4 Cours du Médoc, Chartrons, 33300 Bordeaux, France
#21 of 86 hotels in Bordeaux
Guests' ChoiceBased on 200 hotel reviews
8.6Cleanliness
9.2
Comfort
9.3
Location
8.9
Facilities
8.9
Staff
9.2
Value for money
8.7
Free WiFi
8.4
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End of dialog contentReviewed: 27 April 2024
Katrina
FranceNothing to complain about at all!
Excellent room, well laid out and equipped. It was very clean, all the staff at the hotel were extremely professional and helpful. They all spoke a little English which was helpful. The trams were just a short walk so it was a brilliant location for us.
Stayed in April 2024
Reviewed: 12 April 2024
Jennifer
AustraliaStaff were very professional. Location was fantastic.
Stayed in April 2024
Reviewed: 15 January 2024
John
FranceBeing January the restaurant was not open in the evening and the bar hours at the caméléon next door were limited. No alcohol available in the room fridges.
The staff were friendly and helpful. My family members said Friday lunch was excellent. We found the breakfast croissants a little disappointing despite the staff helping to get more. The rooms were large and comfortable. We could relax in the armchairs; we could have our family in (7 people) without feeling cramped.
Stayed in January 2024
Reviewed: 30 December 2023
Jacqueline
United KingdomNothing- it was great
The staff were great and did everything they could to make our stay as comfortable as possible. The location was very convenient for the trams. Our room was spacious & luxurious.
Stayed in December 2023
Reviewed: 11 December 2023
Jean
United KingdomBreakfast needs more cooked items - especially cooked eggs - cooking them myself in the boiler is not ideal.
Everything was very nice, the room was huge.
Stayed in September 2023
Reviewed: 29 November 2023
Rychelle
CanadaLarge size room. Shower and toilet separate which was nice. The front desk were helpful and nice
Stayed in November 2023
Reviewed: 23 November 2023
Travelling
IrelandGreat location, friendly staff
Stayed in October 2023
Reviewed: 30 October 2023
Kathleen
United StatesVery Quite. Excellent location for pre trip or one night stay prior to boarding Uniworld Cruise. You can walk to the ship.
Stayed in October 2023
Reviewed: 19 October 2023
Katie
United KingdomGood location, clean and spacious room
Stayed in August 2023
Reviewed: 16 October 2023
Kestutis76
LithuaniaAircon not worked good enough.
Good location, 10min walking to old town. Big rooms.
Stayed in September 2023
Reviewed: 13 October 2023
M
United Stateslarge room, nice size bathroom , good toiletries. Good breakfast. Great restaurant.
Stayed in September 2023
Reviewed: 12 October 2023
Fiona
United KingdomThe room wasn't made up properly despite us requesting it. There were used coffee cups left, the water, coffee pods, and sugar weren't replaced and the bins weren't emptied. We had to ask for more toilet paper as that wasn't replenished either. Breakfast was very expensive for what was on offer.
Staff were great. Location was fab. Room was big and comfortable.
Stayed in October 2023
Reviewed: 8 October 2023
Sandra
United KingdomPerfect location and the room was fantastic.
Stayed in September 2023
Reviewed: 8 October 2023
Mary
IrelandMap provided by hotel was useless for getting around.On our last night we had to ask for enough towels and toilet paper.
Great location,close to river,restaurants,tram,large room and bathroom with great shower.Staff were helpful
Stayed in October 2023
Reviewed: 29 September 2023
Yuri
CanadaNA
Everything
Stayed in September 2023
Reviewed: 27 September 2023
Modernnomad
SwitzerlandExcept for the weird check-in experience, everything was perfect.
Spacious room. Breakfast was nice with juices, breads, eggs, cheese, ham, yogurt, fruits
Stayed in September 2023
Reviewed: 19 September 2023
Federica
GermanyNothing, all perfect
The spacious room, with a wonderful bathroom (toilet separated!) and even a couch to relax; the location (explore the neighborhood, not just the waterfront: it worths it!), the friendly staff.
Stayed in September 2023
Reviewed: 16 September 2023
Margaret
United KingdomWell maintained, comfortable and clean, close to main promenade by river
Stayed in September 2023
Reviewed: 3 September 2023
Christine
United StatesFriendly helpful staff. Spacious, well maintained and clean room. Easy walk to embankment on Viking river ship.
Stayed in September 2023
Reviewed: 31 August 2023
Monty
United KingdomTraffic a bit noisy at times
Good location for visiting Bordeaux; friendly and helpful staff
Stayed in August 2023
Reviewed: 25 August 2023
Cliona
IrelandNothing.
Super location, close to the river and a couple of mins walk to the tram.
Stayed in August 2023
Reviewed: 22 August 2023
Tereza
United Arab EmiratesThere was issue with wifi upon our arrival which took some time to get fixed.
Nice little hotel, clean rooms, probably 20-25 min walk to centre of Bordeaux by the bank.
Stayed in August 2023
Reviewed: 19 August 2023
Jennifer
AustraliaNothing
A fresh and pleasant hotel. The room we had was very spacious. Bed was very comfortable, room was clean and quiet. Location was convenient, with trams very close by and access to the river walking path. Staff were pleasant and helpful.
Stayed in August 2023
Reviewed: 17 August 2023
Frank
United KingdomYour directions to the hotel are completely wrong! You took us to their banker's address!! - a full 4 miles in the wrong direction. You then failed to find a taxi to correct the error, but charged us £24 for a taxi that we cancelled because they failed to confirm or appear. It took over 30 minutes to walk there with 3 cases and local temperatures at 34 degrees. We need to resolve this ASAP to prevent others suffering the same mistake. The hotel was chosen because it is close to the Quay du Chartron. You took us to 2 wrong commercial addresses right next door to the tourist office!!
Stay used to fill the one day gap between flight from BHX and joining Garonne cruise. Great way to see Bordeaux at your own pace.
Stayed in August 2023
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