Stronger fans could help especially on summer. Get rid of the tower fans and replace with proper fans 😊

Decent accommodation in London. Easily accessible and right in front of bus stop and shopping centre. Although it is very basic, you can’t beat it’s price and the friendly staff.

Stayed in June 2023

Cleaning and comfort in mattresses

Nearby restaurants and a mall

Stayed in June 2023

Paper thin walls, no windows rooms.

Easy check in, very nice position, nice bathroom

Stayed in June 2023

Very friendly and helpful staff.

Stayed in June 2023

No lifts. No Aircon.

Location to: The Underground Good local pubs Reasonable ease to connect to Paddington, Connect to City line,

Stayed in June 2023

Room insolation - noise from next-door neighbours

Clean room, access to open air area with garden furniture, friendly and helpful staff

Stayed in June 2023

First off its close to London and pretty easy to get anywhere! Yes the rooms are very small and there is No parking, but it is good for where it is!

Across the street from a massive shopping mall, bus stops right outside the door, Staff are friendly, Hot water was hot, Cold was cold, beds were comfortable.

Stayed in June 2023

There were hairs of varying length on the beds before we even got in them. There was a flickering light above one bed that obviously wasn't kept on. Honestly I think the room would benefit from having one bed instead of two, make the one a double and in place of the 2nd bed, have a couple of chairs and table.

Seamless experience getting in and out of the room. The beds were solid quality in terms of sleep; the bathroom was decent which is usually the make or break for me.

Stayed in May 2023

Bed was very uncomfortable

Location

Stayed in May 2023

location is very good

Stayed in April 2023

Cleanliness appeared okay until I took a shower and closed the shower door! Also the window in the bathroom was a bit off-putting. The pillows were like two paving slabs in pillow cases, not good.

Location. The room was pretty good, small but that’s okay. Cleanliness was okay but….

Stayed in April 2023

Very difficult to call the place, we were going to arrive a few minutes late for check in so we called to advise them but were unable to get through to the specific hotel, the automated system made it more difficult and when we did get connected eventually the phone just rang out. When we arrived the doors were closed and we couldn't get in. Thankfully upon calling again the night porter picked up and we got in but we thought we were stranded at first! Room quite small but clean and comfortable enough.

Right next to Westfield for parking, 4 mins walk to the tube station.

Stayed in February 2023

Great location.

Stayed in April 2023

The room was a bit cold, the heating was ok but not great.

Location was very good, near shops and transport. The room was tidy and clean. Also, the hotel staff was very responsive when I asked them for a receipt later: I had to leave before collecting it, and it is good to have a responsive hotel even after you left the place.

Stayed in March 2023

One end of the beds were on wheels which meant they moved quite a bit, bedroom door did not lock securely so we had to put a chair behind to feel comfortable sleeping, very small bathroom,

Convenient location, near 3 tube stations, close to BBC television studios, lovely welcome from staff member who checked us in

Stayed in March 2023

Rooms are quite small and it could be noisy as it is not super well isolated

Location and staff are great

Stayed in January 2023

Too many stairs no fridge

Reception was warm

Stayed in March 2023

Slightly tired decor

Clean friendly good location

Stayed in March 2023

toilet stink seat broken and cause up in top I got up out bead hit my head on ceiling it low. i am diabetic I cannot pick infection up yes bed made up nice but toilet second time I come drain stink it need airfresher there .heating was not working I was so cold turn raditor still not hot .I had get up put my coat on to get back in bed. three I stay I hardly sleep .I spoke boss first time about how has sleep in hale dirty toilet drain still he fox gave discount I never no discount .main thing fix the stuff i will contact environmental or inspector cqc.dont to do that .I am not spitefully keep business thing need dealt with

I love place near my activities conference for work know lot hotels in shepherds here lighted across road from.westfield and train .but twice stay no spoon make tea toilet stinking the drain this on in Feb. I gone sence the room all way 16 at very top if know won't come as no lift.then this toilet seat not position needs fixing this one drain stink all though door shut ceiling so low hit head twice no water in room unless yu catch water from toilet to fill kettle to make tea .at least should drinking water in room .health and safety. I am diabetic .I spoke manager about how stink room was cause toilet .went in to this one toilet should have airfresher or something make bathroom.fresh as yu come in door shut room stinks had sleep like this this second room I stay here often i have change venue if no change don't make money u can cut corner.tea bags should put in container not just on tray anybody touch u come along have touch open up like that.there cupboard door of just lean up as move table door fell of bunch old rubbish in there it not inviting place need upgrading u come to.place smell should inviting .I want comfort not to finding fault work hard my money as nurse I will like recommended others so far standard need uplift a bit.

Stayed in March 2023

bit of a hike to the stick room, I’m 67

clean and friendly

Stayed in March 2023

everything was good

yes very clean and tidy

Stayed in February 2023

was a lot of noise from other rooms but other than that hotel was great

room was good along with facilities good price

Stayed in February 2023

Friendly staff, basic but clean and good location.

Stayed in February 2023

The room could be a little cleaner, uncomfortable bedding

Location of hotel, staff, free coffee, milk, and tea + kettle

Stayed in February 2023

Bed was a bit hard, room was nice though

Location, good staff, clean 👍👍

Stayed in February 2023