40 Avenue du Château, 42740 Saint-Paul-en-Jarez, France
#1 of 1 hotels in Saint-Paul-en-Jarez
Guests' ChoiceBased on 61 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
8.4
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 29 April 2024
Sarah
United KingdomBreakfast not as good as previous visits
Nice rooms and grounds
Stayed in April 2024
Reviewed: 26 April 2024
Hesham
EgyptTheir design of toilet/shower/sink. It was weird but OK.
Everything about the place, from the moment you step a foot inside the property, you get the feeling that you are in a small private castle. The windows have a small lake view and see the entire "city/village". Food at the restaurant is good but it is a fine dinning, so it should be considered before booking.
Stayed in April 2024
Reviewed: 1 November 2023
Sarah
AustraliaPaper cups in the rooms for tea/coffee. What a shame you have a lovely property and restaurant yet you don’t provide china cups?!
Loved the property and room in particular the size of the room in the loft. The breakfast offered was good quality.
Stayed in October 2023
Reviewed: 28 October 2023
Gaby
SpainThat we couldn’t check in after 9pm. Instant coffee in the room. The town isn’t worth the visit, but we were on a road trip to château-neuf-du-pape and this hotel is perfect
Amazing. Location, private parking in front, green, clean, massive bedroom
Stayed in October 2023
Reviewed: 7 October 2023
David
United KingdomBeautiful property and a very hospitable welcome from Emma
Stayed in October 2023
Reviewed: 4 October 2023
Mary
AustraliaWe loved our entire stay - from the friendliness and helpfulness of the staff to the large and comfortable room, and delicious meals. The garden was a beautiful beautiful and tranquil place to relax before dinner.
Stayed in October 2023
Reviewed: 2 October 2023
Elizabeth
AustraliaThe grounds were gorgeous and rooms were airy and large
Stayed in October 2023
Reviewed: 20 September 2023
Luz
NetherlandsService, breakfast, reception, location.
Stayed in September 2023
Reviewed: 15 September 2023
Martin
United KingdomGeneral condition and location
Excellent
Stayed in September 2023
Reviewed: 9 September 2023
Lee
United KingdomAll good
We stayed for one night and the room was very comfortable. It was very hot weather when we were there and the air conditioning was a godsend. We didn’t have dinner as it’s a 5 course, but as the breakfast was outstanding I would think dinner would be as good. Plenty of parking and the terrace / garden is very nice to sit out in or have a wander
Stayed in September 2023
Reviewed: 21 August 2023
Hillary
United KingdomThe food was outstanding!!! One of the best meals of the holiday!
Stayed in July 2023
Reviewed: 27 July 2023
Stephen
United KingdomNothing
Location,
Stayed in June 2023
Reviewed: 20 July 2023
Julia
United KingdomCheck in at 5 was quite late
A beautiful castle with lovely rooms and breakfast
Stayed in July 2023
Reviewed: 19 July 2023
Ana
United KingdomNothing to not like. It was beautiful and I hope to visit again. A pool would be the cherry on top.
Beautiful, stunning grounds. Lovely, friendly staff. Free parking. Fresh produce in house. A piglet was even being walked in the morning. Delightful! Gorgeous scenic views.
Stayed in July 2023
Reviewed: 18 July 2023
Clay
United KingdomThe set menu. But I was glad I experienced it afterwards. It was really educational especially with the accompanying wines.
It was the first time for me in a Chateau and it didn’t disappoint
Stayed in July 2023
Reviewed: 9 July 2023
Graham
United KingdomThe hotel is a beautiful building in lovely grounds. The bedrooms are very comfortable, with efficient air conditioning. The restaurant is the star of the show.
Stayed in July 2023
Reviewed: 2 July 2023
Michael
Australianothing
breakfast was good, would have been even better if it included hot items
Stayed in July 2023
Reviewed: 29 June 2023
William
PortugalThe room was on 2nd floor up 2 flights of steep steps so heavy luggage and no elevator was a problem, so pack light. The head waiter for the dining room was rude and arrogant unlike the rest of the staff who were great.
The building grounds and room were fantastic, continental breakfast was superb beautiful quality foods and great variety.
Stayed in June 2023
Reviewed: 28 June 2023
Turin
SwitzerlandFroggs were a little bit too loud
Room was incredibely large. Direct access from the bath to the bed. Very nice park
Stayed in June 2023
Reviewed: 11 June 2023
Sarah
United Kingdomno fridge in room
beautiful setting , lovely garden stunning building
Stayed in June 2023
Reviewed: 19 May 2023
Jette
Luxembourgit is in the middle of nothing. but with a beautiful surrounding park/garden
Boutique style chateau.. if that exists. Beautiful decor. Room with bath in the room, maybe not the most practical. Restaurant exceptional.
Stayed in May 2023
Reviewed: 1 January 2023
Kerry
AustraliaDisappointing breakfast. No availability for restaurant as NYE booked out.
Great hotel. Comfortable room. Friendly staff.
Stayed in January 2023
Reviewed: 5 October 2022
Steven
United StatesWe arrived in the dark, it took us a minute to figure out how to get in from the street. Turns out the main gate is left closed because it is on a roundabout, and so they created a very nice "side entrance" about 60 meters down the street. It all made sense in the daylight!
The converted country estate was charming, beautiful, regal, and tastefully remodeled. So much care and thought went into the design and execution of the hotel. The breakfast was a very high-quality version of a standard European breakfast- we were so impressed.
Stayed in September 2022
Reviewed: 2 October 2022
Paul
United KingdomRooms a bit basic with need of repair and we did not like the lack of private bathroom, lack of tea/coffee in room, lack of any wardrobe/storage. Jus too minimalist. Restaurant also needs cheaper options for travelling stopovers.
Amazing restaurant for fine dining. Cheapest meal was 7 course tasting menu but it was excellent and actually very good value for money compared to what you would pay in a top city restaurant and every bit as good if not better.
Stayed in September 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content