Chesterton Road, Cambridge, CB4 3AN, United Kingdom
#32 of 36 hotels in Cambridge
Guests' ChoiceBased on 2060 hotel reviews
7.1Cleanliness
7.8
Comfort
7.7
Location
9.1
Facilities
7.1
Staff
7.9
Value for money
7.0
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Rajika
AustraliaThe location is good, close to where the punting tours take off. The room is cosy, which was good in the chilly weather.
Stayed in April 2024
Reviewed: 28 April 2024
Du
United KingdomThe bar does not open until 18.00 and so to get a coffee or an afternoon drink you need to go elsewhere. This was a shame as we would have liked to enjoy the hotel itself more on our return from the city before getting ready to go out for the evening. I appreciate there may not be the demand for this. We, instead, nipped across the way to buy hot drinks from the park and brought back to enjoy in the bar area. Not being able to buy water in the hotel was also a problem for us.
This is a friendly hotel with a good location to the centre of Cambridge. The bed was very comfortable and the cooked breakfast tasty. This is a wonderful Victorian building. We would have loved to know more about its history.
Stayed in April 2024
Reviewed: 27 April 2024
Paul
United KingdomThe hotel was dated
Central
Stayed in April 2024
Reviewed: 27 April 2024
Toby
United KingdomCold. Not great facilities (loo and shower, tv on a weird wall)
It was ok
Stayed in April 2024
Reviewed: 25 April 2024
Richard
Hong KongRather tired plumbing.
I particularly enjoyed the good quality ham and cheeses of the ‘Continental’ breakfast. The location is also wonderful, overlooking the Cam, next to Jesus Green and 10 minutes from the city centre
Stayed in April 2024
Reviewed: 25 April 2024
Allan
United KingdomSmall room adjacent to outside noisy compressors that fortunately stopped in the evening - restarted 06.45. Evening meal very average with overpriced wine. Many steps potentially causing mobility issues. Found hotel difficult to find with overgrown trees masking signage, car parking obscure.
Staff very pleasant - reception coping well under pressure with customers and telephone. Continental breakfast was good.
Stayed in April 2024
Reviewed: 23 April 2024
Gill
United KingdomA bit more organisation of the tables, we ended up sitting at a large table that had other peoples dirty lates etc, because it hadn't been cleared and there was nowhere else to sit.
Breakfast was fine, although the tea from the flask was stewed and unpleasant. Why not hot water and a selection of tea bags.
Stayed in April 2024
Reviewed: 21 April 2024
Katharine
United KingdomThe shower knob fell off when I turned the shower on, and I had to reach through the cold water spray to pick it up and adjust the shower.
It was a convenient location.
Stayed in April 2024
Reviewed: 19 April 2024
Eugenie
NetherlandsI stayed in a room next to the ventilator of the kitchen I believe and didn't get notice that there was maintenance going on. There was noise and I also smelled food. Breakfast Staff were great and very helpfull. Staff at the welcome desk weren't as helpful as I expected. Particularly as one of the staff members had no knowledge of the local bus routes. I was given incorrect info.
The property was okay. The location is great, opposite of a park and punters! The room was clean. The shower was excellent Continental Breakfast included
Stayed in April 2024
Reviewed: 17 April 2024
Chris
United KingdomThe price was good because it was the "last minute booking room"; the central heating ducts were just outside the window, and it was rather noisy!
The location just across the road from the river and Jesus Green was fantastic. The continental breakfast was excellent, and the staff attentive. The room had everything I needed, and the price was good.
Stayed in April 2024
Reviewed: 15 April 2024
Ian
United KingdomGood breakfast and good location
Stayed in April 2024
Reviewed: 15 April 2024
Julie
United KingdomRather tired decor in the public areas, especially on the stairs. The coffee at breakfast was very disappointing and not up to the standard of the rest of the breakfast fare..
The location was perfect.
Stayed in April 2024
Reviewed: 12 April 2024
Amir
United KingdomStaffs were not friendly as they had to be. Always they were watching TV or something.
