62 Castle Street, Liverpool, L2 7LQ, United Kingdom
#23 of 106 hotels in Liverpool
Guests' ChoiceBased on 1738 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
8.7
Staff
9.2
Value for money
8.8
Free WiFi
8.8
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End of dialog contentReviewed: 1 April 2024
Lisa
IrelandThe only negative I can think of is that there's no socket near the bed for charging. There are plenty of sockets in the room though.
I expected this hotel to be lovely, based on photos and reviews, but it exceeded my expectations. Staff are so welcoming and helpful, the room was big with a couch and comfortable bed and pillows, complimentary water, iron, hairdryer and mini bar. Nice bathroom with good shower. Location is excellent, next to Neighbourhood cocktail bar and so many bars and restaurants nearby, 2 mins walk to Matthew Street, 4 mins walk to Liverpool One. Definitely my favourite hotel in Liverpool!
Stayed in March 2024
Reviewed: 30 March 2024
Landerton
United KingdomI drew the short straw of noisy neighbours but that's not the hotels fault.
The room was so spacious and it was great to have the seating area/dressing area as well as the bed. We choose to have breakfast in our room. It came on time both days and was lovely. Reasonable price on the mini bar. Was a nice touch.
Stayed in March 2024
Reviewed: 30 March 2024
Iona
United KingdomIt needs a little touch up with some of the furniture eg paint work chipped on things but good value for money
Stayed in March 2024
Reviewed: 27 March 2024
Mark
United KingdomNothing
Great location, rooms spacious, comfortable and spotless. Mr Hill on reception extremely helpful.
Stayed in March 2024
Reviewed: 27 March 2024
Lois
United KingdomClean, spacious rooms with great decor
Stayed in March 2024
Reviewed: 27 March 2024
Amy
United Kingdomthe tap in bathroom was the wrong way round, so you’d put it to cold and it would be hot & the hot side would be cold (not sure if this is an issue in all rooms or just ours) other than that we had a fantastic stay!
Ideal location, quiet of a night. Lovely attentive staff, good room size & well stocked with teas coffees etc. minibar in room with chilled drinks and snacks great value for money, would stay here again!
Stayed in March 2024
Reviewed: 25 March 2024
Dave
United KingdomThere was a night club underneath wouldn’t have been suitable for an early night but was quiet enough after they closed early
Really friendly staff on arrival, hotel was clean and smart
Stayed in March 2024
Reviewed: 23 March 2024
Lucy
United KingdomA few things weren’t really thought through. No sockets or charging points by the bed. No toilet brush (embarrassing). Tissue box in bathroom was empty. Overhead shower was lovely but set at too low a height so a tall person wouldn’t fit under it.
Very clean, comfortable and stylish. Good location
Stayed in March 2024
Reviewed: 22 March 2024
Jane
United KingdomOnly one issue - the shower head is too low so my 6’3”husband couldn’t get under it, so it was difficult to enjoy a proper shower. I’m only 5’5” and it was just enough room to get under! Disappointing as everything else was perfect!
We had a third floor corner suite which was fabulous! Great views! Windows that open! Plus a huge fan - the building felt very warm. It was very comfortable and spotless and the desk staff were lovely.
Stayed in March 2024
Reviewed: 20 March 2024
Sophia
United KingdomThis hotel elevated our one night stay in Liverpool. The room was huge, clean, and stylish. We we're travelling for a birthday party and the experience of staying here made it so fun and memorable!
Stayed in March 2024
Reviewed: 19 March 2024
Claire
United KingdomNothing
It was like a home from home, beautiful king suite, loads of room, massive bed & lovely decor.
Stayed in March 2024
Reviewed: 18 March 2024
Clare
United KingdomNothing
Warm welcome from reception staff Smooth check in Great view Large room Comfortable sitting area Huge bed with comfortable bedding Fluffy towels and robes Hot shower Easy check out Mini bar reasonably priced for a city centre hotel
Stayed in March 2024
Reviewed: 17 March 2024
Amy
United KingdomNothing
Location was brilliant, hotel was beautiful and the staff were very friendly
Stayed in March 2024
Reviewed: 17 March 2024
Bjorn
United KingdomVery strong smell of air fresheners, especially in the corridors outside the room.
The staff was excellent and the room very cosy.
Stayed in March 2024
Reviewed: 17 March 2024
John
United KingdomThere is really nothing I have an issue with, any criticism is so minor that I think it irrelevant. Excellent hotel and they really cater to your every need. If you have an issue they will do their absolute best to fix it.
Regular visitor here, everything is top notch. Undoubtedly one of the best hotels in Liverpool. Spacious, clean, all the facilities and creature comforts you could want, top notch room service and cozy bedding.
Stayed in March 2024
Reviewed: 14 March 2024
Mark
United KingdomSpacious
Very friendly
Stayed in March 2024
Reviewed: 13 March 2024
Andrea
United KingdomRoom was too dark, not enough lighting. No long mirror in room either.
Location. Room size and decor
Stayed in March 2024
Reviewed: 13 March 2024
Zoe
United KingdomOnly problem was the room's can get a bet hot with it being an older building & it was a difficult sleep not being near to a window. But this is minor & only a personal preference. The rest was fantastic!
The hotel & staff were brilliant! Excellent location & made our stay extra special.
Stayed in March 2024
Reviewed: 13 March 2024
Kelly
United KingdomOur room was quite cold and we couldn’t seem to change the temperature
Great location. Beautifully decorated. The deluxe suite was really spacious with a large comfortable bed and modern bathroom. Staff on reception staff were really friendly and helpful.
Stayed in March 2024
Reviewed: 12 March 2024
Donna
United KingdomVery large clean comfortable room, staff where very polite and helpfull
Stayed in February 2024
Reviewed: 11 March 2024
Daniel
United KingdomBreakfast not worth the money to be honest. We were disappointed.
Great size rooms! Location is fantastic! Staff were all lovely.
Stayed in March 2024
Reviewed: 9 March 2024
Natalie
United Kingdomnothing
What a lovely hotel! Amazing value for money. Will definitely stay there again. Highly recommend.
Stayed in March 2024
Reviewed: 7 March 2024
Lucy
United KingdomN/A- all perfect
Amazing value the room was beautiful and huge !! Comfortable bed and great facilities. Beautiful hotel in a prime location within walking distance of the centre
Stayed in March 2024
Reviewed: 7 March 2024
Maria
United KingdomNothing to dislike!
We were really impressed with this hotel. Booked it last minute and couldn’t believe the value for money. It’s in a great location and the room was so big and spacious. Very comfortable bed with good quality linens. The decor was quirky and interesting. The room was also very quiet. Great shower and everything was clean and beautifully presented. Very friendly and welcoming guy on check in. They also provided us with a voucher for a nearby car park which brought the price for 24 hours down from £ 24 pounds to £9! Many thanks for a lovely stay.
Stayed in March 2024
Reviewed: 6 March 2024
Collette
United KingdomNo cooked breakfast available, but was close to eateries
Staff were friendly , helpful and polite. Lovely room and facilities. Thank you for a great stay
Stayed in March 2024
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