High Street, Kenilworth, CV8 1LZ, United Kingdom
#11 of 19 hotels in Kenilworth
Guests' ChoiceBased on 1743 hotel reviews
8.1Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.1
Staff
9.0
Value for money
8.5
Free WiFi
7.2
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End of dialog contentReviewed: 13 May 2024
Martin
United KingdomBreakfast choices could have been a little better, Apple and Orange juices had run out but not replaced whilst i was eating breakfast.
Room was fine, bathroom was fine, breakfast was fine, all in all it was fine.
Stayed in May 2024
Reviewed: 12 May 2024
Tamás
SwitzerlandMy room (number 12) didn't have a real window, only a very small one high up next to the ceiling, in contrast with the photos of the room on booking.com that do show a full size window and plenty of space. While it did let in some natural light, it wasn't much. The room description also mentions that the size of the room would be 15 m2 whereas mine clearly was a very small room, less than 10 m2. Update your photos and descriptions! The shower was very small and the water temperature was difficult to adjust.
The breakfast was very good, the chef goes an extra mile satisfying your request. The location is good, there's a bus stop 5 minutes away on foot and the town is lovely.
Stayed in April 2024
Reviewed: 12 May 2024
Joanna
United KingdomThose rooms are so hot! Honestly felt like I was melting and with my health condition I'm not great in heat. Even with the window open and the fan on. A fellow guest told me she had air con in her room, so I'll be asking for that one next time!
I really like the location of it and the price
Stayed in May 2024
Reviewed: 12 May 2024
Euan
United Kingdomnothing
Staff were very friendly. Facilities were clean and comfortable.
Stayed in May 2024
Reviewed: 9 May 2024
Claire
United KingdomHad difficulty with WiFi signal but didn’t bother us too much. Receptacle for toothbrushes would be a nice addition otherwise had all we needed, thank you
Location was great, room comfy, plenty of parking and super staff.
Stayed in May 2024
Reviewed: 8 May 2024
Toni
United KingdomFriendly staff, good facilities and excellent location.
Stayed in May 2024
Reviewed: 8 May 2024
Joyce
United KingdomRooms a very dull beige. Only complaint I have is, I asked in advance if Soya milk would be available, and they advised it wouldn’t be an issue as they offer soya milk, unfortunately they didn’t have any for the duration of our stay,
Great location,friendly staff,room comfortable, food good: offered some vegetarian and vegan options
Stayed in May 2024
Reviewed: 4 May 2024
Michael
United KingdomBathroom had no window. Breakfast not ready on time for prompt start to day. Bar is a bit sterile
Great location Good value Friendly staff
Stayed in May 2024
Reviewed: 4 May 2024
John
United KingdomOnly one real ale on draught. I had difficulty in getting the room key to unlock the door.
Location was good with free parking. Breakfast was very good with large portions.
Stayed in May 2024
Reviewed: 4 May 2024
Guernsey001
United KingdomNothing it was all good
Lovely staff, comfortable room
Stayed in May 2024
Reviewed: 30 April 2024
Kirsty
New ZealandContinental breakfast was limited, some items advertised were not available and there was no alternative offered. So I basically had toast.
The history of the building, the staff and very comfortable.
Stayed in April 2024
Reviewed: 26 April 2024
Wendy
United KingdomNo Cask Ale, when it became available it was cloudy
Breakfast included, parking available, location, the staff were brilliant, particularly Dylan who was polite, friendly and helpful, also the lady on reception. Name badges for staff would be really helpful. Our stay was good value for money.
Stayed in April 2024
Reviewed: 25 April 2024
Andrew
United KingdomIt wasn’t as plush as we thought it would be . We struggled to get parking as it is also a restaurant and spaces were taken up by customers of restaurant only.
We thought it was a boutique hotel and that we had got a bargain deal. Staff were very friendly but it did seem short staffed too.
Stayed in April 2024
Reviewed: 21 April 2024
Graham
United KingdomBreakfast service poor, and food quality not good
Room spacious clean and comfortable
Stayed in April 2024
Reviewed: 16 April 2024
Tom
United KingdomThe room didn’t look like it was thoroughly prepared. No Towel, (lucky i had my own) Tea tray (looked used and not replenished)
Really nice property
Stayed in April 2024
Reviewed: 16 April 2024
Judi
United KingdomDamp smell in corridors
Welcome. Food Comfortable beds.
Stayed in April 2024
Reviewed: 16 April 2024
David
United KingdomCar parking out back is limited, and especially bad if residents park selfishly. Parking is possible on the street at the front but be careful of arrival and departure times.
Room was very clean and cosy with a nice big TV. Bed was comfy, breakfast had a good selection. Bar had a pleasant atmosphere and good beer.
Stayed in April 2024
Reviewed: 14 April 2024
Gillian
United KingdomThe staff were friendly and very helpful, the room was spotless and spacious. coldn't have asked for any thing more
Stayed in April 2024
Reviewed: 13 April 2024
Brian
United KingdomGreat value and super location for so many eating and drinking options. Short walk to the park and the castle and grounds.
Stayed in April 2024
Reviewed: 12 April 2024
Rosalind
United KingdomRoom was very small, it was too hot and airless. We had bed with breakfast included with booking.com but on arrival had to pay extra for breakfast 🙄
A lovely building and a brilliant breakfast 😀
Stayed in April 2024
Reviewed: 11 April 2024
Stuart
United KingdomTaps - only warm water coming out of cold tap for a good while!
Price was great and very clean. Staff very friendly.
Stayed in April 2024
Reviewed: 11 April 2024
Susiespur
United KingdomThis is my third stay in a year as my son lives locally and my work Head Office is 35 mins away. We love Kenilworth and the Abbey Field. This time the restaurant was not as good as before. 'Crouton' in son's dish was inedible. Waitress tried to justify this which made the matter worse. We don't believe this was her fault but it's possible what she had been told to say by Chef perhaps.
Excellent room, service, very clean, comfortable. Lovely vibe. Reception and bar staff exceptional
Stayed in April 2024
Reviewed: 11 April 2024
Dr
United KingdomOur ground floor room (room 1) was adjacent to a corridor where we were awoken by staff banging doors early in the morning and we were treated to a builder's mobile phone conversation through the thin wall. Also, on our second night, in the bar (around 10.00 pm) a group of loud drunken men (friends of the barman, it appeared) shouting and swearing (apparently also waiting for a takeaway they had ordered — is that allowed?) oblivious to anyone else's presence. Obviously, we left — no quiet corner was available to avoid them. It was a very unpleasant experience, not least because the barman was apparently unconcerned. It wasn't obvious how to change the temperature in the room (mind you, we could have asked).
The bed and pillows were comfy, bar/restaurant/lounge areas were satisfactory (though we did not eat there). Good to have an onsite car park, though it's quite narrow and the spaces are limited (we had no problem finding a space each night, but only just).
Stayed in April 2024
Reviewed: 9 April 2024
Sue
United KingdomROOM WAS COMFORTABLE IN AN HISTORIC BUILDING
Stayed in April 2024
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