Our room was very small.

I liked the artwork and the decor of the inn. It was very convenient to have a lounge for an early breakfast or evening dinner/drink. The staff was very friendly. The bathroom was great with a heated towel holder and rainfall shower. I also loved the natural lotions and soaps that were free. The room was quiet and the bed was very comfortable.

Stayed in April 2024

Nothing

Everything! I can’t think of anything I would change or improve on. The small touches made it exceptional.

Stayed in May 2024

No microwave. couldn't dim lights.

Wonderfully quaint with great beds and fluffy towels. kitchen good lots of tea milk and coffee bathroom great, wash and shower gel etc. Bath and shower. Nice and warm and a wood burner.

Stayed in April 2024

large room, design, comfy bed, friendly staff, great location, restaurant

Stayed in March 2024

I have spent many times at this property, mainly in the bar & restaurant, and I have always found the staff helpful and great. It's great place to chill and relax, and close to everything I need .

Stayed in March 2024

Chris, the manger was fantastic!

Stayed in December 2023

Our room was ground floor and smelt a bit damp though decor was stunning and lots of beautiful features. We ate in at the restaurant but we were both disappointed with the meal we received. Price did not reflect the food for both portion or presentation. It seemed that vegan options were vastly different as a result and seemed little care was given when comparing to meat or fish options presented.

We love artist in residence hotels and have stayed at most of them now. Wonderful locations and the Penzance one was particularly well located in the nicest part of the town with lovely artisan shops, coffee houses and bars. Lovely staff and lovely decor.

Stayed in November 2023

Some of the dishes were still dirty

loved the apartment, was perfect for our stay

Stayed in September 2023

A really lovely room that made the most of its space, the vibe was stylish yet relaxed with three beautiful windows. I had dinner and a cocktail in the garden and breakfast the next morning, all delicious. The location on Chapel Street is perfect, it's the prettiest street in town, and a stone's throw from the seafront. Front desk was incredibly helpful when I made a date mixup on my initial booking. Also super-close to the Abbey Slip natural swimming pool for a wonderful dip.

Stayed in September 2023

Small cozy space, lots of rooms for eating and relaxing.

Stayed in October 2023

We were unfortunate to have stayed during their wifi is down, our room is on the 3rd floor and wifi wasn’t working unless you are at the ground floor. The staff at breakfast wasn’t so friendly and unattentive and the food took quite sometime to arrive, there were only 3-4 tables at that time

The cozy room and design, the shower is very nice with Bramley toiletry products. The dinner we had at the restaurant is quite nice

Stayed in September 2023

Great location in heart of old Penzance Quiet but near to everything including port

Stayed in September 2023

Breakfast was amazing!

Stayed in August 2023

The day curtains were filthy, and shud be cleaned/changed. Noise from the traffic since our room was facing the road.

Quaint, Quirky and friendly and helpful staff. Restaurant was excellent. Compliments to the chef.

Stayed in September 2023

That I didn't book for more nights!

Everything! The hotel is simply amazing, warm friendly staff, the room is beautifully and individually decorated, air con bathrobes ,slippers and a super ammentiy kit, such a comforting place. The bar is gorgeous they even had the log fire going which was such a treat on a slightly chilly evening. Great food and local beers so happy to have found this haven.

Stayed in September 2023

Nothing.

Beautiful room. We loved it. Nice location too.

Stayed in June 2023

very central room lovely staff friendly

Stayed in September 2023

impressed with the room, decor, atmosphere and food

Stayed in September 2023

If you are travelling as a family maybe opt for one of the suites with a living room as the lounge area is busy all day long so not much room to relax there.

The staff are extremely friendly, the food is delicious and the rooms are super comfortable with the fluffiest pillows.. The hotel is located on chapel street with the best local restaurants, shops and galleries.

Stayed in August 2023

I booked two rooms for my sister's birthday. Selflessly, I offered her the 'better' room, but I definitely lucked out with the Mini Look-Out. It was like stumbling on the perfect secret hideaway. The copper tub was a highlight, also the radios and Bramley toiletries. Dinner was delicious too.

Stayed in August 2023

My food bill (total) was included in my invoice - without a breakdown of the food bill (lovely food - expensive). I asked several times for a breakdown of the bill to check it matched my order, sadly I couldn’t get a copy. Shame as it really is a lovely place.

Absolutely lovely hotel - fantastic location. We stayed their prior to an early morning trip to the Scilly Isles.

Stayed in August 2023

Tidy and aesthetic

Stayed in August 2023

Difficult parking and access

Great a bit small but it has all that you need.

Stayed in July 2023

The tea bags in the room were very bitter

Fabulous location in the centre of town. Very comfortable room and friendly staff. Really good breakfast

Stayed in August 2023