27 rue Edouard Vaillant, 37000 Tours, France
#49 of 50 hotels in Tours
Guests' ChoiceBased on 210 hotel reviews
7.1Cleanliness
7.5
Comfort
7.2
Location
8.1
Facilities
6.9
Staff
8.4
Value for money
7.5
Free WiFi
7.4
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End of dialog contentReviewed: 20 May 2024
George
United StatesLocation was great. No more than 200 meters from the train station. Walking to the center of the town took no more than 15 minutes.
Stayed in May 2024
Reviewed: 9 May 2024
Mylène
FranceThe access to the hotel with the car isn't convenient, the street of the hotel isn't very nice/welcoming.
Very close to the station and congress hall. Not very nice neighborghood but convenient as very well located (next to the very heart of the city. Descrete staff.
Stayed in April 2024
Reviewed: 28 April 2024
Séverin
BelgiumThe staff: we called to know if it was possible to arrive after 10pm. The staff picked up but put us in a waiting line, without coming back at us. We called back and the staff told us that our booking had been canceled. We said that it was a mistake because we received a mail to confirm our booking. She only said: no, you have yo make a new booking because your credit card has not been approved since the name of the owner did not match the booking name (traveling with à family of 5) I really didn't appreciat the tone of the staff and her way of thinking. She just said: ha, you need to book again. I explained we were on the road, so I would like to make a booking by phone. She said:no. The phone call stopped and while driving, my passenger made another booking using another card and it was directly approved... we called back to make sure the booking was registered and she confirmed it. We also asked to be reimbursed for the booking difference because the price of booking rose (à difference of more than 40 euros). She only said: ha no, we don't do that, you have to ask booking. And then she clearly insinuated that we were lying, because the mail was sent today and we were aware that the booking was canceled. I explained her that the one that made the booking checked his email in the morning but was not able to check them again since we left for our trip. The room smelled like cigarets. Summary: the staff was rude, not cooperative, and was not solution oriented.
The breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Bruce
United KingdomA bit too close to the railway tracks leading to/from the station but with the windows closed and with reduced traffic overnight it wasn’t a problem
Easy to find, easy check in, secure parking available on site, comfortable and clean room, great breakfast
Stayed in March 2024
Reviewed: 13 April 2024
Terry
United KingdomNothing springs to mind.
Great Central location. Easy to find. Secure parking was great. Guy on desk on arrival was very helpful as we're the morning staff. Breakfast included was a bonus and delicious. Great soundproofing. Didn't hear a sound from within the hotel or from outside. No problem accommodating dog
Stayed in April 2024
Reviewed: 2 April 2024
John
MaltaBasic but good
Stayed in April 2024
Reviewed: 23 March 2024
Alexis
United StatesThe internet connection quality
The bed and the cleaned space
Stayed in March 2024
Reviewed: 29 January 2024
Tania2345
United KingdomNo hairdryer. And bathroom walls were dirty. Additionally the duvet could do with a refresh as it was very yellow...
Very central and really good value for what we got. Room was big and cozy. We booked a twin room and were given a three bed. Very safe too.
Stayed in January 2024
Reviewed: 8 January 2024
Alan
United KingdomSome of the property needs updating.
Location was good. Safe parking.
Stayed in January 2024
Reviewed: 24 December 2023
Robert
FranceHôtel being decorated. Great confusion over room numbers C118 is apparently room 418. Handing room card back from the parking not easy and exit barrier via next hotel not possible
Location. Good continental breakfast.
Stayed in December 2023
Reviewed: 21 November 2023
Jodi
AustraliaNothing
Excellent location. Bed was very comfortable
Stayed in November 2023
Reviewed: 22 October 2023
Doug
United KingdomBreakfast is a little disappointing , triple room was small, bathroom inadequate and could do with updating. No access to stairs inside the hotel and the lift only works when you scan your room key, so in case of a fire or emergency evacuation you will be trapped inside the hotel ! BEWARE.
Good location, reasonably priced, good safe parking. Clean.
Stayed in October 2023
Reviewed: 1 October 2023
Dr
United KingdomLocation was very good, a short walk to everything.
Stayed in September 2023
Reviewed: 12 September 2023
Neil
United KingdomRoom OK - Breakfast OK - Garage for our motorcycles - walking distance to all the restaurants - probably not in the nicest of areas but we had no problems - served us well for a one night stop
Stayed in September 2023
Reviewed: 2 September 2023
Trevor
GuernseyMaybe and extra pillow
The location was idea and having parking helped alot.
Stayed in August 2023
Reviewed: 20 August 2023
Salwa
FranceNoisy rooms, we can hear people in the hallway at night. Not very comfortable pillows. Breakfast is just okay...
Proximity to the train station. Size of the room. Cleanliness.
Stayed in August 2023
Reviewed: 20 August 2023
Liza
United KingdomRooms are spacious
Stayed in August 2023
Reviewed: 1 August 2023
George
AustraliaNothing that readily comes to mind.
Room was fine even though it is small. Breakfast had limited options but is value for money. The location is close to the train hub and is very useful for arriving there late at night or having an early start. Security is good especially where a key card is necessary to use to lift. A small kettle for coffee / tea making would be helpful.
Stayed in August 2023
Reviewed: 23 July 2023
Stefano
BelgiumThe bathroom was very small, the breakfast wasn’t good
The staff was kind, the room was clean and comfortable enough but don’t expect anything else, it is really “budget “
Stayed in July 2023
Reviewed: 8 July 2023
Ivan
IrelandNoise in the room coming from bathroom pipe. Did not have a comfortable sleep.
Hotel in the city. Underground parking available. Breakfast simple with buffet. Functional room for family.
Stayed in July 2023
Reviewed: 27 June 2023
Theresa
United KingdomParking was great so was the breakfast
Stayed in June 2023
Reviewed: 25 June 2023
Sandipnath
Indiabreakfast wasn't that great
location was good
Stayed in May 2023
Reviewed: 19 June 2023
Carmen
Netherlands-Breakfast was not good enough. The baguette and the brioche were not fresh from the bakkery and the mix of fruit was canned fruits. Well, there were some fresh apples and oranges. -The payment for leaving the (light) luggage in custody at the hotel. Never before had to pay for this service.
-The 2 ladies who were at the reception when I arrived at the hotel (at about 17:00 hours, Tuesday 13th June) were very kind and helpful. One of them is Spanish). -The room and the windows were soundproof. The room had a view to the railways, but I did not hear the trains traffic. The airco worked very well and it was not noisy. - The location, close to the train station
Stayed in June 2023
Reviewed: 20 May 2023
Alba
Italythe window didn’t open and there were very few plugs
it was comfortable
Stayed in April 2023
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