Carpet in the corridor.

One knows what to expect. Good breakfast with some healthy options; there’s a pool and a nice patio. Helpful and friendly staff.

Stayed in May 2024

The floor was not super clean but this is maybe to be expected with carpets.

The staff was super friendly. The food, especially the breakfast was great. The shuttle to the airport was flexible and adapted to the need of the guest.

Stayed in May 2024

The staff were very helpful when I asked questions on certain matters.

Stayed in May 2024

Calling for the shuttle is tricky. I was glad to have read other reviews that suggested to go to the shuttle pickup area to call, rather than looking for it in the airport with the current construction.

Close to the Marseille Airport with a free shuttle. Breakfast was good, typical continental. Worked great for a one night stay before heading back to the airport.

Stayed in April 2024

The rooms need a refresh. It needed painting and the towels are old and thin

Excellent breakfast lovely seating/ business area

Stayed in April 2024

There were no tea or coffee making facilities in the room and unlike all Ibis Styles I have stayed in before there was no publicly available coffee.

Everyone was very friendly and helpful. We were collected from the railway station on arrival and taken to the airport on departure. Excellent!

Stayed in April 2024

Breakfast was not good than I expected.

Environment. Silent, not crowded

Stayed in March 2024

The room was very hot and being a ground floor room with no window restrictor, it was not possible to open the window all night.....but otherwise, very good

The staff were lovely and the breakfast was very good. Proximity to the airport was excellent

Stayed in February 2024

I was satisfied with the hotel, the room was really nice, clean, comfortable, the breakfast was also good. The staff was nice and helpful. The location of the hotel is convenient when you want to stay near the airport, I arrived late in the evening, so I stayed there for one night. The hotel has its minibus service, they transport you from and to the airport for free. The only confusion I had was because I had no information on the way you call them to pick you up (at least that's the method at the late hour when I arrived), but then I asked a bus driver at the bus station and he helped. There's a massive pole across platform 5 (terminal 2 I'm talking about), at the bus station, with the sign Hotelbus and on the back of the pole each airport hotel has its button, you choose your hotel and call them, they check your booking and in 10 minutes they send their minibus to pick you up. I didn't get info on this previously and the difficulty was that there was a construction area right where that pole stands, normally you wouldn't go near the pole as it was on the other side of the fence that surrounded the construction area, so some info could be provided on that by the hotel when you book. Anyway, this was a minor thing, the hotel and its services are really good.

Stayed in January 2024

Nice staff & diverse selection of breakfast.

Stayed in November 2023

Shuttle to and from airport. Nice breakfast

Stayed in November 2023

No air conditioning

Proxity to airport

Stayed in October 2023

Would be nice to have tea and coffees making facilities in the room.

Great service, lovely staff and very convenient for airport with shuttle included in the price.

Stayed in October 2023

No amenities, broken toile, unusable telephone ( i needed to call reception - phone was not even connected), shuttle a bit tricky to get from airport, make sure to call and check exactly where they stop as there’s construction going on at pick up place

Close to the airport (10 mins by shuttle), free shuttle

Stayed in October 2023

The location is not very close to the airport. One needs a taxi at night and it costs eur15.

The breakfast was great and the hall was made interesting with rugby world cup decoration. Swimming pool is spacious.

Stayed in September 2023

The bathroom and toilet were prefabricated, cruise liner style.

The friendliness of staff.

Stayed in October 2023

Good room for the price . Shuttle free to the airport

Stayed in September 2023

Lack of breakfast choice No air conditioning in bedroom No tea/coffee making facilities in bedroom Bit overpriced for an Ibis

Outdoor pool Free airport transfers Car parking

Stayed in September 2023

The room wasn't cleaned properly as we found socks and sandals from the previous guests inside the room. When we told the staff at the checkout, they didn't show any interest.

It is near the airport and Breakfast was ok.

Stayed in September 2023

Getting the shuttle from the airport was very confusing. I expected a van said ibis on the side of it instead, the van serviced multiple hotels, and the names of the hotels were in small print on the hood harder to see. I also didn’t like that the elevator was so far away from the reception. I have problems walking and it was a lengthy walk.

Stayed in September 2023

Ok

Stayed in September 2023

Shuttle bus stopped before our flight arrived

Helpful staff when we arrived late. Good breakfast. Good shower. Shuttle bus

Stayed in September 2023

They call it Airport but it not located at the airport. Also they need to clearly differentiate from the Ibis hotels actually located at the airport.

Breakfast included and Airport shuttle

Stayed in August 2023

The unexpected move to Holiday Inn, due to the broken AC system. However, we were glad they arranged it and that they were apologetic about the situation. Things happen...

So, the Hotel's AC system broke down and they put us in Holiday Inn instead. It was alright, but the hassle was annoying especially traveling with kids. The facilities there were alright and the staff was quite friendly, especially the breakfast staff. What is annoying is that there is no transport (shuttle) to/from the hotel after midnight. They should really operate whenever there is a flight, especially when given advance notice (like we did).

Stayed in July 2023