Location and the room was amazing. It was really nice place, neat and big enough for 2 persons.
Stayed in March 2024
Reviewed: 9 April 2024
Kenneth
United KingdomWiFi is very poor on third floor no lifts
Cleaners friendly and hardworking ,breakfast was good
Stayed in April 2024
Reviewed: 9 April 2024
Alan
United KingdomNo food served on Sunday also bar closed Sunday night..If I stay again will book direct as parking free but when booking through Bookling .com you have to pay £18 per 24 hrs.
Close to town ,,spacious room.,
Stayed in April 2024
Reviewed: 9 April 2024
Tatiana
FinlandShower that didn't work properly, the window which didn't stop the wind blowing directly in the room.
Location and the cleaning lady 😀
Stayed in April 2024
Reviewed: 9 April 2024
Valerie
United KingdomWe chose to eat in the hotel the first evening which was a mistake. Food not cooked, we had to send back as it was inedible. Was put right and handled well but should not happened. Only 2 tables were occupied, we now know why. Waiting and bar staff good. Menu not great. Very limited vegetarian options. Additional car park charges are steep but it is a good thing to have parking on site.
Lovely refurbished room/bathroom though pity the armchairs had not been reupholstered too and the very dated curtains had not been updated. Excellent comfy bed and good quality bedlinen and towels. Breakfast adequate but a shame they have stopped serving guests with tea/coffee brought to table, all help yourself now. Teapots rather than just small cups would be appreciated. I was up and down refilling our small cups! Pleasant reception staff and excellent new bar staff member. Staff good all round. Location is excellent for the river and city, the university etc.
Stayed in April 2024
Reviewed: 8 April 2024
Margarita
FinlandI was in the attic where it was a bit hard to climb. Especially with a suitcase… The room had a crooked floor. When I asked to change the room, I was told that there were ongoing works
Location Atmospheric place
Stayed in April 2024
Reviewed: 8 April 2024
Harbey
United KingdomFire alarm going off around midnight....it was apparently a smoke alarm from one of the rooms but unclear to me if we were supposed to evacuate or not. I ended up checking out with reception.
I had continental breakfast and it was perfectly adequate
Stayed in April 2024
Reviewed: 7 April 2024
Laura
United KingdomParking costs are a bit cheeky, check in was slow, our rooms were nowhere near each other in spite of request made6 months in advance and there's no lift so our 70 year old had to struggle up 4 flights of narrow twisty stairs with her suitcase.
The location is excellent which is why we chose it.the decor and ambience is comfortable
Stayed in April 2024
Reviewed: 5 April 2024
Louise
IrelandThe only negative (which isn't a bad negative) I had was there was no mini fridge in the room. As I was there for work, I wanted to buy lunches and keep them in a fridge but was unable to do so. Again not a big negative by any means!
Location within Cambridge was excellent. The breakfast in the morning was lovely, and I especially loved the pastries and muffins. The room was comfortable and there were various Wi-Fis to connect to to ensure you had great internet connection wherever you went.
Stayed in March 2024
Reviewed: 3 April 2024
Gian
United KingdomRoom is next to noisy stairs, shower drain is slow. Breakfast is average. At least add some eggs for guests who are doing the half marathon as the rooms price are intentionally increased on this particular weekend.
Clean and near to the event’s venue.
Stayed in March 2024
Reviewed: 2 April 2024
Julie
United Kingdompaying extra for parking
room comfortable and able to park almost outside, the location on Jesus Green by the river is perfect with just a short walk to town
Stayed in March 2024
Reviewed: 1 April 2024
Folbigg
United KingdomDouble bed felt small as I'm used to a king size. Having to pay extra for the parking
Very handy on the edge of town, easy to get to and has parking (even though you have to pay extra for the parking)
Stayed in March 2024
Jindrichuv Hradec, Czech Republic
Rodengo Saiano, Italy
Donegal, Ireland
Lago Futalaufquen, Argentina
Bellingwolde, Netherlands
Hennseid, Norway
Capdepera, Spain
Naarden, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content