Zac Du Chantel/ Arc 1800, 73700 Arc 1800, France
#18 of 30 hotels in Arc 1800
Guests' ChoiceBased on 22 hotel reviews
7.9Cleanliness
8.0
Comfort
8.1
Location
8.7
Facilities
8.1
Staff
8.8
Value for money
7.6
Free WiFi
5.8
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Showing 1 – 22
Reviewed: 10 April 2024
Peter
United KingdomNothing
The skiing was great along with lots to do
Stayed in April 2024
Reviewed: 15 January 2024
Dr
FranceInability to have a late check out
Ski resort was exceptionally good. Accommodation was stylish, spacious and clean with an amazing Mountain View. Facilities such as pool, sauna and hamam were great; especially after skiing days!
Stayed in January 2024
Reviewed: 20 July 2023
George
United KingdomThe scenery was beautiful we were mountain biking. The weather was lovely. People were so friendly, did I mention the food was great.
Wonderful Place. The food was great too!!!. LA POPOTE in 1800 was very nice too!!!
Stayed in July 2023
Reviewed: 9 July 2022
Louise
United KingdomStaff were very friendly and helpful. Well stocked kitchen. Lovely clean pool
Stayed in July 2022
Reviewed: 30 March 2022
Phil
United Kingdomit was difficult to find, the directions for the hotel led us to a different building, we spent two very frustrating hours dragging suitcases around trying to find the right place ! also pool could be open earlier than 9am
lovely views if you have an apartment on the front
Stayed in March 2022
Reviewed: 19 January 2022
Ridge
AustraliaThe room was a bit small for a table and you could barely cook and navigate around the room. Looks like the place would have been good in the 80s but is starting to look a little dated now. The beds were a bit old now and could really do with a refresh as they're starting to sag. Bit frustrating opening doors onto other doors - that is the bedroom door and the bathroom door open onto each-other, you can't use the coat rack as you can't open the spare bedroom door if you have coats on the rack. Just a bunch of these design fails that would seem obvious.
The location of the property was excellent, the pool was fantastic and staff very helpful. Bit of a walk up and down stairs to get to the ski locker instead of just being able to walk through but that was just the location of the room we were in down the stairs right on the slopes in 2B. It would have been ski-in-ski-out apart from the fact that you have to go to the ski room. Overall a very nice stay.
Stayed in January 2022
Reviewed: 16 January 2024
Daria
United KingdomVery uncomfortable old beds not appropriate for the premium accommodation category declared by the hotel and the respective price, the room in general requires renovation. Not convenient laundry facilities.
Location close to ski slopes, shops and restaurants. Well equipped kitchen and bathroom.
Stayed in January 2024
Reviewed: 1 April 2023
Mike
United KingdomResort is dated and had no atmosphere. Long transfer time from Geneva
Quick access to slopes. Access to wider ski area.
Stayed in April 2023
Reviewed: 27 February 2023
Laetitia
United KingdomHello, Unfortunately, I have some concerns with our stay; - on arrival, I was told we were in Chantel 2 and not Chantel 1, we then went to Chantel 2 to be told we have to got back to Chantel 1. This is no walking distance, we had the take the car and queue every time. When you arrived from a. whole day of driving you wish not to be sent around the mountain roads for no reasons. - no hot water after 18:00, I have asked the reception the reason why and they say that too many people are taking showers at that time of the day and there was not enough water. I then decide to take showers in the spa but the water was also cold too, the swimming pool was cold, one sauna room and one hammam room were not working either. - the single beds and kids beds were very uncomfortable and my youngest's beds had bed bugs and was bitten on her face. - when we arrived at the flat the bins in bathrooms were not emptied. I have asked the reception twice but they did do anything about it. The fondue machine was also not cleaned and so other kitchen appliances. - at 08:00am, there was a hydraulic fluid leak in the lifts next to our flat and the fumes was horrendous thru out the corridors, our flat, ski cabinet room, many people complaints but it was still smelly by the end of the day. I will not recommend to stay at this resort, we paid a lot of money for that week and we didn't have hot water or a clean/safe which I believe are the basic.
Stayed in February 2023
Reviewed: 25 December 2022
James
United KingdomThe layout of the rooms and views were terrible making our stay uncomfortable. For example, the sofa bed opened up in front of the stairs and restricted access to the only toilet at night. The pool was cold!
The ski resort was great with lots of variety and after ski in La Folie Douce. Some good restaurants in town. The steam room in the hotel was good.
Stayed in December 2022
Reviewed: 22 April 2022
Oskar
United StatesThere’s no mention of it at the website, but “Alpages de Chantel P & V Premium Residence” is actually made up of 3 different buildings along the hill and they vary a lot in terms of quality and amenities! Basically, you have a 30% chance of getting what you see on the website unless you book direct and demand to avoid the buildings “Saint Bernard” and “Roselende”. We did not know this, so ended up in "Roselende" at the bottom of the hill – literally! It was officially assessed 4-star in 2018 but is now very worn and I expect it will be downgraded at the next assessment in 2023. If looking at this hotel, you should also beware that only the top building has a reasonable ski-in-ski-out and the Booking.com webpage only shows pictures of the (better) pool, which is located in the top building. The only way to get between buildings is climbing a snowy/muddy slope similar to a red ski run – a 30-40% gradient not easy to go up nor down! You could drive, but parking at the top building is, in the words of the receptionist, “only for residents - Besides, you have your own pool, down there.” (!) Getting to the village and back involves an unavoidable walk downhill - either through the walkway, which is partially on one of the slopes or by taking the dedicated cabin lift, which entails walking down the "ski in" to get back. Google maps does not have an updated satellite picture so please see photos below.
Great ski resort, nice little village (Arc 1800) with a couple of surprisingly good restaurants
Stayed in April 2022
Reviewed: 13 April 2022
Kirsty
United Kingdomvery noisy at night , lots of noise from the town and in the apartments themselves
clean , good standard
Stayed in April 2022
Reviewed: 9 April 2022
Sandra
United KingdomWe booked Alpages Chantel. It took a while to get up to the hotel. It was cold and snowing. We had to get a shuttle and walk 200m with cases only to find out they we were booked into a different building. We were not informed of this in advance. Staff were very unhelpful. We had to go and stand in the cold on the road to get to the other building. It was freezing and snowing. The pool was good but the rooms were dated and compact.
The resort was good . The hotel was well placed for ski school. Lovely mountain view.
Stayed in April 2022
Reviewed: 24 January 2022
Ray
United KingdomNo onsite parking available when we arrived The bedroom only had one power socket which was used for a bedside lamp, so had too choose between light or phone/device charger
Easy to get to by car Convenient ski in ski out hotel Private gondola to get to the apartments from the bottom of Les Arcs 1800 ski area
Stayed in January 2022
Reviewed: 13 January 2022
Javier
United KingdomVery nice place, next to the slopes and friendly staff :)
Stayed in January 2022
Reviewed: 28 April 2024
Andrey
FranceThere are no comments available for this review
Stayed in February 2024
Reviewed: 20 February 2022
James
United KingdomThere are no comments available for this review
Stayed in February 2022
Reviewed: 9 February 2022
Sigitas
LithuaniaThere are no comments available for this review
Stayed in February 2022
Reviewed: 25 January 2023
Max
United KingdomThere are no comments available for this review
Stayed in January 2023
Reviewed: 26 March 2022
Anna
United KingdomThere are no comments available for this review
Stayed in March 2022
Reviewed: 22 January 2022
Basil
FranceThere are no comments available for this review
Stayed in January 2022
Showing 1 – 22
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