Only one mirror for four ladies getting ready to go out 😂

Spacious, clean, modern.

Stayed in April 2024

Great location, very good facilities, excellent value for money.

Stayed in April 2024

Unfortunately it was advertised as sleeps 6 people with the addition of a sofa bed, but the sofa bed was a small double and the camp bed provided to compensate was too flimsy, uncomfortable.

Excellent customer service! Free parking included. Great location as well

Stayed in April 2024

location

Stayed in April 2024

Very uncomfortable sofa to sit on.

Location

Stayed in April 2024

The check in instructions not clear. Difficult to park cars - away from the locations. Not convenient if you have many luggages to carry around.

Clean and new

Stayed in April 2024

The sofa bed was not fit for purpose. Really uncomfortable and so one of our party had a sleepless night

The apartment took a bit of finding but once we did we found it spacious, modern and clean

Stayed in April 2024

The sofa bed could be updated , but it served its purpose

Initially I was a little taken back by the deposit , but on arriving it became apparent why , the place is beautiful & although slap bang in middle of the city , it is quiet & secluded & private. It was absolutely SPOTLESS & I would recommend it to any one. Although slightly warn the sofa bed was comfortable but can't fault the building , apartment or the staff.

Stayed in April 2024

The beds were very firm, we struggled to get comfortable, and there wasn't a view as it was in the centre of the building.

Ideal location and the apartment was huge and very soundproofed, could only hear the most determined seagulls in the morning.

Stayed in April 2024

Parking is located in public car parks which are 5-10 mins away. I think it should be a bit more transparent in the description. There is parking but it’s public car parks rather than by the property. We chose this venue for location and parking so were a bit surprised to find it was city centre car parks not linked to the property. Saying that the public car park was reasonably close and the company do reimburse your parking costs. So all in all not bad

Great location and really pleasant apartment.

Stayed in April 2024

Great location and close to everything, and tucked away from street noises. Lovely mid week stay.

Stayed in April 2024

We were in apartment 14. The bed was not inviting and very very noisy. I would recommend replacing this, and dressing it with some high quality pillows so it looks inviting. This was the first thing that a woman checks out when we stay somewhere and they can be fussy! The shower head needs replacing it was falling apart and leaking and the bracket always came loose so it couldnt be directed where you wanted it to be. Free parking is a 8 minute walk from a nearby multistorey which I wasnt aware of. If it was in the description I missed it.

Location perfect about a 2 minute walk from the cavern plug. Awesome pizza shop right next door called Rudy’s. The place was spotlessly clean and modern and had good temperature control on the heating. Nicely presented with good quality equipment

Stayed in March 2024

The pillows on the bed are too flat.

The apartment was very spacious and clean. The location was ideal.

Stayed in March 2024

Theres nothing that we didnt like, but if i had to nit pick; would be a lovely idea to have a blanket/throw for the sofa to keep warm and cosy whilst watching tv. Also felt like the £50 PP deposit is a little steep, I know we do get it back but would be nice to have some of that money to spend whilst exploring Liverpool!

The location was amazing!!! Right in the centre of everything. And it was very tidy and clean.

Stayed in March 2024

It was quite noisy but we did stay on a Saturday night- the Sunday night was much quieter. The sofa was uncomfortable and the apartment was missing some touches like coat hooks and mirrors in the bedrooms.

Location and spacious accommodation. Perfect for what our family needed. Kitchen very well equipped.

Stayed in March 2024

The seagulls waking me up at 4am. A bread knife would gave been useful

Location was excellent. Lots of lovely restaurants to eat out. Beautiful buildings. X

Stayed in March 2024

More tea coffee sugar facilities.

