It was dirty and outdated

The employees

Stayed in August 2023

Breakfast was too expensive with limited variety of food. The bar staff was a very rude girl, left me waiting for almost half an hour and shouted at me because I put the teaspoon in the sink instead of on the bar. The smell in the common areas is that of dog/cat pee, not pleasant at all. The voltage of the electricity is VERY low. The mobile phone did not charge during the night, ended up without devices the following day. I contacted the reception but they barely spoke English so they did not understand me.

The pool area mostly

Stayed in August 2023

Piscine tennis ping pong

Stayed in August 2023

The personal was not very helpful in particular when asking for a taxi. Apparently they have their our taxi arrangement and they are more expensive. (70€ to St. Charles station when we paid 50€ for the same distance for 6 people). And 50€ for 3 km without any machine to show you how much you were spending. The taxis are also not punctual. They arrived 10’ late.

It‘s kids friendly. The pool was amazing.

Stayed in August 2023

The distance from beach sites and it didn't state that on the web

It's very family friendly

Stayed in July 2023

Corridor carpets were so dirty and stinky. Kettle was not working. Elevator was so far.

Restaurant staff were so clever and helpful. There was a free water fountain at the corridor.

Stayed in July 2023

they did not wanna release me the receipt because I paid on booking

Stayed in June 2022

Small elevator

Nice staff

Stayed in May 2022

the standard isn't a 4 stars the room are old isn't good value for money. The hotel is very old 1970? and not the bedroom not refurnish? Because I reserved via booking .com I have the cheaper rooms 2 Rooms with no facility. The USB plug didn't work the fridge as well. I told the reception but nothing done.

the Staff are friendly and helpful. Restaurant is nice the manager Anthony is very helpful and professional.

Stayed in April 2022

The surrounding area and the slightly suspicious f1 hotel opposite.

Good and tasty breakfast. Friendly staff. Good and safe parking for the car. It is worth going here just to spend the night, otherwise the area is quite littery and uncomfortable. Big and loud streest etc. On the other hand, the place was easy to reach by car

Stayed in March 2022

Despite great efforts of the staff, this hotel is not a 4 star accommodation. Everything inside/outside was outdated. No TV remote in the room. Hotel is situated between a highway and a busy road, car noise is constant. For one night only.

Breakfast was decent (no eggs though), appreciated the precations due to pandemic, ham in plastic cups, pastry in paper bags, etc. Swimming pool was small but kids enjoyed it.

Stayed in June 2021

Ohhh... where to begin! Dirty and smelly rooms, crapy breakfast, disgusting carpets...

Relatively direct to go to the city centre...

Stayed in May 2024

The manager had the gall to charge me 1300 euros to replace broken items or soliled clothing and sheets in the room. This is INHUMAN !!!! I was very ill at that hotel and he even called paramedics in three times who then took.me to hospital. I explsined to him that the messin my room was an accident he was also.pestering my brother a lot in England demanding mo ey. That is disgusting £!!!!!

Swimming pool.location

Stayed in October 2023

Limited variety of meals available in the evening, only pizza

Breakfast was great

Stayed in September 2023

The rooms were horrible , first the AC was not working and it never worked requested multiple times but still the staff did not help, then the room Keys stopped working after second day and never worked again . They made us wait for almost an hour standing outside of our door figuring out how to make the key work , then they gave us a new room where the flush was not working and eventually the keys again stopped working

Just that it had a pool and not very far from the city . The breakfast was also good.

Stayed in August 2023

The room air conditioning was not working during the complete stay. we have raised complaints at the reception desk at 1 am and also 4 am as kids we were not able to sleep. At last we have to open the room windows to have some sleep.

The swimming pool was opened early

Stayed in August 2023

Very poor breakfast. Lots of dust on couch and bed. Nobody speaks english. Garden was like abandoned.

Parking with cameras and closed fence over the night.

Stayed in March 2023

electrical wires from a table lamp almost gave my daughter an electrical shock as an incident caused a spark and an electric trip out of our room.

The location was great with good local amenities

Stayed in October 2022

Condition of the property

Location

Stayed in September 2022

Facilities are a bit old, some rooms had problems with the air conditioning, which the staff tried to resolved.

Breakfast great. Lots of options, love their Crepps and pancakes! Fresh fruits. Great for familiy and kids. My children really enjoyed the play room and libary. Big Teddy Bear welcomes Kids at the entrance.

Stayed in July 2022

I forgot my sunglasses in the room and could not return to pick them up. I called the receptionist (Manuel) who was so kind to send them by post to my home address free of charge.

Stayed in May 2022

Absolutely not clean... The plastic cover on the bed isn't confortable. The bath tub is unusable because the water drain could not be closed.

Best position for my work travel. Grate parking very good lighted. The best breakfast! rich and abundant! Very good dinner. For sure one of the best chip hotel for having dinner!

Stayed in November 2021

No water, no aircon! Incredible but true. Phone to query, reception very arrogant saying they were doing their best

Nothing

Stayed in September 2021

Very nice hotel

Stayed in August 2023