Nothing really

Great location, beautiful property, great bars with unbelievable views, and helpful staff. Walked easily to all attraction and to walking and jogging trail. Loved it.

Stayed in August 2023

Staff are extremely friendly and helpful

Stayed in July 2023

the bed was miserable in fact slept slanted

view from lounge

Stayed in July 2023

A few issues on the first day - flies in the room, TV didn't work, couldn't get food at the rooftop bar, room service had a different menu exceptionally that night, called to book the spa and they booked us for 6:45 - but when we got there the spa closed at 7. Spa needs an upgrade (and maybe some better instructions for the swimwear requirements as many other guests were confused (swimwear needed in pool/steam room, naked + towel in Sauna).

Hotel was beautiful and the staff were very friendly and helpful. We had a rough start - the first room we were given wasn't a twin. So we were swapped to another room which was also not made up as a twin - so they sent housekeeping to change the beds. Then the TV didn't work so we were again swapped to another room. They were very kind/helpful/apologetic. Everything from this point on was smooth sailing.

Stayed in July 2023

Everything was great and the staff were very attentive, professional and so friendly!

Stayed in July 2023

the location was good.

Stayed in June 2023

Horrible place. I cannot call it a "hotel", not to insult real hotels. I wish I could rate it even lower. Everything is old and falling apart. I regret every penny spent on this place and especially for the breakfast. Rude staff that speaks to you in French even when you address them in English.

Absolutely nothing. Maybe only the location and the view.

Stayed in April 2023

breakfast is not included and very expensive €31

very central with amazing views of the vieux port. very comfortable

Stayed in April 2023

could not fault anything.

From start to finish the staff were extremely helpful! we felt immediately so welcome & that we had chosen the right place to stay in Marseille. The beds were super comfortable, the views of the port amazing - the location was superb.

Stayed in April 2023

Great breakfast and view

Stayed in March 2023

The staff were professional and welcoming. The room was clean, well appointed and the bed was very comfortable. The breakfast was generous and there are great views overlooking the old port.

Stayed in January 2023

Hi, thanks for your attention at the hotel ,for me it was a nice place , wonderful view to the port of Marsella. Excellent breakfast with excellent service. I want to the say Hi for everybody there! Big huge for all of you!

Stayed in January 2023

Location, the best place in town

Stayed in January 2023

nothing

great location (prob the best view of all hotels in Marseille). delicious breakfast with a view. nice turndown service. super comfortable bed. friendly and helpful staff

Stayed in January 2023

Excellent location. Very nice, clean, comfortable, superb views to the port.

Stayed in January 2023

Everything was so good: starting with breakfast and ending with the room, the whole experience was great!

Stayed in December 2022

that I had to leave

the spa was phenomenal and the restaurants were perfect. best view in the city!

Stayed in September 2022

Stunning hotel with the best view of the Old Port in Marseille. The hotel is beautiful and modern, it has 2/3 restaurants and a cocktail bar on the rooftop. The rooms are spacious and decorated wonderfully, the beds are the comfiest hotel beds I've stayed in. The staff were friendly and attentive, we also ate at the Bistro and the food was exquisite, the breakfast is not to be missed either.

Stayed in September 2022

The location was Excellent staff were very pleasant and done there best to make out stay lovely ☺️ The Duty manager was very helpful Alga think her name was and Maria I didn’t want to leave housekeeping stay kept everything clean 🧼 for us keep up the good work Experience there was Excellent will be back at a later Date 😘

Stayed in August 2022

Price espensive

Stayed in September 2022

great location

Stayed in September 2022

Depending on the room level / type, it could appear that the hotel is not a *5. Some rooms / floors require a complete refit - however, there are rooms and suites that reflect a *5 status

The Spa facilities are excellent and the property is a perfect location - 5 mins away from the local beach There are a range of room types and I had the opportunity to try out a few during my stay. For perfect views and private terrace space I would recommend the Terrace port view rooms The staff are attentive, friendly and have a great standard of service

Stayed in August 2022

it was a long walk to get into town.

Beautiful view of the city & harbor

Stayed in July 2022

Comfiest bed ever.

Stayed in July 2022

old furniture. spiderwebs in my room

location

Stayed in July 2022