1 rue du Canal, 93360 Neuilly-Plaisance, France
#5 of 11 hotels in Neuilly-Plaisance
Guests' ChoiceBased on 79 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
7.9
Staff
8.5
Value for money
7.9
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 April 2024
Thu
VietnamGood location, close to big supermarket, bakeries, pharmercy, bus/train station (5minutes walk). Facilities are good for eating in.
Stayed in April 2024
Reviewed: 6 December 2023
Bienvenu
Irelandclean
room
Stayed in November 2023
Reviewed: 18 October 2023
Nicola
United KingdomSome of the paintwork was a little tired and although the bathroom was clean, it didn't really look it.
Lovely airy room overlooking the river
Stayed in October 2023
Reviewed: 11 September 2023
Daniel
United KingdomSofabed could be more comfortable.
Location close to a train station, supermarket and numerous takeaways.
Stayed in August 2023
Reviewed: 16 August 2023
Viktor
SlovakiaPerson at reception does not speak English very well so it was bit complicated to get answer on some questions when we asked for help.
Great place to stay when visiting Paris. RER station is very close, together with some opportunities for quick shopping for food. Room was really big and we had enough space for family of four.
Stayed in August 2023
Reviewed: 23 July 2023
Laura
AustraliaI could hear people playing basketball at night there was no dinner option in the hotel, and not much for breakfast when I checked the tv remote was not working properly
the bed, lamps, the tv, the reception all-day
Stayed in July 2023
Reviewed: 17 June 2023
Silvia
SpainFormula 5eur - the croissant could be better but overall very nice hotel
Big room, nice views from the room, comfortable bed, 2min train station 15min from central Paris
Stayed in May 2023
Reviewed: 20 April 2023
Grigore
RomaniaGreat staff at the reception/restaurant! Great location for morning jogging fans:)! Great links with train for Disneyland and Paris center!
Stayed in April 2023
Reviewed: 23 February 2023
Valentin
Bulgariathe brakfest
next to the office
Stayed in January 2023
Reviewed: 2 December 2022
Cindy
FranceThe fact that we did not have breakfast nor could eat at the restaurant. It was always closed
The place
Stayed in November 2022
Reviewed: 19 November 2022
Jos
Switzerlandwell located directly at the river. friendly staff and spacious rooms.
Stayed in November 2022
Reviewed: 13 September 2022
Dounia
United Statesthey need to update furniture no A/C
very nice staff and affordable
Stayed in September 2022
Reviewed: 29 June 2022
De
MalaysiaThis place is just next to the beautiful river. And within walking distance to the train station that links directly to Gare De Lyon
Stayed in June 2022
Reviewed: 28 June 2022
Werner
NetherlandsNo airconditioning, a absulte must during hot days. The room was too warm to sleep comfortably. The male host was constantly distracted and forgot to open the parking garage, so each guest had to come back and remind him. There were no eggs for breakfast???
Nice modern hotel with parking possibility. Very fresh breakfast room with tasteful setting of the chairs and table. And rooms with nice view on the Marne.
Stayed in June 2022
Reviewed: 27 June 2022
Ulla
FinlandWe had made a reservation for two single beds but there was a doubble bed with one blanket in the room. Because it was already midnight the person in reception said he can not do anything about it. We were very exhausted but because I was travelling with my teenage daughter I took the beddings out myself, separated the beds (connected with a zipper and a mattress) and made the beds with the extra sheets provided by the reception. I paid in cash but I did not receive any kind of receipt from the transaction and when I realized that I had to go back to the reception for a second time to ask for it. It all took an extra hour and effort well past the midnight before we could get to sleep at last and the reception did not as much as to apologize for their mistake and uncomfort produced. The place is far away from the center so it takes time to travel there and also costs extra. The late night metro did not go all the way to this station and it's looong way to come here by the late night bus.
The hotel is in a very nice place by the canal and we had a beautiful scenery from our window with a small balcony towards the canal, some green area and pretty houses next to the hotel. The room was nice, clean, quite specious and quiet. There was a small kitchenette for simple cooking (the placement in the hall maybe not the best). The neighborhood was also peaceful and metro station near by. Most people at the reception were friendly and helpful.
Stayed in June 2022
Reviewed: 20 June 2022
Georgette
United KingdomThe landing carpet on the 2nd floor needed a clean in one place but the rest of the accommodation was clean.
The spacious and clean studio, the bottled water, biscuit and little cake; the very friendly staff; the excellent location; the bright and airy breakfast room.
Stayed in June 2022
Reviewed: 12 June 2022
Débora
United KingdomNothing really, it was great for the price
Great location, staff is nice, rooms are comfortable
Stayed in June 2022
Reviewed: 11 March 2022
Marilyn
IsraelGreat window and view onto the Marne
Stayed in March 2022
Reviewed: 18 January 2022
Sabrina
Franceno bathtub
clean , convenient and comfortable
Stayed in January 2022
Reviewed: 15 November 2021
Nik
NetherlandsDon't ask "at what time will you arrive" and give options that are earlier than the available check-in. This leads to false expectations and made us arrive too early. Also, I was unclear about whether my reserved parking spot was secured until we reached the hotel. Could have been communicated clearer. Otherwise, perfect stay!
We arrived at 14:00, as we had indicated. I only later read that check-in would be possible from 15:00 onward only. I had to ask a few times, but eventually the receptionist checked, and our room was already available, so that was nice. Reception does not speak English well, but they really try their best to communicate in any way that works. The room had a nice view, was clean and very spacious - especially for the price. The train station (direct connection to Paris city center) is a 5 minute walk and very convenient. Neighborhood feels safe enough, too, but the private parking that is available for € 10,- per night was still very welcome just to be extra safe.
Stayed in November 2021
Reviewed: 26 October 2021
Michael
United StatesToo far away from Paris. New towels only allowed every 5 days! Rooms only cleaned every 5 days…
A side view of the river.
Stayed in October 2021
Reviewed: 26 October 2021
Michael
United StatesToo far away from Paris, 45 minute train ride each way, tickets and Uber rides became very expensive. There was no basic oil or seasoning in the kitchenette. Only give you new towels once every 5 days! We stayed 11 days, our room was cleaned once.
We upgraded and had a room with floor to ceiling windows, the view was great. It was nice having a kitchenette.
Stayed in October 2021
Reviewed: 30 July 2021
Dorel
United KingdomNo air conditioning in the room. Not really a problem since the property is situated near a river. Could be uncomfortable if you visit during a heatwave.
One can have a restful night. The hotel is situated in a quiet area but within 10 minutes of walk you can get to the nearest train station.
Stayed in July 2021
Reviewed: 7 April 2024
Bharath
Germany- parking (never expect such a parking facility from Residhome), even don’t understand how it got approved. - cannot expect people in reception speak English. Some can speak but not all. - No room service offered for such a price / day. - Heater took 2 hour to make 20m2 room warm.
Nothing to highlight
Stayed in April 2024
Seevetal, Germany
Pedreguer, Spain
Tula, Russia
Herning, Denmark
Ostia Antica, Italy
Naurath, Germany
Collesano, Italy
Netretić, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content