11 Malone Road, Belfast, BT9 6RT, United Kingdom
#35 of 47 hotels in Belfast
Guests' ChoiceBased on 1354 hotel reviews
7.9Cleanliness
8.7
Comfort
8.6
Location
8.7
Facilities
8.1
Staff
8.5
Value for money
8.1
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 June 2024
Marie
New ZealandRoom was a little too small for 3 people.
Delightful staff, very helpful. Good location. Continental breakfast included.
Stayed in June 2024
Reviewed: 7 June 2024
Aoife
United KingdomThe room was small. We booked a double deluxe and it was very small
The location was great as we attended a concert in botanic gardens
Stayed in June 2024
Reviewed: 6 June 2024
Nigel
United KingdomNothing
Breakfast was great, gad everything we wanted and more. Location was perfect.
Stayed in May 2024
Reviewed: 4 June 2024
June
IrelandRoom on small size,,noisey road when window opened
Across road from botanic gardens short bus ride to city center or walking distance ,room decorated nicely good size shower, staff very helpful and nice
Stayed in June 2024
Reviewed: 3 June 2024
Eve
United KingdomThe ‘delux’ room was tiny- it should be described as such. Slightly musty bathroom. Small towels. Included breakfast very very basic. I paid £178 for one night , probably due to demand as concert at the botanic gardens. This room was not value for money at this price. At a lower price I would have been happier or perhaps had we not been in the smallest room of all time.
Fantastic location for the botanic garden concert we went to. Very tastefully decorated. Boutique style.
Stayed in June 2024
Reviewed: 3 June 2024
Brendan
United KingdomAll was good
Situated close to bars cafes etc and city centre a short ride away clean and easy to access to check in
Stayed in May 2024
Reviewed: 3 June 2024
Eric
AustraliaStaff was very helpful and pleasant.
Stayed in May 2024
Reviewed: 2 June 2024
Simon
United KingdomCost was high for the type of accommodation
Location was perfect
Stayed in June 2024
Reviewed: 30 May 2024
Dp3220
United StatesFree parking is not the same as street parking. The street parking may be "free", but it is challenging to find spots, and some areas have restricted parking. We thought "free parking" meant a lot of some sort. We are also an older couple and had to hike our bags up numerous flights of stairs. Pack lightly or ask for a lower floor room.
The B&B is tastefully decorated, with modern touches. There is a continental breakfast provided. The location was really easy to find, and there is a lot within walking distance (botanical gardens, cafes and restaurants, etc.). There are outdoor tables, if the weather permits, to enjoy your morning coffee.
Stayed in May 2024
Reviewed: 30 May 2024
Linda
United StatesThere wasn’t a hot breakfast
Walkable location and near many museums and colleges
Stayed in May 2024
Reviewed: 29 May 2024
Val
United KingdomBeing on the top floor not great for a 68 and 69 year old
The room was lovely and the facilities fabulous
Stayed in May 2024
Reviewed: 29 May 2024
Susanne
AustraliaGreat location
Stayed in May 2024
Reviewed: 28 May 2024
Linda
United KingdomSmell of drains in bathroom
Comfy bed clean linin towels etc
Stayed in May 2024
Reviewed: 27 May 2024
Keith
SpainEn suite bathroom small, slippery floor from wet room type shower. Breakfast limited in space and choice.
Good location, comfortable bed. Large room.
Stayed in May 2024
Reviewed: 25 May 2024
Sharan
NetherlandsLocation is quite far from city centre. Breakfastarea is very small.
Nice room, good breakfast. Free parking.
Stayed in May 2024
Reviewed: 21 May 2024
Leon
United KingdomA bit more of a guide to local amenities would have been nice; other than this I have little else to say!
The Warren Collection has a great location very close to Queen's University Belfast. This made it easy to navigate back to and from when exploring the city, as well as having great amenities nearby. Check in was smooth and well-communicated and the room, while compact, was very nice. I only had time to grab breakfast to go, but there was a wide array of options available.
Stayed in May 2024
Reviewed: 17 May 2024
Adrian
United KingdomNothing
It was as described in the booking info
Stayed in May 2024
Reviewed: 16 May 2024
Dorothy
United KingdomOur room (no5) was very warm and didn't have a window to open. There was a door but we didn't want to leave it open while we slept. We did however have a fan on the lovely room. But obviously that's a wee bit noisy. We were only staying one night, so it was fine .
Clean, tidy and comfortable.
Stayed in May 2024
Reviewed: 14 May 2024
Samara
SpainThe boiler made noise a couple of times at night during our stay, room 1 is next to it. Breakfast was ok but not enough options: not vegetable milk option, juice was not natural, supermarket pastry and just jam, cheese and salami for the toasts. I missed some scramble or boiled eggs, sausages and soy/oat milk.
The room was big and comfortable, no key needed to be carried, just a pin code to access. Quick check in and fabulous common area downstairs, super cozy. Location is also good, 2/3 minutes from the botanic park.
Stayed in May 2024
Reviewed: 12 May 2024
Elizabeth
IrelandWould definitely like to stay again - but next time would ask for a room at the back of the house as it’s on a very noisy street Also the TV did not work
Very comfortable bed in a very convenient part of Belfast. Great value for money
Stayed in May 2024
Reviewed: 11 May 2024
Stephanie
IrelandAbsolutely not soundproof. Walls are paper-thin. We could hear everything next door where saying. Windows are not soundproof either, so traffic, road crossing beeping, sirens. Needs better sound proofing. Beds way to soft
Very nice continental breakfast, fresh and nice options. Nice area for breakfast and lobby area. Place was very clean
Stayed in May 2024
Reviewed: 10 May 2024
Sarah
IrelandThe vending machine in lobby didn’t work also rooms were extremely warm with no temperature control in room
The room was very spacious
Stayed in May 2024
Reviewed: 8 May 2024
Lisa
CanadaWe were on the very top floor with 5 flights of stairs to get up with all our luggage and the staff didn't help.
The room was clean and the bed was very comfortable. One of the staff helped us with finding our way around Belfast and he accommodated us by changing our next room to a lower floor.
Stayed in May 2024
Reviewed: 7 May 2024
Melissa
AustraliaThe bed was really uncomfortable, my husband and I had 2 dreadful nights sleep and we even went out and bought 2 pillows as we had booked 2 nights accommodation. There is limited reception staff and no one to let you in unless you receive the code to get the front door and that was within business hours. The don’t start breakfast till 8am so if you want to head off early you may miss breakfast.
Room very nice and clean. Bigger than I expected, 20 minute walk into town. Easy to find. Great pub across the road for dinner. The continental breakfast was nice.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content