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Friendly staff & great breakfast

Stayed in May 2024

A beautiful property, centrally located. My room was small but perfectly appointed and very comfortable. The staff were excellent and the breakfast was delicious

Stayed in May 2024

Though there was WiFi listed on the hotel listing, there was no WiFi to speak of during my whole stay. Because the building is older it creaks a lot and if there is noise in neighbouring rooms, you'll hear it very well. There's also a nearby nursery so if you don't fancy being woken by the chatter or crying of excited toddlers at eight in the morning because you're a light sleeper like myself, it might be wise to bring earplugs. The hotel is not wheelchair accessible and might give people using a cane some trouble.

Staff is very friendly and the breakfast is lush, with lots of options. Breakfast is made fresh every morning using locally sourced and homemade ingredients. Some days, tea was already waiting for me at the table once I got down to the breakfast room due to the attentiveness of staff. The bedroom itself was very spacious, with a nice big television and a big plush bed that was very comfortable. On arrival, there was a piece of cake and some fruit waiting to greet me. The building is older, with older wooden floors and narrow stairwells, but that just adds to the character of it. It was really lovely!

Stayed in May 2024

We liked eveything and had no complaints.

A beautifully appointed room in a perfect city centre location, friendly and efficient staff, plus a delicious breakfast. We enjoyed a little bit of luxury for a special occasion and 38 St Giles met our expectations in full.

Stayed in April 2024

Not enough milk in the room for morning tea.

Warm welcoming environment In a central location.perfect

Stayed in April 2024

very nice staff ! delicious breakfast !

Stayed in April 2024

Amazing breakfast, and able to mix and match the options to suit personal preference. Stylish and comfortable room.

Stayed in March 2024

Small sink in the Cavell room

Fabulous breakfast, great location and immaculately clean

Stayed in April 2024

Lovely Rooms and superb breakfast. Location is perfect for a city break with an easy walk to the centre, restaurants and bars There is also a large car park at the end of the road so really easy to drop your bags off and park

Stayed in April 2024

The common entrance passage could do with a good clean, entrance shared with a plant nursery and a crèche. The bedroom and bathroom were really small, and suitable only for one (small) person. It’s the smallness of the room that makes it poorer value for money. Check in worked smoothly and the personal touch was appreciated.

Central location. Old property very nicely renovated with good quality materials and striking contemporary style whilst still respecting the age of the building. Good shower. Comfortable bed and pillows. Generous very well prepared breakfasts. Helpful staff at check in, breakfast and check out.

Stayed in April 2024

Nothing

Room was lovely, easy to get checked in when we arrived a bit late. Staff at breakfast particularly helpful and the food was great!

Stayed in April 2024

Nothing

Everything was perfect

Stayed in March 2024

We booked a small room but I wish the toilet was a bit further from the bed or maybe a better extraction system in the loo.

The property and the room was beautiful, the cooked to order breakfast was very good and the location was excellent for getting into central Norwich. We used Bethel St. carpark on justpark. 3min walk to the hotel.

Stayed in February 2024

Pillows were not good. Too flat.. I would suggest down pillows. The bed was too hard for me but that happens with most hotels etc. It was we were informed a new bed.

Location was fantastic. Breakfast was divine. Room was comfortable. Bathroom lovely and clean.

Stayed in February 2024

Fantastic location just a stone's throw away from the sights of Norwich. The bedroom was very comfortable and spacious. Our breakfast was delicious and very filling and our service from Dani was so warm and welcoming. Thank you so much!

Stayed in February 2024

Everything

Everything was spot on

Stayed in February 2024

Perfect location, beautiful rooms, so hospitable and friendly, and the breakfast was fantastic!

Stayed in February 2024

Tiny but totally adorable

Location in the city is perfect

Stayed in January 2024

Window in the bathroom above.

This was a lovely elegant property with loads of character. The breakfasts were excellent and freshly made. The only reason I didn't give it an excellent rating was that, in our room, Boudicca, the window in the bathroom didn't close properly and was difficult to reach. We happened to be there on a very windy night so there was some inevitable rattling. Otherwise the bed was very comfortable and the room spacious.

Stayed in January 2024

So central , cosy and clean , and breakfast was amazing

Stayed in January 2024

I wasn’t so keen on the breakfast. I stayed here before and remembered it being delicious and it was presented well but the toast was soggy and the sausage didn’t seem very cooked which was off putting. Such a shame as everything else was wonderful.

All the little details and touches in the rooms are just brilliant. The little mini water bottle cooler for the milk, the little brownies (delicious!) and the comfy bedding, perfect lighting.

Stayed in January 2024

Welcoming, cosy and as great location for exploring the centre of Norwich

Stayed in January 2024

We were only offered continental breakfast so check on booking if this isn’t your thing. The building is Victorian so the stairs are steep, not a problem for us but something else to consider, especially if you travel with heavy bags!

Brilliant location, fabulous room and bathroom. Nice touch to arrive to fresh cake to have with tea or coffee. We would definitely stay again.

Stayed in January 2024

Location, facilities, breakfast, everything is perfect. Welcome cake was also tasty. Good atmosphere of a room. Highly recommend to stay!

Stayed in December 2023