small side

    Truly wonderful location - 10 minutes to the Palace of Versailles. Lots of cafes and bars close by. Staff happy to recommend.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    Location was great and services were good. No parking available on site due to limited space, but luckily there was street parking near by. Good location near some good late night drinks/food.

    Stayed in September 2023

  • Reviewed: 9 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Air conditioning didn't work Only 2 paper cups available for drinking out of. No other crockery or cutlery.

    Location Friendly staff

    Stayed in October 2023

  • Reviewed: 6 October 2023

    9.0
    Would definitely recommend
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All goood. Receptionist very welcome.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    Nice but not understandable price policy
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good place to stay and not far from the castle - price policy is definitely not understandable and depends highly on the capacity

    Stayed in October 2023

  • Reviewed: 30 September 2023

    7.0
    There was lots of building work going on when we stayed. lots of noisy deliveries at night.
    • Leisure trip
    • Couple
    • Superior Double Room with Sofa Bed
    • Stayed 7 nights

    not enough storage for our clothes. kettle was stored under the hanging rail for our clothes. no towel rails in the bathroom. tiny cupboards next to the bed with no storage. room very hot and noisy with window open.

    Most of the staff were polite and friendly. One member of staff was rude to me when I used the coffee machine.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    9.0
    A Great Place to stay in a Wonderful City
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room is really small, plus traffic noise until midnight

    Great location, parking garage, staff and breakfast

    Stayed in September 2023

  • Reviewed: 21 September 2023

    7.0
    A pleasant 3 days in Versailles
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We reserved a parking place and confirmed by email on arrival we was told my car was too big. But that evening we saw a Bentley going in the garage, my car is a lot smaller. No space outside to stop and unload bags in narrow streets. It’s fend for yourself after a long drive, (stressful). Air conditioning didn’t work in 26 degrees of heat difficult to sleep. The bathroom needed a revamp it smelt musty all day, bathroom extractor fan didn’t work toilet seat was poorly fitted and stained the shower curtain was badly stained. Because of the heat we had the windows open next to the courtyard which people used for smoking, ashtrays were full. The cost of the parking in indigo was 72 euros. I picked this hotel because of its modern look and the parking. The hotel shouldn’t advertise parking if it’s not available.

    Hotel in general was clean. Breakfast was very nice. Plenty of choice. Close proximity to the palace, Versailles was nice to walk round plenty of nice food and drinks.

    Stayed in September 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: