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Reviews of Novotel Paris Orly Rungis Aéroport 4 stars

1 Rue Du Pont Des Halles, 94656 Rungis, France

#6 of 15 hotels in Rungis

Guests' Choice

Review score

Based on 233 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    8.1

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Showing 76 – 100

  • Reviewed: 17 August 2023

    1.0
    Unpleasant
    • Leisure trip
    • Family with young children
    • Classic Family Room with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    It was construction noise unable to sleep and rest. Disturbed!!!

    None

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Classic Family Room with Sofa Bed
    • Stayed 1 night

    Expensive

    The staff are great

    Stayed in August 2023

  • Reviewed: 8 August 2023

    1.0
    Very lousy. Do not recommend.
    • Leisure trip
    • People with friends
    • Classic Twin Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Staff were not very polite. Lots of banging and drilling when we were trying to sleep. 3rd bed in the room was not a regular bed and very uncomfortable. Lousy bar.

    Nothing

    Stayed in August 2023

  • Reviewed: 25 July 2023

    5.0
    The property basically did not care that their staff was rude, I was told check-in begins at 2PM but that doesn’t mean I
    • Leisure trip
    • People with friends
    • Family Suite with One Double Bed and Two Sofa Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was not ready upon my arrival. Certain staff members were extremely rude and insensitive. The check-in process was just awful

    Location

    Stayed in July 2023

  • Reviewed: 23 July 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    No Air conditioning available in the room . Breakfast: we see one crew seem doesn’ t care about how clean the forche and the knife.

    Staff very good. Front desk, barman, kitchen and room service are very good and kind people.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    4.0
    I was dissopointed with my stay
    • Leisure trip
    • Group
    • Classic Twin Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Very poor Breakfast choice

    Stayed in June 2023

  • Reviewed: 15 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    All

    All

    Stayed in July 2023

  • Reviewed: 13 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    They booked my 2 rooms in two separate hotels which was very inconvenient being that I got in at 1am and the other hotel had no idea. Did the run around for almost an hour.

    Facility was clean.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast staff actually doing their job instead of ignoring my requests.

    Breakfast service was horrible, I asked for cutlery and mugs and the staff did nothing. I asked 5 times!! The service is the worst ever!

    Stayed in July 2023

  • Reviewed: 7 July 2023

    3.0
    Poor
    • Business trip
    • Couple
    • Superior Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    The staff mislead us for 1h30 on where to get the shuttle to go to the airport. We eventually had to get urgently a cab as the bus never came . We realised leaving in the taxi that the stop was actually a 100 m away out of sight of the hotel entrance. No wonder there was no shuttle to be seen! Morning wasted + stress

    Facilities were good, and the pool very pleasant.

    Stayed in June 2023

  • Reviewed: 3 July 2023

    4.0
    Comfortable bed. Poor service. Staff unmotivated and unhelpful.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Service very poor Staff not pleasant or motivated. Avoid eatting in the restaurant if your in a hurry very poor service had to ask waiter 4 times to bring out the deserts then they brought out the wrong one. I understand speaking English was a barrier in communication but i specifically pointed to the menu the guy wrote down chocolate cake and brought out fruit. Kids were so board waiting about it was over priced for what you got and food was just passable. I wouldn’t go back or recommend.

    Bed very comfortable

    Stayed in July 2023

  • Reviewed: 23 June 2023

    10
    Staff incredibly friendly and helpful. Enjoyed playing table football if foyer.
    • Leisure trip
    • Family with young children
    • Classic  Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No local amenities, but not needed as only short stopover.

    Nice bar, restaurant and pool, close to airport with free shuttle bus.

    Stayed in May 2023

  • Reviewed: 15 June 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 5 nights
    • Submitted via mobile

    outskirts of the Paris. No Transport . staff is behaving rudely.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    3.0
    expensive, parking was ridiculously priced to stay in an unsecured parking lot that anyone can break into
    • Leisure trip
    • People with friends
    • Classic Twin Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    it was ridiculously dirty around the area and the gates were always breaking or broken

    the bar wasnt half bad

    Stayed in May 2023

  • Reviewed: 6 May 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Classic Family Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    staff always sleeping in the lobby

    Stayed in April 2023

  • Reviewed: 6 May 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Classic Family Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I did not like that they won’t let me stay at the lobby and wait for my taxi at 3 am. they told me to go back to my room? the reception was sleeping at the lobby and he didn’t like I woke him up. poor management

    Stayed in May 2023

  • Reviewed: 11 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Family Room with Sofa Bed
    • Stayed 1 night

    ROOM, BREAKFAST

    Stayed in August 2022

  • Reviewed: 9 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic  Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    very good lcation

    Stayed in September 2022

  • Reviewed: 7 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    to basic for the price

    staff

    Stayed in August 2022

  • Reviewed: 4 July 2022

    4.0
    Expensive mistake for a very short stay.
    • Leisure trip
    • Couple
    • Classic Family Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The quality of the accommodation was not reflected in the high rate charged. I was not expecting a moulded plastic bathroom with a shower that did not drain.

    The pool

    Stayed in June 2022

  • Reviewed: 28 June 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Classic Family Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    i’m not happy

    Stayed in June 2022

  • Reviewed: 30 May 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Classic Twin Room with Sofa Bed
    • Stayed 1 night

    Hotel is general is a bit old, not been much renovated for a while and not much maintained especially around the swimming pool. Quite expensive for the quality.

    Localisation is ok, close to Paris Orly and not far from City centre. Staff were friendly. Tesla supercharger available if needed, which was useful for me.

    Stayed in May 2022

  • Reviewed: 9 May 2022

    6.0
    Nice enough but unlikely to return.
    • Leisure trip
    • Family with young children
    • Classic Family Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant menu poor choice and kids options not on display. Bar not always staffed. Forgot toothpaste so asked reception if they had any 'emergency' toiletries and got one word answer no. Turns out I could have purchased it from the vending machine in the bathroom but that wasn't stocked either. No instructions on snack vending machine. Breakfast tables were not set so sat at a table only for the lady on staff to come up and actually lift our plates of food and move them to an unset table, pointing out we'd sat in the restaurant. Didn't then set our table or even offer cutlery. Cooked breakfast was cold. Room nice but toilet was FAR too small and did not like how it was separate from the bathroom. Pool was closed which is not a problem in itself but please state that on booking, my son was VERY disappointed.

    Good location, comfortable bed. Great shuttle service.

    Stayed in May 2022

  • Reviewed: 4 May 2022

    4.0
    disappointing
    • Solo traveller
    • Classic  Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I was woken by loud sounds of large kitchen trolley at 5:30 am. Called reception to complain, they apologised and explained my room was directly above the kitchen, but said it would only be a few more minutes. Managed to fall asleep again but at 6:30 am loud sound of kitchen trolley woke me up again. The shower was not very good either, the temperature kept fluctuating from normal to extremely hot.

    friendly staff, free shuttle from Orly airport

    Stayed in May 2022

Showing 76 – 100

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