2 boulevard Ferdinand de Candau, 40000 Mont-de-Marsan, France
#1 of 9 hotels in Mont-de-Marsan
Guests' ChoiceBased on 41 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.2
Staff
9.4
Value for money
8.6
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 25 April 2024
Santiago
SwitzerlandWhen you feel welcome the minute you arrive and experience such a tasteful exquisite treatment you loose sense of time underpinned by an unparalleled gastronomy. A hidden gem that deserves all the recognition and success. Looking to experience something outside the classical hotspots? Place to be. Merci
Stayed in April 2024
Reviewed: 19 October 2023
Larry
United StatesLarge room, great restaurant and attentive helpful staff.
Stayed in September 2023
Reviewed: 9 September 2023
Lawrence
United KingdomEverything
Stayed in September 2023
Reviewed: 21 August 2023
Andre
FranceThe bed was not very comfortable but it was the only negative point
The staff is very gentle and you feel in a luxurious hotel. The breakfast is generous, including only local and high quality products by a very decent price
Stayed in August 2023
Reviewed: 23 June 2023
Nigel
United KingdomThe room (queen) was a little on the small side. Unlike the grand entrance hall, it looked as though the room had been refurbished on a budget and was a little tired. Mont-de-Marsan itself is OK for a stop-over, but is a tired town with little to do or see, although we did manage to find a decent restaurant nearby for a small meal.
Centrally located, good breakfast and welcoming staff. Thank you Jacob.
Stayed in June 2023
Reviewed: 6 June 2023
Ian
United Kingdomcomfortable
location was excellent
Stayed in June 2023
Reviewed: 19 May 2023
Phillip
United KingdomTown is a bit tired and limited, but as a stop over, worth the journey.
Fabulous staff and restaurant. Food is exceptional; Jacob is a real star man.
Stayed in May 2023
Reviewed: 23 January 2023
Paley
FranceDécor, food and staff
Stayed in January 2023
Reviewed: 12 October 2022
Caroline
United KingdomIt would have been nice to have an a la carte menu for dinner. The breakfast was ok, but we would have preferred a buffet style choice.
A beautiful old house exquisitely renovated , charming hosts, and the staff were really friendly. The bed was really comfortable and bathroom very good . The resident parrot was delightful!
Stayed in October 2022
Reviewed: 24 September 2022
John
United KingdomAmazing restaurant menu and excellent secure shaded parking
Stayed in September 2022
Reviewed: 23 September 2022
Layne
United Kingdombeautifully restored building with attention to detail
Stayed in September 2022
Reviewed: 26 August 2022
Vanessa
United KingdomI would preferred not to have paid for car parking as parking was pretty easy but it was secure and didn't change my stay at all.
Fantastic hotel amazing food, hosts and room would go back in a heart beat. Totally one off and loved it.
Stayed in July 2022
Reviewed: 6 August 2022
Amelia
United StatesI felt they do no have enough personnel. They do not have a regular reception: you walked into a beautiful space with hardwood covered walls, marble sculptures, beautiful painted huge window….but nobody is around…..finally someone showed up with a little apron… is he the bartender or the person in charge of doing the check in? . Same when we are trying to leave: it took more than 15 minutes fir someone to come to close our bill….also has an apron, the same person that served us breakfast! You shouldn’t “wait” to pay, all by yourself in this beautiful room with no help…..in a hurry to go somewhere else🤔🤔🤔🤔
The location, the decor, very stylish!! beautiful building outside and inside. Fantastic location!
Stayed in August 2022
Reviewed: 20 July 2022
Frederic
United Kingdomnicely renovated historical building. stylish and comfortable
Stayed in July 2022
Reviewed: 8 July 2022
Maria
United KingdomReally enjoyed our stay here . The restaurant and staff who served us were particularly good. Room was clean and tidy but lacked a seating area to make it perfect. Easy secure parking.
Stayed in June 2022
Reviewed: 20 June 2022
Christina
United Kingdompaying for car park which was empty
beautiful building loved the robes - nice touch
Stayed in June 2022
Reviewed: 14 October 2021
Daniel
Germanywifi was unreliable. made it difficult to work from hotel.
beautiful. nice location
Stayed in October 2021
Reviewed: 24 September 2021
Ruth
Irelandservice at break fast on day 2 was poor. Breakfast not great. coffee poor.
almost everything. The bedroom was fab and bathroom superb.
Stayed in September 2021
Reviewed: 1 July 2021
Chris
FranceLocation Parking Menu
Stayed in July 2021
Reviewed: 22 May 2021
Jennifer
United KingdomNothing
Everything
Stayed in May 2021
Reviewed: 23 October 2023
Marc
United StatesRoom temperature too hot
Room temperature was too hot Service not exactly matching hotels standard
Stayed in October 2023
Reviewed: 10 September 2022
Francesca
United Stateswe came to the villa for a special night+dinner (nothing else to do/see in this tiny french town) and the experience did not meet our expectations. - the room had not been fully prepped for our arrival with basic toiletries missing (for instance: no soap!) - the hotel staff lacked attention to customers and details. for instance, we had noted in our booking it was our wedding anniversary and they did not seem to remember - they encourage their private paid parking (8€/day) but there are free parking options right outside if you stay over a weekend - i would suggest you do not eat at their bistrot because the food is bad and not worth the price/hype (they also have another rest on site which we did not try). the restaurant staff also missed imp info on allergies that was duly noted in our booking. we barely ate the main dish and the staff did not even acknowledge - the town has very little to offer and hotel staff did not care to share any info on highlights. the villa itself is super pretty but no info or tour of the space was offered
the villa is indeed beautiful and the room was nice, spacious and comfy too. however, the experience we had was quite poor because of total lack of attention from both the hotel staff and then—during dinner—from the restaurant staff. i voiced my concerned upon checkout (unprompted because the staff did not even asked the usual “how was your stay”) and received an apology from the staff on duty. i also got an email from the property managers. i appreciated the apology and email but it felt too little too late—i did spend almost 400€ for just 1 night (stay + food) and was offered zero redress measures.
Stayed in September 2022
Reviewed: 24 August 2022
Beverley
United KingdomThe quality of the bedroom furniture. Not what we expect from a 4* hotel
The foyer was smart and stylish The bedroom was disappointing. Basic furniture. Everything looked like MDF, which is a shame, as the the staff were very helpful and friendly and the hotel was in a good location to walk to restaurants
Stayed in August 2022
Reviewed: 21 June 2022
Jane
United Kingdominteresting building
Stayed in June 2022
Showing 1 – 25
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