12 Rue Toulouse Lautrec, Bordeaux City-Centre, 33000 Bordeaux, France
#1 of 86 hotels in Bordeaux
Guests' ChoiceBased on 314 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.8
Facilities
9.2
Staff
9.9
Value for money
8.9
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Anne
United KingdomLovely small hotel in a great location and the staff were really helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Yigit
TurkeyTiny rooms - ‘no proper windows’, tiny hotel with very small lobby, and narrow stairs with no lift
Great location, excellent service, with particular thanks to Audrey, modern renovated rooms, nespresso machines in the room
Stayed in April 2024
Reviewed: 3 April 2024
Emanuela
IrelandNothing
The location was excellent and the staff very attentive!
Stayed in April 2024
Reviewed: 1 April 2024
Laura
ColombiaEverything was wonderful.
Everything! This hotel is amazing! Unfortunately we could just stay for one night but it was incredible. Audrey was so nice and gave us many recommendations, they helped us book in a very special place and made us feel at home. Also the view from the terrace is amazing and don’t miss breakfast, it was delicious and really cozy and special.
Stayed in March 2024
Reviewed: 29 March 2024
Aurelien
United KingdomMy room, and maybe it was just my room, was particularly dark (I mean absence of natural light) and a little small Although there are only 7 rooms and the staff is quiet, one can hear a lot from his/her room (from the staircase or above the head) A little pricey for what it is - for now
Pretty colours and cool decoration Service is VERY good, outstanding Petit déjeuner is also really good and can be delivered in the room Bed is comfortable
Stayed in March 2024
Reviewed: 26 March 2024
Adam
United StatesThe hotel has a tiny lobby that does not offer much in the way of amenities, and there is no restaurant or bar, so socializing opportunities.
The hotel features beautifully designed rooms and a truly friendly, attentive staff. The room is unusual, as it has a bathtub in the sleeping space and a tiny bathroom off the bedroom. There is a handheld shower head in the tub, which is quite luxurious. For those who want a quiet stylish room, the hotel is an attractive option.
Stayed in March 2024
Reviewed: 22 March 2024
Emmalisa
SwitzerlandStyle comfort and quiet atmosphere in the middle of the city center
Stayed in March 2024
Reviewed: 18 March 2024
Katherine
United StatesWe wish we could have stayed a few days longer.
Beautifully and tastefully styled, this boutique hotel is perfectly situated in Bordeaux city center. The staff was lovely, we received personalized restaurant recommendations and the staff took great care of our family. The in-house made breakfast each morning was prepared with precision, from serving delicious and seasonal fruit to preparing small cakes in the afternoon for the "gouter", each aspect of the hotel and our stay was extremely enjoyable.
Stayed in March 2024
Reviewed: 15 March 2024
Carol
IrelandN/a
Location. Room
Stayed in March 2024
Reviewed: 13 March 2024
Kelly
United StatesBeautiful boutique hotel with a great location. Highly recommend.
Stayed in March 2024
Reviewed: 16 January 2024
Jaffer
United KingdomWe had the suite but I would expect a suite to have two rooms. This was just one room with a bathtub in the middle and a pokey toilet - not overly great.
Staff were amazing. Personable, friendly, knowledgeable and just overall really lovely. Room decor and location was also great.
Stayed in December 2023
Reviewed: 4 January 2024
Eugyblack
ItalyGorgeous boutique hotel with a homey feeling . Delicious breakfast .
Stayed in December 2023
Reviewed: 30 December 2023
Anna
GreeceThe toilet was separate of the bathroom and it was in a tiny room which you can barely sit down.
Beautiful room, great location, friendly and helpful staff.
Stayed in December 2023
Reviewed: 18 December 2023
Samantha
United KingdomNothing
Clean, massive comfy bed, ideal location.
Stayed in December 2023
Reviewed: 1 December 2023
Michael
United Kingdomit was perfect!
Location. Breakfast. Service. Staff. Atmosphere. Rooms.
Stayed in November 2023
Reviewed: 11 November 2023
Robin
United KingdomNot keen on the pigeons on the terrace where breakfast was served.
The location of this small boutique hotel was excellent. The hotel was very clean, the decor was beautiful and the shower was brilliant. The owner Francois and his staff Gladys, Audrey and Estelle were very welcoming, friendly and helpful. Breakfast was lovely and Francois was happy to provide food to suit our likes and needs.
Stayed in August 2023
Reviewed: 9 November 2023
John
EcuadorNothing
The staff were very attentive. We left too early to have breakast.
Stayed in October 2023
Reviewed: 3 November 2023
Madcattie
FranceThis is a very small boutique hotel and the room is beautiful but I would have preferred to have had a bit more room in the loo - which was housed in what was effectively a tiny cupboard..!
The welcome we received on arrival - exceptional staff who go above and beyond.
Stayed in November 2023
Reviewed: 1 November 2023
Gillian
IrelandHad a really wonderful stay at this hotel, the staff are so the friendly, they are truly the most helpful staff I have ever had in a hotel. The decor of the hotel and rooms is so beautiful, I loved it! Would absolutely stay here again the next time we are in Bordeaux.
Stayed in October 2023
Reviewed: 24 October 2023
Georgine
United StatesFriendly staff good location and nice apartment space
We had a wonderful apartment overlooking the arch
Stayed in October 2023
Reviewed: 19 October 2023
Jeffrey
AustraliaNothing.
The staff were very friendly and helpful. The room was comfortable and very quiet. A very chic place to stay. The location is fantastic, close to restaurants and sites.
Stayed in September 2023
Reviewed: 16 October 2023
Cristy
United StatesThere wasn't a lift
Friendly staff/owners. Great location. Wonderful boutique hotel
Stayed in October 2023
Reviewed: 12 October 2023
Scott
United StatesRoof top for breakfast was delicious. View from view top was spectacular. Hosts were delightful. Chef prepared a varied menu. Rooms were cozy quiet and themed. I was pleased with location.
Stayed in October 2023
Reviewed: 11 October 2023
Susan
FinlandI lost an earring behind a bench and unfortunately it wasn't possible to retrieve it.
The terrace is fantastic as was the breakfast with the homemade yogurt. The staff were also extremely welcoming, helpful, and friendly. The rooms were extremely well thought through and had nice style.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content