6 Place de l'Hôpital Général, 59300 Valenciennes, France
#6 of 116 hotels in Valenciennes
Guests' ChoiceBased on 77 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.0
Facilities
9.4
Staff
9.2
Value for money
8.6
Free WiFi
9.0
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End of dialog contentReviewed: 26 April 2024
Roderick
SwitzerlandThe town isn’t much.
Great renovation of this hospital with fabulous high ceilings and some modern touches that preserved the historical building. The indoor heated pool is wonderful. The massage too and the restaurant were very decent too. Very accommodating staff. And super dog friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Arne
NorwayNice breakfast
Stayed in April 2024
Reviewed: 17 April 2024
Tim
United KingdomEverything. Amazing place
Stayed in April 2024
Reviewed: 12 January 2024
Casper
NetherlandsWell restored historic building, nice comfortable and quiet room, friendly welcoming reception staff. We appreciated the cookies.
Stayed in January 2024
Reviewed: 30 December 2023
Peter
BelgiumThe mattress is very hard and I wasn't a big fan of the pillows. While the breakfast itself is fine, the buffet area feels rather cramped and crowded. While the pool is fantastic, the capacity of the sauna and hammam is rather limited for the number of guests.
The hotel looks fabulous. The building, the rooms, the atrium, it all looks very classy and stylish. The staff is very friendly. Breakfast is good. The selection is ok and the different kinds of bread are super fresh. The swimming pool is fantastic. It's located in the basement and just looks stunning.
Stayed in December 2023
Reviewed: 26 December 2023
Maike
GermanyVery friendly, clean, excellent restaurant and breakfast. Even a welcome treat for my dog. Nice spa.
Stayed in December 2023
Reviewed: 14 December 2023
Faten
GreeceAbsolutely everything was great 💯 we are quite satisfied with all the services and the whole team of staff
Stayed in December 2023
Reviewed: 15 September 2023
Andrew
FranceNothing
Everything was excellent
Stayed in September 2023
Reviewed: 9 September 2023
Mcmanus
United StatesLocation isn’t the best but not terrible either
Incredibly beautiful historic property that has been adapted wonderfully to make it comfortable and functional without sacrificing the history or charm of the building
Stayed in September 2023
Reviewed: 19 August 2023
James
United KingdomI wanted to order room service as we arrived late on the first day as we had travelled from London. The QR code wasn’t working in the room and found it difficult to organise something to eat. The TV interaction needs to be better. I loved the history of how the building came together to become a hotel. I thought that was very interesting. The difficult thing was linking a phone or laptop to the TV to steam a movie from Netflix. It took so long I didn’t do this in the end as it became frustrating. Staying in a hotel spa should be effortless. Last comment. The hotel restaurant should review their cuts of meat. I went to the restaurant on two occasions and found a lot of gristle within the meat. Not good for that kind of establishment.
As I’m an architect I work in the residential and commercial sectors. I like to travel and stay in new hotels around the world. My partner and I like spa’s and I found this on Booking.com. I liked the size of the hotel and the space. Some hotels are great but there too small and don’t give you any personal space for yourself or your family, and that’s important with a Spa Hotel. We picked our times correctly and most days we had the spa area to ourselves. I’ll defiantly return in the future.
Stayed in August 2023
Reviewed: 16 August 2023
Thierry
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 July 2023
David
New ZealandNothing really.
Beautifully converted building from a hospital into a very nice hotel. Good location, easy walk to restaurants and shops. Very nice pool.
Stayed in July 2023
Reviewed: 20 May 2023
Terri
United KingdomEverything exceeded expectations
Stayed in May 2023
Reviewed: 5 April 2023
Tim
Netherlandsimpersonal by large distances
location and history, pool, food, nice staff
Stayed in April 2023
Reviewed: 3 February 2023
Arthur
United Kingdomnothing
everything
Stayed in January 2023
Reviewed: 2 December 2022
Garreth
United KingdomBed was hard, but the staff righted that by fitting a mattress topper. Food in the brasserie was no better than average, the chicken in my wife's Caesar salad was barely cooked.
Stunning rooms, nice Italian restaurant with lovely food, and a great swimming pool. Atrium bar also very impressive. incredible building which they've done a great job to convert.
Stayed in December 2022
Reviewed: 13 November 2022
Kurt
Belgiumspa was very small (especially considering it has “spa and resort in the name)
Stayed in November 2022
Reviewed: 27 September 2022
Hannah
United KingdomThe water bottles of the last guests were still in the room and it could have just been finished and fridge replenished before we were given access to the room.
The finish of the hotel and quality is excellent. Like many places I think hospitality staff are missing slightly. The facilities are fabulous and I would highly recommend. It's nice to have an assortment of restaurants and it is close to the town centre so you can visit other bars and food outlets. The spa facilities are fabulous.
Stayed in August 2022
Reviewed: 23 September 2022
Sara
FranceCheck in at 4 pm seems a little late considering the prices you pay per nights. More toiletries should be added in the showers such as body lotion. The pool is just wonderful. Point to mention during my stay is that there was no jacuzzi in the pool area or maybe it was not working.
The building is breath taking. It's absolutely beautiful. Very well decorated with a great attention to details. The restaurant serve great food and the staff is so niceee. The cocktails are so tasty and the bar staff very accommodating.
Stayed in September 2022
Reviewed: 20 September 2022
Hugh
United KingdomNothing
It was our second visit. We had so much enjoyed our first that it was a greatly anticipated return. it did not disappoint: everything - the welcome, the room, the pool, the food, was just as good - and that meant it was very good!
Stayed in August 2022
Reviewed: 25 August 2022
Andrew
United Kingdomfood quality did not align with the quality of the venue
exceptional venue
Stayed in August 2022
Reviewed: 6 August 2022
Barrie
United Kingdomawesome place, great staff. Outstanding.
Stayed in August 2022
Reviewed: 10 July 2022
Simon
United Kingdomstaff were excellent, the basic rooms were amazing with excellent facilities (shower/toilet). Breakfast was superb plus it does have a car park (£20 euros) where it was easy to find a space to park
Stayed in July 2022
Reviewed: 5 July 2022
Kendy
Francevery nice
Stayed in July 2022
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