Stirling Road, Dumbarton, G82 2PJ, United Kingdom
#3 of 9 hotels in Dumbarton
Guests' ChoiceBased on 820 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.4
Staff
9.5
Value for money
8.8
Free WiFi
8.3
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End of dialog contentReviewed: 4 May 2024
William
United KingdomAll good
Location, cleanliness, friendly staff, good food
Stayed in May 2024
Reviewed: 4 May 2024
Moty
IsraelBreakfast without wegtables
Nice and clean.
Stayed in April 2024
Reviewed: 1 May 2024
Risley
United KingdomNothing.
Clean and great value for money. Beds comfortable and family room was very spacious.
Stayed in April 2024
Reviewed: 28 April 2024
Alison
United KingdomThe cleanliness of the room and the friendliness of the staff.
Stayed in April 2024
Reviewed: 28 April 2024
Gordon
United KingdomNothing
The staff could not have been nicer and nothing was a problem.
Stayed in April 2024
Reviewed: 25 April 2024
Steve
United KingdomNothing at all.
Staff were really friendly and helpful. Informed us about things local in the area. The rooms were incredibly clean which is a plus as when you go to chains they're rarely as clean as you'd hope. So this trumps chain hotels hands down. Dinner was excellent, there were 6 of us in 3 rooms and all had a brilliant meal and stay.
Stayed in April 2024
Reviewed: 23 April 2024
Janice
United KingdomThere wasnt anything that we didn't like
Everyone was pleasant and helpful from first arriving until we left. Our room was clean and comfirtable
Stayed in April 2024
Reviewed: 16 April 2024
Luke
United KingdomThe room we stayed in did have some stains on the bedding throw and the light on the bathroom has a lot of dead spiders etc in it. This didn't affect our stay as we just moved the throw and the light is a light... But if this was sorted I honestly couldn't fault a thing. Overall amazing!!
The staff were extremely professional, very friendly and overall made the stay amazing! The food was lovely and fairly priced and the location was great for where we were going. Absolutely would stay again! Excellent establishment! Thank you for being so great!!
Stayed in April 2024
Reviewed: 15 April 2024
Brendan
United KingdomNothing
Stayed 2 nights, staff were exceptionally nice and welcoming . The room was clean and comfortable and the breakfast was excellent. Fantastic location , would highly recommend .
Stayed in April 2024
Reviewed: 15 April 2024
Carolyn
United KingdomJust a small thing noticed that the bathroom was missing a shelf ,struggled where to put toiletries. The chair at the desk needs cleaned, upgraded.
Staff were so professional and very helpful and friendly, the restaurant menu was exceptional good value with an excellent choice, absolutely delicious produce.
Stayed in April 2024
Reviewed: 14 April 2024
Fiona
United KingdomNothing comes to mind.
Staff were excellent and very friendly and efficient. Room was well kept and comfortable and the bathroom very modern and fresh
Stayed in April 2024
Reviewed: 9 April 2024
Linzi
United KingdomThe spoons and cups were dirty in our room, but apart from that everything else was fine.
We will definitely be back, staff were friendly and nothing was a problem. Bed and toilet were clean and fresh
Stayed in April 2024
Reviewed: 8 April 2024
Stephen
United KingdomRooms and decor could do with a freshen up as they’re starting to look a bit tired.
Friendly staff, good restaurant and bar.
Stayed in April 2024
Reviewed: 7 April 2024
Helen
United KingdomConvenient, comfortable, lovely food.
Stayed in April 2024
Reviewed: 5 April 2024
Angela
United KingdomA proper bedside light is really needed, not just a switch for the main room lights. No light over the mirror either.
Quiet - yes, there is traffic noise but only if you open the window & then it's a constant hum NOT city traffic noise (no sirens/delivery vans/bin lorries) so perfectly OK for us . Very comfortable room, good bathroom, very good shower. Lovely friendly helpful staff. Nearby buses into/from town. 15mins walk from D. East rail station.
Stayed in April 2024
Reviewed: 5 April 2024
Carolyn
United KingdomExcellent location for weary travellers. Friendly and welcoming staff. Excellent hot meal delivered to our room.
Stayed in April 2024
Reviewed: 4 April 2024
William
United KingdomDespite signage on the approaches to the hotel, it was difficult to locate. The main vehicular entrance is from a duel-carriageway, so you need to be heading in the correct direction or you will overshoot the hotel and face a lengthy additional drive.
We had a large suite (composed of two adjoining rooms) which was well-appointed and very comfortable. The staff were all very friendly and the communal areas were inviting.
Stayed in March 2024
Reviewed: 3 April 2024
Uni-arb
United KingdomThe radiators in the bathrooms are not warm at all.
Stayed in April 2024
Reviewed: 2 April 2024
Shirley
United KingdomCold shower
Convenient. Family room. Nice breakfast.
Stayed in March 2024
Reviewed: 30 March 2024
Isabella
United KingdomI feel it would be unfair to mention silly wee things that were not 100% for us, but would be for someone else.
A varied menu, I'm sure there would be something for everyone , massive portions. My husband, particularly like the haggis. All staff are lovely and nothing is a bother. The bar is also reasonably priced, which is good because we spend a lot of time there with our friends who live locally to the hotel.
Stayed in March 2024
Reviewed: 29 March 2024
Nicola
United KingdomThe food was excellent in the restaurant
Stayed in March 2024
Reviewed: 26 March 2024
Anthea
United KingdomBeds not massively comfortable but bearable. No shelf in bathroom to put toiletries etc.
Fabulous food and friendly staff.
Stayed in March 2024
Reviewed: 25 March 2024
Pukkiesmum
United KingdomTired looking furniture in room, bathroom needs updating
Friendly staff, great food
Stayed in March 2024
Reviewed: 20 March 2024
Alan
United KingdomThe 'bar-meal eating area' could have a few non-dining seats, because every one in there is for eating only so to sit and enjoy just a drink means having to sit in the actual bar where there are TV,s and rather 'loud' and quite pleasant chat (unnecessary swearing) going on from non-resident locals and visitors. I understand that the locals need to be catered for, but that part could easily be partitioned off. If it was my hotel, I'd do that! Oh, one other thing. Not good to see guests, lots of them, 'in pyjamas' at breakfast! It just isn't, shouldn't be, done!
Very noticeably friendly and helpful staff from the beginning. The restaurant is lovely and the food is excellent! Very competitively priced too. Clean, with courteous staff, couldn't fault it. The rooms are clean, comfortable, quite a good size, and quiet. We will definitely be visiting again!
Stayed in March 2024
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