We booked this apartment as we needed parking. The photos and answers to questions suggested that the apartment came with a secure free parking space in the apartment complex. This is not the case. When the instructions arrived, it said a parking permit would be provided so that we could park on the road outside. As we had booked a non-refundable stay we just had to go with this although not ideal. My husband had to stay with the car while I went to the apartment to get the permit. Unfortunately when I got in, there was no permit on the table as had been promised. I phoned the owner who said the cleaning lady had forgotten to leave it but would bring it between 6 and 7pm and that we should pay for a parking meter further away in the meantime. This wasn't any help for us as we had to go out before 6pm and we wouldn't be able to move the car when we got back so we had to pay for a 24hr parking space. The only place we could find was in a dodgy looking car park with broken windscreen glass so we were worried about our car all night (luckily it was fine) and it was a 10 minute walk away. So although the apartment was good, the parking situation caused a lot of unnecessary stress. I would also suggest a bigger bed with a bigger duvet would be more comfortable as the bedroom is large enough for a bigger bed.

The apartment was clean and had everything we needed. It was good value for money.

Stayed in April 2024

Unable to get the TV to work

Modern and comfortable

Stayed in February 2024

Would be useful to have some USB plugs and more than one key fob. The walls are not very soundproof.

Clean, easy to find. Great, cooperative staff. Good facilities. Key pick up was very easy, close by and convenient

Stayed in January 2024

Problems getting the tv on. Disappointed there was no proper remote, which apparently had been pinched previously, but we were not made aware of. Pillows could have been softer.

Excellent close location, secure car parking.

Stayed in November 2023

The floor could be cleaner. Also, the TV remote (if you want to use it) is probably able to speak with you if you wait some more weeks.. we washed hands afterwards.. Check-in was quite an adventure. She sent me some informations what was ok. But not where to get the key (as a non-UK dude, i have no idea what Cost Cutter is, sorry), after I ask for the "process" she send me the Infos, but no code which is needed to get the keys etc. In a nutshell, not the end of the world, it was manageable but not comfortable.

Big for an apartment in the UK, especially for that price. So you have a lot of space for your stuff. It seems like a safe place. at least we felt safe the whole time. In general, it was clean (bath, bedroom etc.) Very good starting point to go into the city. Bold taxi approx 5-9pound. A bus station is also nearby. 2 charming pubs are down the street (try it!).

Stayed in September 2023

Picking up the key fob for the apartment at a local Costcutter . A 'new' staff member said we didn't have the correct code to collect the key which meant a bit of waiting about but again staff from the accommodation rang him an sorted it out

Lovely modern apartment. Very clean an comfortable mod cons loads of tea/coffee/hot chocolate all provided. Very secure entry via a key fob. Lots of free parking. Staff were very apologetic when our boiling needed resetting an we had no hot water this was fixed a few hours later

Stayed in August 2023

Wasn’t ready when we arrived. Awkward to gain access and find location for parking.

Location, easy reach of the pride area. Good facilities.

Stayed in May 2023

The bed was slightly uncomfortable and small.

Great communication with host and very facilitating to requests.

Stayed in July 2023

The iron was not good and was not the best when ironing shirts as it was a travel iron

Clean, good location and good price

Stayed in July 2023

Nothing of note.

Good location - 10 minute walk to Bullring. Good table and chairs for working at. Spacious bedroom

Stayed in June 2023

Can't fault the place

Comfortable,homey, lovely apartment very close to city centre

Stayed in May 2023

very nice place to stay, clean and has everything to make your stay comfortable. 15 min walk to city centre. check in/out easy, host communication is excellent.

Stayed in March 2023

clean. very central. felt very safe and secure

Stayed in February 2023

Living room chair needs to be changed. you can tell it’s been through it. Fridge had an off smell

really liked the massage chair in the bedroom. After a long night out on both Friday and Saturday it was perfect. also it is very close to the city centre.

Stayed in January 2023

lack of information on how to turn on heating and abandoned building opposite the window.

centrally located

Stayed in December 2022

fab apartment. modern, clean, walking distance to the centre. perfect base for our shopping weekend.

Stayed in December 2022

The views of the derelict building opposite.

The flat was located very close to all of the shops etc.

Stayed in December 2022

Too many hoops to get into the apartment. A bit tedious to collect the gate keys. The vendor made me wait for a long time as he was trying to connect with someone in the office... It would be easier to manage this at the apartment site. Also view from the windows show a derelict industrial site, not welcoming.

Clean, comfortable, good basic facilities for a small family. Massage chair was a bonus. it's a secure feeling inside the apartment

Stayed in October 2022

great location, big clean rooms, good price

Stayed in October 2022

Sofa bed didn’t have a fitted bottom sheet.

Good location, bright & clean.

Stayed in October 2022

We visited during August and the apartment was swealtering, made it difficult to sleep and be comfortable. Just sitting eating breakfast we'd be sweating!

Great location and had everything you needed.

Stayed in August 2022

Nothing within the apartment, some of the other residents had some questionable habits.

clean, comfortable and located close to city centre.

Stayed in September 2022

Couch was a bit uncomfortable.

Very friendly staff. Great apartment. Comfortable bed. Good location.

Stayed in August 2022

There were no shops nearby to buy food

Big and clean as per the advert

Stayed in August 2022