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  5. Reviews of Hôtel Soft

Reviews of Hôtel Soft 3 stars

52 Bis Rue Des Vinaigriers, 10th arr., 75010 Paris, France

#1176 of 1,617 hotels in Paris

Guests' Choice

Review score

Based on 403 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.5

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is too small.

    Affordable . Nice location close to railway station. Breakfast ok.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Good experience
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel staff was very helpful and friendly especially Toufik.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Comfortable and Fun location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Lack of shelves to put things, safe was on the floor and hard to access.

    Location, helpful staff, great shower/instant hot water. Comfy bed. Covered the lively local neighbourhood

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice hotel, big enough room for 2 people to spend couple of nights. Comfortable bed. Conveniently located close to metro and train stations. Staff is very nice and friendly.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Lovely experience
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Rooms basic but typically Parisian

    Staff fantastic.

    Stayed in February 2024

  • Reviewed: 9 April 2024

    9.0
    Great stay in Paris
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights

    Better could have been a longer stay!

    Very nice stay. The position on map is pretty good, close to Gare de l'Est and 20 minutes walk to Chatelet. Rooms are not very big, but still bigger than in most hotels around, and you have everything you need: very good bed, excellent wi-fi connection, beautiful TV set with programs, socket near to bed, electric kettle, minibar and enough space for your clothes. Very nice people at the Reception, always ready to help! Thank you very much! We will be back more then once in the next months!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent breakfast and location

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Overpriced for the service you get
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Small rooms, elevator for only two persons. Breakfest is modest. The staff does not regularly fill the containers with eaten food, sometimes there is no glass, fork or spoon or you have to ask the staff to bring it. It should be better service for that price and 3 star hotel.

    Location is very good, it is near by few metro station and train station.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Nothing really, all was as expected.

    Met all expectations from a 3-star. Good overall.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The room was super small, just enough to enter and go to bed. No space for sitting, having a bite or walking around, no chairs whatsoever. The whole place is small and a bit claustrophobic.

    The hotel is nicely located near a metro station and the main city attractions. The room was clean and neat, staff is nice and friendly and allowed us to leave our bags as long as we need to.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff seamed lazy and inefficient - especially in breakfast room.

    Soft and comfortable bed. Nice and quiet area.

    Stayed in April 2024

  • Reviewed: 27 March 2024

    8.0
    Great location, friendly and helpful stuff, clean room!!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was small and didn't have good sound proof as I could listen the people from the other room but that's the case in most hotels in Paris..

    The stuff at the reception desk was very friendly and polite, helping me and my mother with any information we needed. Sergio and Toufik proposed us authentic places to visit for sightseeing and dinner and welcomed us every time with good energy and a smile! The location of the hotel is ideal, surrounded by many train stations, in a very beautiful neighborhood!

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Okish for a short stay due to location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness lacked. Room was dusty and the entire place is quite old. Could use some renovation. City tax is higher for 3 star hotels, but it didn’t feel like 3 stars. We arrived there around 2.30 and we were told to come back in an hour even though the checkin was supposed to happen at 3. No way of an early checkin. The man at the reception was not very accommodating either. Not a welcoming feeling at all.

    Location

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    The stay was a pleasant experience
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location was good

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    strange smell after the room service. i didnt understand the source, because there wasnt any smell in the bathroom on the first day of my stay.

    breakfast is great, internet is fine. the receptionists are very helpful and kind. this is my third stay. safe place to stay and close to gare del est.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Good value for money.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Thin walls, could easily hear the next room door, shower, toilet flushing.

    Not far from metro station and close to shops, nice neighborhood. The room was okay, clean and comfortable. The receptionist Serge was very helpful and friendly

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    ideally located budget friendly hotel, with a nice atmosphere
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    good location, nice breakfast (and a lot of choice, and very friendly and supportive staff (special thanks to Sergio)

    Stayed in March 2024

  • Reviewed: 13 February 2024

    8.0
    Very friendly staff, good location for getting around paris.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed wasn’t fully clean, i don’t know if stains were more permanent wear and tear or if it wasn’t washed properly. Warning: you will be charged for stuff in the minibar, this wasn’t made fully clear during our visit.

    Very friendly staff. Sergio in particular was very kind and a great help. Very nice shower room.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Nice hotel, very comfortable bed, close to transport links
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There isn't much to be negative about, just very minor things. The room was quite cold (but the extra duvets, as I've mentioned already, helped a lot). The lift is unable to take heavy loads so my husband (a bigger guy) and I couldn't use the lift together at the same time. Last thing was that the walls were very thin so sometimes we heard other people. However these were not a big problem.

    The hotel was very clean, with room service every day. The room was a good size, and the bed was really big and very comfortable. Location was within walking distance of 2 metro stations, and a very close bus stop, so that was very convenient. As it was December we did make use of the extra duvets in the wardrobe - they were very useful. The reception staff was very friendly also, and the WiFi worked perfectly.

    Stayed in December 2023

  • Reviewed: 31 January 2024

    9.0
    Will come back
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff, room, location

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Will stay here again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is very well located ,short walk from the main train station and multiple metro stations . A pleasant walk to many restaurants / bars and our favourite area of Rue Montorgueil. The staff make this hotel what it is .. so accommodating and helpful especially Toufik . Since I was there for my bday and our wedding anniversary they were kind enough to upgrade us to a superior room with bubbles and chocolate. The superior room though compact is very clean and had a large bright bathroom with a bath tub . Will recommend staying in this value for money hotel

    Stayed in December 2023

  • Reviewed: 28 January 2024

    9.0
    Excellent room in an excellent location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately one of the towels on arrival was stained with foundation/fake tan but this was replaced the next day. Otherwise very clean.

    Excellent location and super close to the metro. Friendly staff, special thanks to Ahmed and Sergio for being so welcoming. Super comfortable bed and great WiFi

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Nice Stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights

    The room was a little small

    The location was great, close to Gare du Nord and to Metro Station Chateau d'Eau. The room was clean, comfy bed, nice and clean bathroom. Wifi worked with no problems at all. Bakeries, Supermarkets (Lidl, Franprix) and the covered markethall Saint-Quentin all within a short walking distance. And not to forget the staff, which was so friendly and helpful (especially Toufik). We will be back for sure.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A tad dated but excellent value as a result!

    The location was great, more of a neighbourhood feel. Walking distance to Canal St Martin and metro stations. Comfy beds, nice bathroom and plentiful pastries!

    Stayed in January 2024

Showing 1 – 25

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