Super waterpark

Stayed in August 2023

Long way from our suite to the reception/waterpark. Lots of mosquitos. No decent restaurant on site. No sun in garden. We think as a perk we should have had a secret gate from the garden onto the waterpark, save all that walking. Show great at night but didn’t understand as only the ‘welcome to the show ‘ was in English. Treasure hunt wasn’t in English so we couldn’t participate. VIP guests paying £450 a night should have had a free escape room experience. Food at lunchtime was dreadful and the cafe closed at 2:30pm Taxi from Hotel was €40 euros but private ‘bolt/Uber only €18 Wi-Fi went down often, and went down for 6 hours whilst we were there. Insult pricing for the minibar €10 euros for a mini vodka and €5 for a 250ml coke?

Spacious suite Great themed rooms Coffee machine good (but really 1 capsule !?) Air conditioning in each room Free waterpark access each day Good mojitos at the bar. Darkened rooms Good linens and bed mattresses. Good free shuttle to beach. Pirate show in evening but great (better than daytime)

Stayed in August 2023

Basic facility and very dark room. Food is the most disappointing by French standard. Service was slow.

We like the water park. Good location. Friendly staff.

Stayed in August 2023

The surf pool was closed

We loved the hotel. There is lots to do in Cap d'Agde too.

Stayed in July 2023

The hotel should limit the number of visitors from outside, on sunny days the pools were too crowded. Just like during our previous stay, the wave pool did not function and some days and there was no message, no communication. No need for a sign with times of waves as these are not respected anyway.

Great pools, decorations and facilities (like the barbecue and equipped kitchen). The free taxi service to the beach and friendly staff. It was great to be allowed to use the pools for the rest of the day after checking out but it was sad to see the poor condition of the changing rooms (damaged, dirty) and the fact that at least one third of the lockers were broken and nobody cares about that.

Stayed in August 2022

Wi Fi instead of 4 connection devices I have only 3 connection devices in room

Stayed in August 2022

No food or paper recycling

Hotel suit, swimming pool, ac.

Stayed in July 2022

Food at the water park

Location, facilities

Stayed in July 2022

No light switch by sofa bed and little lighting in living room. Noise from communal landing. Food really basic (fast food options only except breakfast). The water park gets very crowded but still lots of room to enjoy the wave pool, multiple slides, deep lagoon and magic river. It’s very creative and great fun.

Fabulous water park and quiet comfy room. Lovely welcome from friendly staff and they parked our car and put our bags away while we enjoyed the water park. There’s a golf buggy service to go out for dinner at the beach and they collect you afterwards. The rooms have good aircon, a nice terrace or garden, and a very nice shower. All have fully fitted kitchens if you plan a longer stay (but no washing machine).

Stayed in July 2022

We paid for the Vip+ for the extra services but were pretty dissatisfied with the fact that there was no one to let the non VIP people know that they should leave the park, so instead of enjoying the park from 19-20 we ended up queuing with other people that did not pay for this. On one instance for example we were told the park is closed at 19:30 even though we had another 30 minutes left and were told by the lifeguards that we should talk to front desk, but the front desk had no idea about this. A total lack of communication can be seen throughout the whole park.

Great design and amazing decorations. You really feel part of the pirate “story”.

Stayed in July 2022

They gave us vip+ wrist passes so we went in the vip+ area. After setting up all of our stuff, staff came over (very politely) and asked us if we could move to the normal vip area; they'd run out of vip bands so thats why they gave us the plus ones. It was in the afternoon and there were plenty of beds left, so you would have thought they would have just let us stay as it wasn't really our fault and with the amount of stuff we had to move. Breakfast wasn't great; Limited options. However the children were free, so not too bad. No lift to our room on the upper floor.

Staff on arrival were very friendly and helpful. They showed us around the whole hotel and waterpark. Carried our bags to holding area and then placed them in our room for us. Staff at restaurant very friendly too. Food (including kids options) at the restaurant in the evening was very nice. Bed was very comfy and kids' bed was large for a sofa bed. Great air conditioning. Balcony was a great size and had a day bed, table and chairs and BBQ area.

Stayed in July 2022

As already mentioned in other reviews, too many people at the swimming pool. All campers nearby are allowed to attend, as well. The hotel tries their best in providing the zones with sunbeds/sun umbrellas, where only hotel guests (depending on the room of stay) have access to, but all other people always are there. The hotel security tries to check regularly and free up the place for hotel guests. Still space if overcrowded and access is limited. The beach is quite away. 20 min walk. The hotel provides the free shuttle. However, we had an issue to be picked up at the beach. We called the hotel, but nobody picked us up. Not a problem to walk, but when the weather is very hot, for little kids, not helpful. The rooms are designed in pirate style, but look quite old. It did not leave us an impression of 4* hotel at all, unfortunately.

The facilities/interior is really nice, in pirate style. Kids loved it. The swimming pool/aquapark is good.

Stayed in August 2021

Staff speaks very little English

Stayed in August 2021

Cant think of anything

The big rooms, spacious suite Aquapark: the kids loved it Breakfast

Stayed in August 2021

Water park is nice but to be shared with lots of camping guests. Restaurant was closed. Free Coffee pads in the room were not refreshed.

Pirate theme has been implemented very well. The free shuttle to a beautiful beach is great.

Stayed in July 2021

Restaurant was closed. Breakfast too expensive

Nice decorated suite and park. Loved the garden!

Stayed in July 2021

The main restaurant isn’t great but there are other options nearby.

Everything! This is an incredibly fun hotel! Everything is themed! We absolutely loved it!

Stayed in August 2023

water park a bit busy but still enjoyed

The room, the staff everything was PERFECT and well organized. Everyone is very welcoming and helpful!

Stayed in August 2023

beer yuk

superb setting, stylish, comfortable exceptionally comfortable and clean

Stayed in June 2023

Nothing.

This is an amazing hotel that offers unique experience. We liked everything about it - the room, the service, the broadband. Everything was perfect.

Stayed in April 2023

The so-called VIP service was basically non-existent. The guy who was supposed to serve the VIP zone did not appear there once in 5 days, he only served the VIP+ zone. The only point of the VIP zone is a free locker. In the day of check out they allow to use the facilities but do not give you a simple locker for your staff, you have to pay 1 euro each time you open the locker to get your wallet or anything. The restaurant is fine but for the Michelin prices you expect Michelin quality, right? Extra charge of 100 euro for cleaning the kitchen in the room is kind of weird for the 4 star hotel.

The decorations are super nice, great attraction for kids. The stuff at the reception is very friendly. They helped us to book some external activities as we don’t speak French, and gave us good advice when we had an emergency and had to go to the hospital with our kid.

Stayed in August 2022

breakfast without any vegetables. zero.

amazing design

Stayed in July 2022

Wish we had one in Ireland. ☺if there is blind for mosquitos would be perfect.

Best theme park+hotel, just go! you wont regrets. Taxi is available from Adge train station , cost 25 for one way. Staff are very friendly. room is full of characters and clean. Balcony is extra bonus . beach is walking distance ,but who want leave the park ? We wish we could stay longer .

Stayed in July 2022

This place is so well decorated it Puts Disneyland shame. The waterpark was very enjoyable and a great break from the heat for the kids. Lots of special touches and very friendly and helpful staff. very accommodating and they let us store our luggage while we used The waterpark the second day even after we checked out

Stayed in June 2022