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Reviews of Royal Hainaut Spa & Resort Hotel 4 stars

6 Place de l'Hôpital Général, 59300 Valenciennes, France

#6 of 116 hotels in Valenciennes

Guests' Choice

Review score

Based on 77 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.0

  • Facilities

    9.4

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 April 2024

    10
    Great relaxing stop to rest in a memorable historically interesting hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The town isn’t much.

    Great renovation of this hospital with fabulous high ceilings and some modern touches that preserved the historical building. The indoor heated pool is wonderful. The massage too and the restaurant were very decent too. Very accommodating staff. And super dog friendly.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Very nice hotel. Fantastic room.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Nice breakfast

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything. Amazing place

    Stayed in April 2024

  • Reviewed: 12 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Well restored historic building, nice comfortable and quiet room, friendly welcoming reception staff. We appreciated the cookies.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    10
    fabulous hotel, fabulous rooms, fabulous pool.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The mattress is very hard and I wasn't a big fan of the pillows. While the breakfast itself is fine, the buffet area feels rather cramped and crowded. While the pool is fantastic, the capacity of the sauna and hammam is rather limited for the number of guests.

    The hotel looks fabulous. The building, the rooms, the atrium, it all looks very classy and stylish. The staff is very friendly. Breakfast is good. The selection is ok and the different kinds of bread are super fresh. The swimming pool is fantastic. It's located in the basement and just looks stunning.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly, clean, excellent restaurant and breakfast. Even a welcome treat for my dog. Nice spa.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    Perfect Hotel, satisfactory services, everything excellent!!!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely everything was great 💯 we are quite satisfied with all the services and the whole team of staff

    Stayed in December 2023

  • Reviewed: 15 September 2023

    10
    Fabtastic
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights

    Nothing

    Everything was excellent

    Stayed in September 2023

  • Reviewed: 9 September 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location isn’t the best but not terrible either

    Incredibly beautiful historic property that has been adapted wonderfully to make it comfortable and functional without sacrificing the history or charm of the building

    Stayed in September 2023

  • Reviewed: 19 August 2023

    9.0
    Refine the small things and the hotel could be incredible.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I wanted to order room service as we arrived late on the first day as we had travelled from London. The QR code wasn’t working in the room and found it difficult to organise something to eat. The TV interaction needs to be better. I loved the history of how the building came together to become a hotel. I thought that was very interesting. The difficult thing was linking a phone or laptop to the TV to steam a movie from Netflix. It took so long I didn’t do this in the end as it became frustrating. Staying in a hotel spa should be effortless. Last comment. The hotel restaurant should review their cuts of meat. I went to the restaurant on two occasions and found a lot of gristle within the meat. Not good for that kind of establishment.

    As I’m an architect I work in the residential and commercial sectors. I like to travel and stay in new hotels around the world. My partner and I like spa’s and I found this on Booking.com. I liked the size of the hotel and the space. Some hotels are great but there too small and don’t give you any personal space for yourself or your family, and that’s important with a Spa Hotel. We picked our times correctly and most days we had the spa area to ourselves. I’ll defiantly return in the future.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 15 July 2023

    10
    Beautiful hotel in Valenciennes, converted from a hospital, with excellent facilities.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really.

    Beautifully converted building from a hospital into a very nice hotel. Good location, easy walk to restaurants and shops. Very nice pool.

    Stayed in July 2023

  • Reviewed: 20 May 2023

    10
    An amazing hotel, a perfect two days
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything exceeded expectations

    Stayed in May 2023

  • Reviewed: 5 April 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    impersonal by large distances

    location and history, pool, food, nice staff

    Stayed in April 2023

  • Reviewed: 3 February 2023

    10
    fabulous place to do nothing and relax
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    everything

    Stayed in January 2023

  • Reviewed: 2 December 2022

    8.0
    Good, but could still do better
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was hard, but the staff righted that by fitting a mattress topper. Food in the brasserie was no better than average, the chicken in my wife's Caesar salad was barely cooked.

    Stunning rooms, nice Italian restaurant with lovely food, and a great swimming pool. Atrium bar also very impressive. incredible building which they've done a great job to convert.

    Stayed in December 2022

  • Reviewed: 13 November 2022

    8.0
    relaxing
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    spa was very small (especially considering it has “spa and resort in the name)

    Stayed in November 2022

  • Reviewed: 27 September 2022

    9.0
    Fabulous facilities and hotel. Highly recommend.
    • Leisure trip
    • Solo traveller
    • Duplex Suite
    • Stayed 4 nights

    The water bottles of the last guests were still in the room and it could have just been finished and fridge replenished before we were given access to the room.

    The finish of the hotel and quality is excellent. Like many places I think hospitality staff are missing slightly. The facilities are fabulous and I would highly recommend. It's nice to have an assortment of restaurants and it is close to the town centre so you can visit other bars and food outlets. The spa facilities are fabulous.

    Stayed in August 2022

  • Reviewed: 23 September 2022

    8.0
    Stunning Hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Check in at 4 pm seems a little late considering the prices you pay per nights. More toiletries should be added in the showers such as body lotion. The pool is just wonderful. Point to mention during my stay is that there was no jacuzzi in the pool area or maybe it was not working.

    The building is breath taking. It's absolutely beautiful. Very well decorated with a great attention to details. The restaurant serve great food and the staff is so niceee. The cocktails are so tasty and the bar staff very accommodating.

    Stayed in September 2022

  • Reviewed: 20 September 2022

    10
    Superb!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Nothing

    It was our second visit. We had so much enjoyed our first that it was a greatly anticipated return. it did not disappoint: everything - the welcome, the room, the pool, the food, was just as good - and that meant it was very good!

    Stayed in August 2022

  • Reviewed: 25 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    food quality did not align with the quality of the venue

    exceptional venue

    Stayed in August 2022

  • Reviewed: 6 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    awesome place, great staff. Outstanding.

    Stayed in August 2022

  • Reviewed: 10 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    staff were excellent, the basic rooms were amazing with excellent facilities (shower/toilet). Breakfast was superb plus it does have a car park (£20 euros) where it was easy to find a space to park

    Stayed in July 2022

  • Reviewed: 5 July 2022

    10
    nice and pleasant.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    very nice

    Stayed in July 2022

Showing 1 – 25

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