111 Avenue de Marlioz, 73100 Aix-les-Bains, France
#15 of 26 hotels in Aix-les-Bains
Guests' ChoiceBased on 114 hotel reviews
7.9Cleanliness
8.6
Comfort
8.5
Location
8.3
Facilities
7.9
Staff
8.6
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 18 April 2024
Mojmir
SlovakiaBreakfast Spacious room Helpful staff
Stayed in April 2024
Reviewed: 23 March 2024
Eduard
SwitzerlandPerfect for one night stop if you are on the way to your destination. Breakfast included and restaurant. They love dogs:)
Stayed in March 2024
Reviewed: 14 December 2023
Anand
United KingdomUnfortunately the access door to the room system is not working well and we came to reception to fix couple of times as the door didn't open. In the bar the beer machine is not working as it stopped half the glass. So bit disappinment, however, the staffs were good and they offered tinned beer as a replacement
The hotel is good and great location despite bit away from the town center.
Stayed in December 2023
Reviewed: 25 November 2023
Fatemeh
SwitzerlandIt was written that there is a swimming pool in the hotel but there was none. Or there was one in neighbouring hotel and we had to pay.
Stayed in October 2023
Reviewed: 4 October 2023
Robert
United KingdomGreat stay - staff very friendly and helpful. Room comfortable. Dinner very tasty.
Stayed in October 2023
Reviewed: 14 September 2023
Richard
United KingdomRoom needs updating, looking tired
Parking Comfortable spacious room Breakfast
Stayed in September 2023
Reviewed: 1 August 2023
Ian
United KingdomNothing
Comfortable beds, great breakfast and helpful staff
Stayed in July 2023
Reviewed: 16 July 2023
David
United KingdomTook a €100 authorisation payment that they said would be reversed overnight and 5 days later I’m still waiting for it to be cancelled
Nice pool area.
Stayed in July 2023
Reviewed: 15 July 2023
Kapaj
FranceStaff of hotel,was very good 7*****. So professional, polite and very helpful.
Stayed in July 2023
Reviewed: 27 June 2023
Daniel
United KingdomReceptionist rude or with limited English vocabular. Person could use some comunicațional training especially when asking for deposit and don't know how to say what is it for. He made us stand there for another 15min and almost sounded like he was threatening us with no room if we don't give the deposit for God know what. Please teach your staff members some English.
A place to sleep after 14 hours of driving.
Stayed in June 2023
Reviewed: 18 June 2023
Henry
United Kingdomlocation. Room was spacious , bed comfortable but not luxurious. Had a balcony which was good. The main complaint was the noise from the road outside
not quite 4 stars. Checking in and out was quick and efficient. Alexi was very good In getting us the room we wanted. swimming pool was great. Breakfast was ok- nothing to rave about. 10-15 min walk into town or €8 taxi. A 50 minute hike to the lake. The Spa was at the hotel next door which was excellent. Had dinner at this hotel as well and the food and service was excellent
Stayed in June 2023
Reviewed: 7 May 2023
Wendy
FranceComfortable beds!
Stayed in May 2023
Reviewed: 28 April 2023
Estelle
FranceIt would have been really nice to have a mini fridge in the room, especially in the family room for the children's food.
It was really clean and the staff amazing! Breakfast really tasty!
Stayed in April 2023
Reviewed: 25 April 2023
Michael
SwitzerlandSpa facilities seemed under construction for renovations.
Nice location. 4 min drive from the city center. Plenty of parking spots. Good overnight stop on the route south.
Stayed in April 2023
Reviewed: 22 April 2023
Zvi
IsraelA long walk to city center and to far from the lake for a walk.
Great breakfast, very convenient and free parking, room is large enough and excellent mattress, good bathroom.
Stayed in April 2023
Reviewed: 8 April 2023
Sonja
AustriaVery small portions at dinner. Quite expensive for what they offer - pool was not available, Spa had to be paid extra.
Parking in front of the hotel. Very quiet.
Stayed in April 2023
Reviewed: 14 March 2023
Kamaljits
United Arab EmiratesHot items like omelets or scrambled eggs was missing.
Room was neat. Breakfast starts promptly at 6am. Large seating area.
Stayed in March 2023
Reviewed: 30 September 2022
Dany
United KingdomRestaurants were closed
Room was good size, bright and clean. Breakfast was buffet cantine style with a very good selection to satisfy all tastes. Staff was professional and helpful. Location is quite out of town & away from ports and lake. Onsite restaurants are closed Sunday/Monday so we had to drive for 10-15 minutes for our meals in the evening.
Stayed in September 2022
Reviewed: 28 September 2022
Bronja
United KingdomVery dog-friendly
Stayed in September 2022
Reviewed: 18 September 2022
Paul
United KingdomA bit too far to walk easily into the town
Good restaurant in nearby associated hotel. Nice breakfast. Not too far from the town. Great grounds for a walk, and a food truck if you wanted to picnic outside into the evening.
Stayed in August 2022
Reviewed: 14 September 2022
Rosy
United KingdomThere wasn’t really anything I disliked but there was just one thing that was puzzling. I asked at reception for a map of the town and they said that they didn’t have one but when I asked a different member of staff later in the day a map was given to me gladly!
I felt very comfortable here and would definitely go again. It was a convenient walk into the centre for dinner and I loved the surrounding area with the park and the open spaces.
Stayed in September 2022
Reviewed: 28 July 2022
Ale
GermanyUnf. we did not allocate time to enjoy the wellness.
We found it a nice IBIS hotel. The Mercure Bar and Restaurant just around the corner was good value for money. The staff in each the Hotel and the Restaurant were helpful and friendly. The hotel room was quit spacious and clean, the beddings comfortable. The parking outside for our motorbikes was free of charge and guarded.
Stayed in July 2022
Reviewed: 24 July 2022
Jennifer
United KingdomRather disappointed by restaurant facilities. Expected a basic cafe style restaurant on site with pizza, burgers, sandwiches etc to cover lunch times. Also no basic restaurant for evening meals. Meant having to eat out every night.
Breakfast was very comprehensive and delicious. Swimming pool and surrounds fabulous. Room very comfortable and excellent to have a balcony.
Stayed in July 2022
Reviewed: 26 June 2022
Andrew
United Kingdomthe restaurant was closed on a Sunday and I just wish it was made clear before I booked it as I was in motorbike and really need something to eat .
clean and in a nice spot , big car park
Stayed in May 2022
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