1 Carrefour Helianthe, 64200 Biarritz, France
#46 of 55 hotels in Biarritz
Guests' ChoiceBased on 326 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.9
Facilities
7.6
Staff
8.6
Value for money
7.1
Free WiFi
8.1
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End of dialog contentReviewed: 27 May 2024
Philip
United KingdomGreat location, safe parking and friendly staff. Breakfast excellent
Stayed in May 2024
Reviewed: 26 May 2024
Merle
EstoniaN/a
Location. View to the ocean from window. Staff is really great!
Stayed in April 2024
Reviewed: 11 May 2024
Ovidiu
IrelandThe hotel is clean, the staff strives to keep it in perfect working order, but a general change should be made to the furniture, carpets, etc., to be worthy of a four-star hotel. In general, it was good.
Very good locationwhit access, to everywhere in the city. Close to cafes, restaurants, shops and the producers' market.. 
Stayed in May 2024
Reviewed: 8 May 2024
Dave
United KingdomIt was difficult to get food and drink as strange hours applied to various bars and lounges. We arrived just after 2pm on a Sunday as was unable to order any food … even room service. You have to love the French !
Standard room was a good size and had a partial sea view
Stayed in May 2024
Reviewed: 6 May 2024
Samuel
United StatesThe hotel is in need of a modernization particularly with respect to computer/cellphone usb/usbc connectivity. We were told that the Hotel is due for a complete overhaul in October- a worthwhile effort.
The hotel is located close to points of interest, most within walking distance. The staff very helpful and courteous. We especially would like to point out Alvaro at the Front Desk, who went out of his way to make our stay pleasurable. The breakfast buffet offered a wide variety of foods and it was always plentiful. The on site parking was a welcomed asset.
Stayed in May 2024
Reviewed: 6 May 2024
John
United KingdomBreakfast waitress was great.
Stayed in April 2024
Reviewed: 4 May 2024
Michael
FranceLooking a bit run down, especially bathroom, shower above bath
Good location, huge free car park opposite, great breakfast
Stayed in May 2024
Reviewed: 2 May 2024
Róbert
SlovakiaRefurbishment very neccessary!
Stayed in May 2024
Reviewed: 1 May 2024
Dimitri
AustraliaBeautiful rooftop; views plus the pool. Great location Friendly, useful staff
Stayed in May 2024
Reviewed: 28 April 2024
Fred
GermanyThe location of hotel is very good. Breakfast was normal and the staff were friendly
Stayed in April 2024
Reviewed: 14 April 2024
David
IrelandBathroom wasn’t very clean, bits of paint coming up off the bathtub and doors
Decent location, beautiful views from the rooftop bar
Stayed in April 2024
Reviewed: 4 April 2024
Erwin
SpainLocation is nice.
Stayed in March 2024
Reviewed: 2 April 2024
Ricardo
PortugalMostly liked everything
Mostly eve thing went well specially the hotel staff was great
Stayed in March 2024
Reviewed: 28 March 2024
Krzysztof
SwitzerlandRoom was a bit smelly and there was a minor mold in the bathroom.
Spacious room, good location, friendly staff, great breakfast.
Stayed in March 2024
Reviewed: 23 March 2024
Sonja
BelgiumNo sockets next to the beds. One reading light missing (just one in the middle). Only bathtub. No shower.
Very friendly staff. Spacious room. Close to the sea and restaurants.
Stayed in March 2024
Reviewed: 3 March 2024
Philip
United Kingdomthe room was a little dated
position in relation to the town was perfect for walking and driving in/out
Stayed in February 2024
Reviewed: 21 February 2024
Karina
United KingdomDidn’t like that you the sauna, steam etc were booked up. Just wanted a ten minute blast every day and not to book days in advance don’t see why this was necessary. Very disappointing as was the reason why we booked the hotel. Coffee was horrible in rooms and at breakfast, had to walk to Les Halles every time I wanted a cup.
Spacious rooms, comfy beds, bath in bathroom.
Stayed in February 2024
Reviewed: 7 February 2024
Haydar
Saudi ArabiaEvery thing
Stayed in February 2024
Reviewed: 29 December 2023
Masis
FranceThe room can be cleaner for a Radisson Hotel. There were some sticky stains on the carpet, we informed the reception but they didn't clean it. Also Parking can be free for customers.
Great, big and luxury room for a family of four. Situated near the city center, restaurants and beaches. Very nice sea view.
Stayed in December 2023
Reviewed: 26 December 2023
Alfonso
SpainPrice for extra services.
The rooms are good, clean, and large.
Stayed in December 2023
Reviewed: 20 December 2023
Nicholas
United KingdomPool & rooftop cocktail bar were closed (but it was December, so not surprising) so can’t comment on those.
Good location near the town & the coast. Dog friendly
Stayed in December 2023
Reviewed: 22 November 2023
Jenny
United StatesThe room was very warm with sun shining on the windows. At night it was stuffy and the AC didn't seem to work. It just blew tepid air into the room. The single, heavy, wintertime blanket was way too hot. We had to ask for a sheet to go with it (no sheet provided...). You only needed a sheet at night. Parking was expensive at 20 euros per day, but given how bad parking in Biarritz can be on a nice weekend, we felt it was kind of worth it. Room service food was disappointing and expensive.
Large modern room. Ours was in back of the property and very quiet. The bathroom was large too with plenty of space to move around. The pool was heated and open late (!). Even on a chilly November night it was great to swim laps and get some exercise.
Stayed in November 2023
Reviewed: 6 November 2023
David
United KingdomPool and roof facilities closed during the winter months
Rooms where spacious and well maintained, staff very friendly and helpful
Stayed in November 2023
Reviewed: 5 November 2023
Kayleigh
United KingdomThere were no umbrellas near the pool so nowhere to escape from the sun whilst using the pool.
The view from the rooftop pool was amazing. The beds were very comfortable and the hotel is centrally located with easy walking distance to everything you need. They even let us use the pool after we had checked out and provided us with pool towels.
Stayed in October 2023
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