Place De La Lombarde, 73440 Val Thorens, France
#9 of 153 hotels in Val Thorens
Guests' ChoiceBased on 117 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.7
Facilities
8.8
Staff
9.1
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 7 April 2024
Lisa
United KingdomMaybe different lunch time menu choice as it was the same as the evening menu and we would prefer a lighter choice with more sandwiches/salads etc at lunchtime
Everything- location, vibe, quality of hotel and service. Perfect choice for our holiday
Stayed in April 2024
Reviewed: 15 March 2024
Martin
United KingdomRooms were way too hot at night.
Staff were absolutely fantastic, great location, great vibe, great food.
Stayed in February 2024
Reviewed: 8 March 2024
David
United KingdomNothing really
Location for ski in ski out is exceptional!
Stayed in March 2024
Reviewed: 28 February 2024
Paloma
SpainThey could offer better pillows for the bed and better service during breakfast, sometimes you had to ask them 3 times for your coffee. Also, Somehow the weekend we stayed and the following days there wasn’t any apres ski, despite the fact that the hotel posts about it on social media frequently
Great location and food
Stayed in February 2024
Reviewed: 24 February 2024
Guy
United KingdomThe lifts are too small to cope when the hotel is busy. Service in the restaurants is very slow. I got food poisoning during my stay, as did at least four other guests that I spoke to. The only common factor was that we all had the hotel buffet breakfast. The cold breakfast items are fine but the hot breakfast items left a little to be desired. Soggy hash browns and cold beans. Surely it's not asking too much in a €500 / night hotel for there to be an option to get a freshly made omelette or poached eggs? Instead you're left with a choice between communal scrambled eggs or cooking your own soft-boiled eggs in a water bath. Also, what's the point of having a bar in the boot room if it's never open?!
The location is superb and the sauna / steam room area is excellent too. The room was serviced every day and left spotless. The food in the restaurant in the evening was excellent.
Stayed in February 2024
Reviewed: 22 February 2024
David
United KingdomSingle Beds too small (only a small 3 ft single so you feel as though you are falling out), pillows very small and uncomfortable, breakfast foods and drinks luke warm, rooms too hot.
Fantastic ski in ski out Location, superb very friendly and professional staff, very high quality hotel with an excellent ambiance
Stayed in February 2024
Reviewed: 8 February 2024
Marcel
United KingdomCoffee at breakfast could have been better. But was all in all good.
Was a lively hotel, great location for slopes and comfortable, decent sized rooms. Staff were friendly and helpful.
Stayed in February 2024
Reviewed: 8 February 2024
Julia
United KingdomThe spa was a little bit disappointing. The staff were lovely until the day we checked out and wanted to leave skis in locker - just felt like they were not that accommodating
Really liked everything - the rooms the food the bar the staff etc
Stayed in February 2024
Reviewed: 31 January 2024
Harriet
United KingdomBeds are not very comfy
Amazing location, perfect for ski in ski out. Staff were also very friendly and accommodating.
Stayed in January 2024
Reviewed: 21 January 2024
Alex
RomaniaThe entrance corridor of the room was not at all lit, and it was kind of difficult to put/find your stuff in the storage space that was available exactly in the corridor.
The hotel location was excellent, and its staff very friendly. The general atmosphere in the hotel, throughout the resort, and on the slopes = modern/fresh, well though out. Absolutely no "logistical" difficulty.
Stayed in January 2024
Reviewed: 27 March 2023
Graeme
United Kingdomno pool
location/attached ski hire/staff
Stayed in March 2023
Reviewed: 26 February 2023
Lewis
United Kingdomexceptional staff service, in particular the ladies at the front desk Anne-Laure went above and beyond by booking restaurants and helped to organise a special birthday surprise for my girlfriend upon arrival at the hotel.
Stayed in February 2023
Reviewed: 21 February 2023
Abigail
United KingdomFood in all 3 restaurants was very similar, not really a problem as the hotel was well located for the town which had plenty of bars and restaurants
Excellent selection at breakfast, and on the menu on terrace, great apres ski with dj and musicians
Stayed in February 2023
Reviewed: 13 February 2023
Ido
Israelit wasn’t as clean as I expected from a pricy hotel like this one. The room was designed in a strange way with the bathroom being in a different part of the room. No spa or gym.
Amazing location, ski in ski out. Nice ski room and bar. nice breakfast
Stayed in February 2023
Reviewed: 22 January 2023
Daniel
MexicoAmazing hotel! Staff was super friendly and helpful. Breakfast was plentiful with lots of options. The ski lounge is nice and you are offered a complimentary hot drink upon your return which is a nice touch.
Stayed in December 2022
Reviewed: 9 January 2023
Rattan
United Kingdomnot enough USB / electric plugs
staff and location
Stayed in January 2023
Reviewed: 5 January 2023
Joanne
United Kingdomneeded more housekeeping staff or for them to start earlier as the rooms were often not serviced before we returned mid afternoon
location and atmosphere
Stayed in January 2023
Reviewed: 4 January 2023
Truly
United Kingdomfamily run
friends
Stayed in January 2023
Reviewed: 2 January 2023
Julia
United Kingdomfantastic hotel, great location with ski in ski out & really friendly & professional service.
Stayed in January 2023
Reviewed: 21 December 2022
Glenn
United KingdomExcellent staff and fabulous facilities, right on the slopes 😊
Stayed in December 2022
Reviewed: 1 May 2022
Gillian
United KingdomBreakfast was delicious. So much choice. Loved the ski in ski out from hotel.
Stayed in April 2022
Reviewed: 25 April 2022
Samantha
FranceNo spa
Breakfast was great
Stayed in April 2022
Reviewed: 18 April 2022
Simon
United KingdomBar staff could have been more friendly. reception staff were great.
Great location. Good quality of finishes.
Stayed in April 2022
Reviewed: 8 April 2022
Paul
United KingdomThe single beds are not very comfortable
The friendly helpful staff, the bars and restaurant. Great facilities.
Stayed in April 2022
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