Our room didn’t have any tea/coffee making facilities. The blind in between the bathroom/bedroom didn’t work which meant we had to keep closing the curtains on the windows so no one could see into the bathroom. Plus when you turned the bathroom light on at night it woke my partner. Easy fix though just needed to be repaired!!!! Hall way to rooms had a slight musty smell and a tad tired. Breakfast so so.

Location was amazing and the staff were exceptional!!!!! A special mention needs to go to the Brazilian staff member. Villa Maia scored when they hired him. An absolutely exceptional worker.

Stayed in September 2023

Brilliant place and brilliant customer oriented staff

Stayed in July 2023

Nothing except perhaps the price, but expected this at a 5 star hotel. Because we had reservations for a city tour and then dinner at Paul Bocuse (20 minute taxi ride), we did not have a chance to dine at the hotel (one night stay only)

Location was fairly central and up on a hill that overlooked the city of Lyon and was so beautiful. Staff was very quick with showing us the rooms and facilities and explaining where to eat. The bar was chic and bartender was knowledgeable. Staff was quick to bring us anything we needed (e.g., an iron for pressing clothes).

Stayed in April 2023

I found it close to perfection!

Staff are outstanding, so helpful, efficient and friendly. Receptionists, concierge team are fantastic. They helped plan my sightseeing and organised 2 great taxis during my stay. Housekeeping was also top notch and nothing was a problem. Very helpful bringing in extra bedding etc. Lovely room service and bar team. Great relaxing bar for drinks and meals. Fabulous bedroom overlooking garden. Faultless from beginning to end.

Stayed in November 2022

Breakfast does not match the level of the hotel.

Service is good. Stuff is professional.

Stayed in November 2022

get a professional Espesso machine and get a barista course to upgrade the coffee experience more towels in the spa area and fix the drain issues

the staff was absolutely wonderful, Marion, Annie, Francois, room service, spa: the therapists are fantastic, the room is very quiet and feels comfortable

Stayed in November 2022

amazing service

Stayed in August 2022

the location is rather isolated sitting up on hill near Notre Dame cathedral. There are few restaurants nearby unless you walk down (about a 15 minute walk). To return there is either walking or use the funicular

quiet. elegant surroundings

Stayed in September 2022

could do a bit more with the bar terrace that feels empty like no life …

it was just very very nice

Stayed in July 2022

fantastic staff

Stayed in August 2022

everything

Stayed in August 2022

Google maps not great in finding the hotel - not hotel’s fault, it was fantastic experience

Loved everything about this hotel, from the contact when I first booked, the amazing customer service, fabulous room and lovely touches for our dogs. We also loved the breakfast, the cocktails, and the effort made to get us a table at the nearby rooftop restaurant. We are already planning a return visit

Stayed in July 2022

Though this was not a problem for us personally, if you have physical limitations you may want to consider a property within the old town or elsewhere. The hotel requires quite an uphill climb (either by road or stairs) to reach from the old town. Again, it was fine for us and made us feel quite virtuous after partaking of many delicious meals in Lyon but be aware that you will have to do some walking to reach it or take a lot of cabs.

The hotel is situated on a hill above the old time and has breathtaking views of Lyon. The property is modern, clean and peaceful. The spa and large pool are a welcome respite after a long day seeing the city. The hotel is tranquil and the staff very helpful and kind. We had an early taxi and when we opened our door, a member of the staff was waiting to take down our luggage and offered to make us a quick café before we left. The service was excellent.

Stayed in July 2022

Lovely breakfast in beautiful setting in the garden. Wonderful service. One of the best hotels we have stayed in.

Stayed in July 2022

Air con cannot be controlled from the room.

Luxurious accommodation with a great view across the city. Fantastic breakfast and an excellent spa.

Stayed in June 2022

Internet was intermittent

Quiet and small cosy hotel

Stayed in June 2022

A couple of minor details could have been better: - there were no towels in the swimming pool changing area - the room was not made up when we went out

Very nice hotel with friendly, helpful staff. Hotel positioned well above the town with a great view. Our room had a very nice little terrace looking onto natural gardens; was very peaceful. Room service was good and punctual. Hotel seemed new and well decorated/designed. Great pool (although a tad cold!).

Stayed in June 2022

The staff are so lovely. The rooms are extremely clean. The whole hotel has a lovely feel to it.

Stayed in June 2022

staff very friendly . room was well appointed

Stayed in May 2022

Everything was first class and the staff were excellent.

Stayed in April 2022

Room service menu was not the best, it could do with some simple options 'comfort food'. We wanted to watch a movie and get a few small snacks but there was not enough options for this. Downstairs bar service was a little slow.

Very comfortable good location. Room was very well designed. Beds are extremely comfortable. Amazing view of Lyon. A good luxury stay, I felt very comfortable there.

Stayed in March 2022

the restaurant is across the road, but it is really good.

super Facilites and fantastic staff

Stayed in March 2022

size of slippers and bathrobe. all meant for dwarfs

spa, rooms

Stayed in December 2021

amazing location and view. the staff are like no other I really recommend it

Stayed in November 2021