Location was excellent

Stayed in March 2024

Property felt like a student flat inside. Didn't really look like pictures. Sofa uncomfortable. Felt was overpriced

Check in and check out

Stayed in March 2024

So to the (real) niggles... first up ... already mentioned... (1) The WiFi is rubbish... in 2024 and a city this size! ... can you not offer better than this!? ... it was very frustrating and yes spoilt what otherwise was a great stay. Me! ... always find a positive... Sony Movies has some great vintage content. Nothing would play after 7 and I couldn't even "cast". I wonder if the fire alarm played a part ... (see No.2! 🙄) in conclusion there was no WiFi in the bedroom area of the apartment which made listening to music at the end of the day impossible. I had to choose to have my phone in the living area or at my bedside for time/contact. (2) The fire alarm went off and we evacuated as is the custom and fair play to the guy who responded ... he was there super quick but appeared to be frustrated as it was similar to a recent call out not being resolved... that said it would appear that alarms were sounding in other properties in the alley so it may not have been an issue at Queen's ... The positives... It wasn't raining and we know it works! ... as did the smoke vents/lift disablement functions ⭐⭐⭐⭐⭐ (Sorry it's my job!) (3) The real niggle I have is that I reported (within hours of arriving) a frozen up freezer ... so much so that the door didn't shut! Although I spoke to someone on the helpline and received an acknowledgement from my WhatsApp message, nothing happened. This was a real issue as it's obviously using energy and eventually it will defrost ... on the floor! However no ice for my gin and no ice cream was the only real downside!! (4) The noise from the Alley was excessive as the evening wore on and it was more noticeable when you can't watch TV! but to be fair it was quiet by closing time ... ish!! I think the open vent above the window was the culprit.

To the most it was ... the furnishings are clean and tidy, bed comfortable and the place was reasonably well equipped. Smart TV was a great addition however the WiFi wasn't up to running casting from phone of Netflix or Disney apps, installed TV apps stalled and even catch up buffered! Although I have the exact same tv it wouldn't play anything on the second night ... really frustrating after a busy day and just wanting to watch some telly!! Lounge/dining area nice but watching TV ... (or not!! ... single guest 🙄) isn't super comfortable ... maybe some cushions? To be fair it's probably a COVID hangover?. The heating is efficient, hot water good and on tap (sorry for the pun!) and kitchen well equipped (maybe a pair of scissors(?) for getting into awkward packaging?? and a flat spatula)? I wanted to cook rather than go out again after very busy days! Storage in the bedroom was tight as much of the wardrobe was occupied with additional bedding and towels.

Stayed in February 2024

The TV seemed a bit slow, especially when it came to looking up programs, both on Netflix, Prime and normal live TV broadcast, it took a while for the TV to recognize the input on the tv remote, even after changing batters. Another issue I found was the couch in the living room where the TV is, was very uncomfortable, how of the couch seemed destroyed / pushed in, so when you sat down it was a very big shock as you'd expect the couch to support you and not cave in with you.

I really enjoyed my stay in Liverpool, and when I visit in the future, I will be definitely booking 16th again as I enjoyed my stay, the location is perfect for both day life as well as night life, the first "cultural" shock for me was the rave party that was happening Friday but it was a fun first time experience and nothing I'd blame the company for :D

Stayed in March 2024

The lack of mirrors, no bedside light no coat hangers, maybe a television in any of the bedrooms no cleaning products only two toilet rolls lack of shelves in the bedroom

The main sitting room ,the cleanliness

Stayed in February 2024

The decor is a little austere. There are no coat hooks in the hall, no bedside lights and nowhere to hang the hand towel in the bathroom.

Fabulously located apartment which has been renovated to a high standard. The kitchen is well equipped and adjoins the living room which is light and roomy. Access to the main building is with a door code, there is a lift and the keys were left on the table of the apartment when we arrived so there were no issues with access. Efficient electric radiators throughout. Nearby parking is included in the price. Excellent communication with the host.

Stayed in February 2024

Great Location .Ideal for visiting Matthew Street - we saw a band at the Cavern & it was only a coupe of minutes walk. Well equipped apartment with everything we needed for short stay.

Stayed in January 2024

Was told incorrect apartment no so my partner could not access the apartment when needed. He had to do his business meeting on the stairs!

Good access to area and building

Stayed in February 2024