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  5. Reviews of Pullman Paris Centre - Bercy

Reviews of Pullman Paris Centre - Bercy 4 stars

1 Rue De Libourne, 12th arr., 75012 Paris, France

#612 of 1,620 hotels in Paris

Guests' Choice

Review score

Based on 512 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 21 May 2024

    9.0
    Perfect stay for a short business trip, recommended for the level of service
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights

    breakfast was "ok" but sub-part against similar level of hotel expectations. I liked the live eggs stand but missed more personal to refill the plates on the others areas... this is a biased comment as I may have been on a rush time

    overall service from check-in to room clean status and the cleaning service persons professionalism. short business stay but I have not been anoyed with door card not working

    Stayed in April 2024

  • Reviewed: 14 May 2024

    8.0
    Comfortable hotel with decent sized room - not that far from the center.
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 2 nights

    there were a few people smoking in front, next to the entrance when I checked in and also in the morning. But maybe it's just Paris. :)

    The hotel room is large and comfortable for Paris. But the area felt like a suburb being next to a shopping area, further away from the center than a typical Parisian neighborhood. There is a nice, large park and a riverbank next to the hotel and walkable distance to La Defense.

    Stayed in April 2024

  • Reviewed: 10 May 2024

    9.0
    Hotel was clean location excellent
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was fine,the location was excellent

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Amazing place to stay in a great area of Paris
    • Leisure trip
    • Couple
    • Suite Duplex King with Panoramic View
    • Stayed 2 nights
    • Submitted via mobile

    We signed up for a slot in the spa. There was construction going on the spa floor so it wasn’t pleasing to look at and the spa was too crowded so we didn’t end up using it.

    Everything. The room was clean and amazing. Stayed in the duplex suite. Beautiful views. Clean. The staff was helpful and great. Everyone spoke English well. Great lighting in rooms and bathrooms. Good water pressure. All the things you want in a good hotel.

    Stayed in May 2024

  • Reviewed: 16 April 2024

    7.0
    Very well, but needs a little bit improvement on staff responsiveness.
    • Leisure trip
    • Family with young children
    • Suite Duplex King with Panoramic View
    • Stayed 2 nights

    Wifi in the TV did not work. Room service order came missing. Plug in the bath tub did not come out. Overall, everybody was very helpful but the response was a little bit slow but overall happy with the hotel. Technichan was not speaking English but that is fine. Instructions on exit for the parking lot was not clear, but figured it out ourselves.

    Location was great. Food was great for value for money. Room space, layout and quality of beds were pretty good. There were mini niceties such as coffee capsules were original Nespresso and curtains were automatic. Great discount on parking next to the hotel.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Family Room with 2 Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Room could have been a bit bigger, breakfast too expensive

    Pool, comfortable beds, rooms were quiet, no noise from corridors

    Stayed in April 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Connecting Premium Superior Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Near market

    Great 👍

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Great stay with family in Paris
    • Leisure trip
    • Family with young children
    • Superior Family Room with 2 Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Hotel personell should be more strict. People with Pyjamas in the breakfast room is not acceptable.

    Nice Hotel directly at the river Seine. Good connection with public transportation (Metro 14) to the city center. Car parking directly opposite to the hotel. Breakfast is very good. Great variety and friendliy personell.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    Lovely modern hotel with great amenities, very helpful staff, good food and large comfortable rooms
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights

    Modern decoration, large rooms, very comfortable beds, staff very friendly and helpful, near the metro

    Stayed in February 2024

  • Reviewed: 28 February 2024

    7.0
    Thavk uoi
    • Leisure trip
    • Family with young children
    • Classic Room With Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    All good

    Was very good thank you

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Wonderful hotel for a perfect stay!
    • Leisure trip
    • Family with young children
    • Connecting Premium Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately Metro was under construction so we felt a bit far off from Paris. The next station was abour 25 minutes walk… Not the hotels fault of course :)

    Very comfortable rooms, kind staff, very fancy hotel

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Family Room with 2 Double Beds
    • Stayed 2 nights

    Unfortunately the pool closed on the second day and was one of the main reasons that we chose the hotel. Pool was also cold.

    Very clean. Very welcoming. Loved the little extras in the reception area. The gift of an Eiffel snow glob for the children was amazing.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Classic Room With Two Single Beds
    • Stayed 4 nights
    • Submitted via mobile

    Ir there is a other electrical point near the mirror is better

    I like the lobby and out side area. The room is a good size too.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Great hotel in Bercy, Paris
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately and nothing the hotel could do but the nearby metro was shut.

    The room was large, clean and comfortable. We ate in the restaurant which was excellent and tried a cocktail. The late checkout was very helpful.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Family Room with 2 Double Beds
    • Stayed 3 nights

    Paris now increased taxes from Jan2024 and it is 3 fold high and was a surprise to us

    Breakfast was super, Room & Toilet size were okay

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Great hotel- would stay again but would do more research to look for alternative places to eat
    • Leisure trip
    • Family with young children
    • Superior Family Room with 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Whilst the hotel is very family friendly, the restaurant does not offer much for children which was disappointing. For the adults, whilst the food looked incredible, it wasn’t actually great and again, limited choice.

    Staff were brilliant and always on hand to help

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    nice hotel but very far from airport & city center
    • Leisure trip
    • Family with young children
    • Suite Duplex King with Panoramic View
    • Stayed 2 nights
    • Submitted via mobile

    they didn’t provide us with any water in the room. the staff didn’t offer to take our luggages to the room in check in at 1 am but they did when we asked them to do so.

    clean room & specials for families 2 floors room.

    Stayed in January 2024

  • Reviewed: 1 December 2023

    9.0
    Short stay
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night

    Rooms were a bit tight and were over-warm. A/C did not work very well.

    Nice rooms, very trendy and hip bar and restaurant. Great food.

    Stayed in September 2023

  • Reviewed: 28 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Junior King Suite With Panoramic View
    • Stayed 5 nights

    Heating system was not working properly

    breakfast and the team was perfect

    Stayed in November 2023

  • Reviewed: 1 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Family Room with 2 Double Beds
    • Stayed 3 nights

    We were 4 people in one room but had only got towels and water for 2 - and similarly kept having to ask for more toilet paper, which then took quite some time to arrive. These are mere details, on the whole we were very content.

    Clean hotel, very friendly and helpful staff, including the very friendly lady who checked us in, and the lady who cleaned our room. Good choice for breakfast, comfortable pool area. Good dining options in the restaurant. Although the location is our of the centre, metro line 14 is very efficient so you can easily get around the city. Also, the nearby restaurants and shops are good.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Family Room with 2 Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Could not get in contact with staff before the stay. Dust build-up in edges of carpets both in room and hallways. Dirty A/C.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Family Room with 2 Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is pricey compared to what our 12y girls comsume

    We liked the Spa area including the swimming pool, Hammam and the Sauna

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Good Value for the money
    • Leisure trip
    • Family with young children
    • Superior Family Room with 2 Double Beds
    • Stayed 7 nights

    Shower Expensive for Spa

    Staff Breakfast Location Parking

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    I love the environment
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 9 nights
    • Submitted via mobile

    Everything

    Stayed in September 2023

Showing 1 – 25

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