Quartier Plaisance, 11100 Narbonne, France
#11 of 28 hotels in Narbonne
Guests' ChoiceBased on 149 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.1
Facilities
8.0
Staff
8.6
Value for money
7.5
Free WiFi
8.1
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End of dialog contentReviewed: 24 December 2021
Vladimir
RussiaBooking for the night before arriving
Stayed in December 2021
Reviewed: 10 December 2021
Michelle
United KingdomMemory foam mattress
Staff are amazing
Stayed in December 2021
Reviewed: 2 December 2021
Mskq
Saudi ArabiaThe hotel is nice but it is impossible to be 4 star. It should be 3 or less.
The parking.
Stayed in November 2021
Reviewed: 7 September 2021
Ricky
FranceThere were buisness functions most of the time it's a scream .never let's vacation holidays people rest seems to kill holiday of stone dead .not nice . Would licke a refund .if possible .I would never stay there again.or recommend eney one to.
Not mutch .the beds are comfy and you sleep well .breakfast was ok and coffees
Stayed in September 2021
Reviewed: 1 September 2021
Daniel
SlovakiaDinner was terrible. Room Superior is small with very old equipment. Bed super terrible!!! The staff speaks only french. I recommend to stay here just in extreme need.
Parking and the location near the highway. One nice receptionist who can speak other languages.
Stayed in August 2021
Reviewed: 10 August 2021
Maarten
NetherlandsI have been in Novotel many times before for work and private, hence we choose this. It is a little bit more expensive than other hotels, but I know Novotel is a great hotel chain, so 170 Euro/room is normally well spend... but ... when we arrived after 14:00 our rooms were not ready, still we were still sent with all luggage to the rooms where we had to find this out ourselves and could return with luggage to the front desk. Here they did not really respond, just saying; "yes it is busy". An hour later the rooms were ready, but when we arrived both rooms were not really clean, floor sticky, hairs everywhere and stained bedlinen. And when I went under the shower the large showerhead fell down on the floor almost on myself! It was completely loose. The breakfast was a mess, and surely I don't expect the same style and manners as with business travelers, but everything was empty, dirty and the routing was really bad. Everywhere people were bumping into each other.
The beds were good and the pool was good for the kids. The breakfast was ok, but you have to think about the routing of the people, congestions everywhere and lots of shortage in refilling things.
Stayed in August 2021
Reviewed: 2 August 2021
Anonymous
NetherlandsFood is expensive and diner is not good!!
We liked the pool and the bed is good
Stayed in August 2021
Reviewed: 28 June 2021
Anonymous
United KingdomThe dinner could have been better , breakfast very expensive
Near the motorway . Very nice pleasant staff very clean rooms
Stayed in June 2021
Reviewed: 15 May 2023
Anonymous
United Kingdomon the website they say the room include fridge but when i turn up fridge was not working and they said because of the government but they can put my injection in to the kitchen.When i complained the receptionist man said SSSS he treated me like a child.i cant believe they risked my life.jj
Stayed in April 2023
Reviewed: 29 May 2024
Sarah
ChinaThere are no comments available for this review
Stayed in May 2024
Reviewed: 7 March 2024
Blakeway
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 27 January 2024
Martin
United KingdomThere are no comments available for this review
Stayed in December 2023
Reviewed: 9 December 2023
Eugen
SwitzerlandThere are no comments available for this review
Stayed in December 2023
Reviewed: 26 November 2023
Almudena
SpainThere are no comments available for this review
Stayed in October 2023
Reviewed: 10 November 2023
Hans
SwitzerlandThere are no comments available for this review
Stayed in November 2023
Reviewed: 20 August 2023
Markéta
SlovakiaThere are no comments available for this review
Stayed in August 2023
Reviewed: 15 May 2023
Douglas
PortugalThere are no comments available for this review
Stayed in May 2023
Reviewed: 9 April 2023
Claudia
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: 18 January 2023
Sean
NetherlandsThere are no comments available for this review
Stayed in January 2023
Reviewed: 12 January 2023
Mehdi
LuxembourgThere are no comments available for this review
Stayed in January 2023
Reviewed: 12 November 2022
Marcel
United KingdomThere are no comments available for this review
Stayed in November 2022
Reviewed: 9 November 2022
Tony
FinlandThere are no comments available for this review
Stayed in November 2022
Reviewed: 14 August 2022
Mark
FranceThere are no comments available for this review
Stayed in July 2022
Reviewed: 13 August 2022
Paul
SwitzerlandThere are no comments available for this review
Stayed in August 2022
Reviewed: 10 August 2022
David
SpainThere are no comments available for this review
Stayed in August 2022
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