Aircon doesn't work, room temperature +27C. Only after 2 nights hotel has changed the room/

View from the room; cleanliness; location

Stayed in October 2023

Staff

Stayed in October 2023

We stayed on a Sunday night, there was no restaurant at the hotel which did not match with the lift promotional information that said while Celest was closed a bistro was open on Sunday's, this was not the correct. It was a bit tricky to get to from the station would be great to share that can just walk through the Westfield centre.

The room was comfortable with a fabulous view. Staff friendly and keen to share great places to see in Lyon very proud of their city. Plenty of little extras like water, biscuits and printing available.

Stayed in October 2023

Bed and pillow bit hard for my bad back, thought the food price for dinner was a bit expensive.

Staff were very helpful and friendly

Stayed in October 2023

Absolutely disappointed by the Bar/restaurant management on duty . Useless service , had to wait about twenty minutes to get a first beer served. No coordination at all, the waitresses were very nice , but not able to get the service running. Even so they were 5 o service, which is fare enough. Some other guests mentioned that the issue is only in the evening when they serve as well dinner.

room view and comfort

Stayed in October 2023

Rooms a are a bit small, no place for the luggage. The reception being located in the center of the hotel with an open space -like a chimney-leading to all the rooms in the hotel, it becomes very noisy in the morning so then you understand the next day why there's a door for the bedroom : to close it and avoid waking up early

The hotel has an amazing panoramic view of Lyon, and conveniently located just next to the Westfield shopping Mall and train station. Area full of nice gastronomic restaurants with a wide range of cuisines

Stayed in October 2023

Room service not available and my tea an coffee were not replenished

Position

Stayed in October 2023

Nothing

Good Accommodation and facilities

Stayed in September 2023

We were staying during rugby match period and we were not aware of it before we arrived. Due to that the price for the night was double the normal price which was the only downside.

Good facilities and good location. The room was spacious and the view was nice.

Stayed in September 2023

Location

Nice hotel, a little bit over priced but clean and friendly

Stayed in September 2023

The impossibility of getting to it

A beautiful building with stunning views

Stayed in September 2023

A 15min walk to the old city, but certainly not a problem.

Close to the train station and next to Westfield shopping mall.

Stayed in August 2023

Room could be a bit colder (though I am quite more demanding than others on this topic)

friendly staff, unbeatable location

Stayed in September 2023

Location, service and comfort.

Stayed in September 2023

The restaurant was peculiar with a very limited menu which was maybe due to the fact that I arrived after 9pm. The young waiters were inexperienced but friendly enough. There was simply a choice of pizza (very underwhelming) or salad. I ordered a bottle of viognier (glasses of wine were very pricey) which the young waiter struggled to uncork. When I stated that it was well past its best (not helped by being served at room temperature), he said he would take the bottle back but, as I had tasted the wine in a glass, he would have to charge for that. Somewhat staggered, I moved on to a glass of Cote de Rhone which was fine and ended up with a bill including one sad pizza pizza and two expensive glasses of wine (only one of which I drank). I mentioned the wine tasting story to the receptionist at check out and they agreed that the wine tasting protocol was odd but did not think of deducting the glass - I found this so amusing that I decided to pay up and instead add this to my repertoire of fun stories.

This hotel is on the upper floors of a skyscraper near Lyon Part Dieu station. You go straight to the 32nd floor to find reception in a 10 storey lobby. Very interesting circular layout. My room had a great view of Lyon which was good as it was far too hot to walk around. The hotel is an easy walk from the station through a Westfield shopping centre which means it is nicely air conditioned. The receptionist was charming and spoke excellent English (helped by the fact that, although he was French, his father came originally from Birmingham....).

Stayed in August 2023

Nothing

Great view, good location and service.

Stayed in August 2023

The exact neighbourhood isn’t so interesting but it’s not so far a walk from beautiful Lyon centre

Very nice rooms, very comfortable with really exceptional views.

Stayed in August 2023

Nothing really

Comfortable rooms with magnificent views of Lyon

Stayed in August 2023

It was a nightmare to find! There are roadworks outside the hotel and the directions and signage was inadequate. We drove around for a good half an hour before we stumbled across the car park, not great after a long drive!

We loved the design of the building and the views from our 36th floor room. We were checked in by a really lovely chap.

Stayed in August 2023

The breakfast was good, but the on demand (not pre-paid) price of Euro 25 per person is a bit expensive. And there may be more variety of cheese.

It is near Lyon main train station Part Dieu and a shopping mall. Trams, trains, metro are nearby. Lowest floor is 32nd. The staff was very helpful and friendly. Room and bathroom, both are functional. There is a large Carrefour market nearby.

Stayed in August 2023

The view is the main asset of this hotel.

Stayed in August 2023

The neighbourhood is not so interesting, but is close to the train station.

Incredible views, so cool. Very comfortable, nice room

Stayed in May 2023

View

Stayed in August 2023

There could be an inside swimming pool on one of the floors.

The Hotel building has 39 normal floors and there comes about 30 meters more of the tower section. We stayed at the 39th floor and the view was perfect seeing all the city in our room side.

Stayed in August 2023

Absolute rudeness from the reception staff when I was checking out. Without looking at me he said just drop your key and we will email you. When I asked where to drop it he said “anywhere”. This is the first time I have experienced such rudeness.

Stayed in August 2023