Rue de la Mare Sansoure, 76800 Saint-Étienne-du-Rouvray, France
#8 of 12 hotels in Saint-Étienne-du-Rouvray
Guests' ChoiceBased on 219 hotel reviews
7.2Cleanliness
7.5
Comfort
7.4
Location
7.9
Facilities
7.0
Staff
8.5
Value for money
6.9
Free WiFi
8.4
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End of dialog contentReviewed: 24 April 2024
Jacqueline
FranceA lot of work in progress. All ground floor rooms being redone, plus reception and restaurant. Once finished it should be good. Perhaps by end May? Under the circumstances the staff were doing a good job.
Comfortable stay for one night.
Stayed in April 2024
Reviewed: 24 December 2023
Amandine
BelgiumThe quality of the mattresses was not great
Kindness of the staff, location, calm, size of the room, breakfast, parking outside and secured
Stayed in December 2023
Reviewed: 30 October 2023
Joanne
United KingdomIt’s dirty and the rooms were very dated. Don’t mind dated but no excuse for dirty
The bar area was nice but understaffed. The location is ideal
Stayed in October 2023
Reviewed: 16 September 2023
Katharine
United KingdomSome of the breakfast items took a long time to replace, there was no juice for example.
The hotel was very busy and I believe they had had some difficulties, we arrived at check in to lots of people complaining. They seemed to be short staffed but everyone was pleasant and doing the best they could.
Stayed in August 2023
Reviewed: 11 September 2023
Darrell
United KingdomThe heat in rooms. No air con.
Communal areas were light and airy. Swimming pool was fine. Hotel rooms were dated, double beds were shaped weirdly with a big camber in middle and only one pillow. Heat inside rooms was unbearable- lack of air conditioning, the system they have in place is antiquated and useless.
Stayed in September 2023
Reviewed: 30 August 2023
Ninu
NetherlandsThe AC was working but still it was bit warm in the room.
The location was good and also there was electric charging for cars
Stayed in August 2023
Reviewed: 29 August 2023
Fred
United KingdomThe grand canyon size pot hole in the car park was quite daunting. Maybe a portal to another world, we thought x
As you walk in, posters remind you of the metamorphosis this place is about to go through. Next year, it’ll be smarter, more comfortable, with plenty of jazz hands. It’ll shed its corporate reception desk, its exhausted look and feel, the TV that won’t turn on and the old school shower. I hope the forest view we could see from our window will remain. The gate to it suggests meditative walks. But we opted for a nearby restaurant after making the most of the swimming pool.
Stayed in August 2023
Reviewed: 29 August 2023
Bab
United KingdomThe swimming pool is not heated and is an outdoor swimming pool. The room is basic for a Novotel hotel, old TV, safa bed was not comfortable.
The staff and the erea.
Stayed in August 2023
Reviewed: 27 August 2023
Lisa
United KingdomMy only very small cristism would be that the rooms get hot, and the sofa beds are very thin and springy so not the most comfortable, but I still think it is great value for money
Great overnight stop on our journey from Calais to Dordogne. Booked a family room for our family of 4 and 2 dogs and it was a great size for us. Great value for money if you just want somewhere to lay your head overnight. Bonus was Tesla supercharger in the carpark, which was a complete surprise
Stayed in August 2023
Reviewed: 25 August 2023
Vilijus
LithuaniaDefinitely - hotel was overpriced for this quality of facilities (it seems they are from 1985-1990). Another issue - location (near exhibition centers and far from the city center). Room was really so so...
Breakfast at the hotel was really good, rich and tasty. Good, cosy pool.
Stayed in July 2023
Reviewed: 18 August 2023
Jacqueline
United KingdomThe bedroom decoration felt outdated, very 1970’s.
Surrounded by a forest
Stayed in August 2023
Reviewed: 14 August 2023
Daisy
NetherlandsIt can use a proper cleaning and some renovation. The shower was outdated with a shower curtain. The toilet was also outdated.
We used the hotel for a stop during our drive from Bretagne to home. It was really sufficiënt for that. The pool, table tennis, table football and little playground were perfect for the kids to blow off some steam. The staff was so nice and friendly, it really stood out.
Stayed in August 2023
Reviewed: 14 August 2023
Daniel
United KingdomNeeded updating. Very scruffy and tired.
It is in a convenient location has a nice bar and outdoor area.
Stayed in August 2023
Reviewed: 12 August 2023
Rakhimzhan
BelgiumBreakfast could be improved. The variety of food could be increased. Waiters are not able to catch up with the volume of people.
Comfy beds and quick check in.
Stayed in August 2023
Reviewed: 12 August 2023
Bolor
NetherlandsThe hotel is very old, rooms are not well maintained and also not the cleanest.
Good place to stay overnight in case of long commute. Family friendly, value for money, decent quality and doable for one night. Staff is super.
Stayed in August 2023
Reviewed: 6 August 2023
Victoria
United KingdomThe room was so dated. We’ve stayed in a few Novotels and this one was super old. The rooms looked nothing like the photo. It was clean and fine for the night. Bathroom and shower not great!
Check in was smooth and staff super friendly
Stayed in August 2023
Reviewed: 6 August 2023
Tamsin
United KingdomIt’s not near the town but we need to break up our journey so it was fine for us.
Loads of space. Perfect for families. The lobby has table football and toys. They rooms are fab. Loads of room.
Stayed in July 2023
Reviewed: 31 July 2023
Rebecca
United KingdomThere was not enough staff serving in the dining room. The menu does not have wide selection.
The room has everything we needed.
Stayed in July 2023
Reviewed: 27 July 2023
George
United KingdomPool opened only from 10-8 Needs to open more also main gate shuts and have a problem waiting to get in at 10pm
Breakfast was too expensive. 38€ for 2 breakfast.
Stayed in July 2023
Reviewed: 22 July 2023
Cathyf
United StatesNo gym
Breakfast was very good
Stayed in July 2023
Reviewed: 16 July 2023
Rebecca
United KingdomNo air conditioning in the room
Tesla chargers
Stayed in July 2023
Reviewed: 16 July 2023
David
United KingdomA bit tired
Location to Tesla chargers
Stayed in July 2023
Reviewed: 13 July 2023
David
United KingdomVery basic food menu, and altogether expense for the type of hotel
Easy to find and plenty of parking. Really comfortable
Stayed in July 2023
Reviewed: 10 July 2023
Diana
United KingdomVery crowded dining room for dinner. Staff were amazing dealing with a lot of people but could have done with more staff.
Enjoyed the swimming pool and relaxing the grounds surrounded by trees. The room was cool and comfortable. Breakfast was excellent
Stayed in July 2023
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