Aztec West, Almondsbury, Bristol, BS324TS, United Kingdom
#22 of 52 hotels in Bristol
Guests' ChoiceBased on 1607 hotel reviews
8.1Cleanliness
8.8
Comfort
8.7
Location
8.4
Facilities
8.6
Staff
8.7
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 1 May 2024
Carla
South AfricaWas unable to book a spa treatment of my choice. Was told all slots had been booked. Although I had been trying to book a treatment a week in advance.
Breakfast was very good, lovely atmosphere.
Stayed in April 2024
Reviewed: 30 April 2024
Sean
IrelandSurprised the pool wasn’t included in the original price, you had to pay extra to use it
Very spacious and great swimming pool / spa
Stayed in April 2024
Reviewed: 29 April 2024
Dawn
United KingdomThe restaurant menu could be better
Stayed in April 2024
Reviewed: 20 April 2024
Katherine
United KingdomSo having messaged ahead about requiring gluten free breakfast I wasn’t asked about allergies. When I asked I was given a load of stapled sheets but as is often the case individual items are not listed separately. So for example the Lancashire breakfast was a no-go but I was unable to work out what parts I could eat. Obviously not the toast and probably not the black pudding but could we sub gluten free toast??! The menu had just three dishes that were gluten free!! I was then informed that gluten free bread had run out! They did find some eventually but it was a really disappointing breakfast.
Had a lovely luxury feeling and I especially loved the cofffee machine in our room
Stayed in April 2024
Reviewed: 18 April 2024
Suphakon
United Kingdombreakfast and spa could be inclusive with room .
Breakfast very poor .i don't mind to pay 16.99 if breakfast very good .
Stayed in April 2024
Reviewed: 17 April 2024
Mark
United KingdomNo plug sockets next to the bed. Poor choice of TV channels and a lot of the channels don't work. No access to streaming services or anything. Noise levels in the corridor.
The room was clean, good bath and shower, good pool and comfy bed. Fresh water and milk machines in the corridor is a really nice touch.
Stayed in April 2024
Reviewed: 17 April 2024
Marek
United KingdomLocation little bit far from shops Shower tray silicone need to be replace Why lovely bathroom got one think bad Breakfast I like buffet.see,what I want,and take how much I want
I like SPA,clean rooms and bar
Stayed in April 2024
Reviewed: 16 April 2024
Daniils
United KingdomThe room was good, swimming pool, saunas, etc. Nice food in restaurant.
Stayed in April 2024
Reviewed: 15 April 2024
Abigail
United KingdomI paid much more than my friends for the same room and facilities because I booked via booking.com. It would also have been cheaper to book direct.
Great facilities
Stayed in April 2024
Reviewed: 14 April 2024
Gilbert
United KingdomBrilliant staff. Better than expected.
Stayed in April 2024
Reviewed: 14 April 2024
Kirsty
United KingdomRoom heating unit rattling loud
Had to change room as the heating unit was rattling loudly, can’t believe cleaners or other staff had not heard it, but was dealt with my reception staff very very well, and new room was ace!
Stayed in March 2024
Reviewed: 13 April 2024
Marek
United KingdomThe hotel is pretty far from stuff like restaurants and shops along with the fact that the breakfast required a menu, I personally prefer the hotels that let you choose and make your own breakfast, rather than giving you specific options.
The activities were very amusing, the rooms were spotless. Very clean. Polite and professional service, the outsides were very quiet.
Stayed in April 2024
Reviewed: 11 April 2024
Dominika
United KingdomSPA access is not included in the price. This was not clear to us when booking.
great SPA facilities, we got a free upgrade to a larger room
Stayed in April 2024
Reviewed: 11 April 2024
Richard
United KingdomNo TV apps available
Cleanliness and facilities
Stayed in April 2024
Reviewed: 11 April 2024
Vicky
United KingdomRoom service was very poor couldn’t get hold of anyone when trying to phone later on in the evening and in the morning I paid a lot of money to stay there and it didn’t meet up expectations very disappointing
The spa staff was very friendly and helpful
Stayed in April 2024
Reviewed: 9 April 2024
Maryann
United KingdomThat we had to pay separately for the use of the pool and spa. This wasn't made clear when we made the booking
The swimming pool and spa were great. The room was clean and lovely and the staff were great.
Stayed in April 2024
Reviewed: 8 April 2024
David
United KingdomSpa wasn’t the cleanest
Room was very clean nice terrace
Stayed in March 2024
Reviewed: 7 April 2024
Mahdi
United KingdomFood was very expensive
Spa and staff
Stayed in April 2024
Reviewed: 7 April 2024
David
United KingdomBeing charged £25 for a late check-out
Breakfast & room
Stayed in April 2024
Reviewed: 6 April 2024
Joan
United KingdomFelt ignored when we first walked into the lounge bar. Apology received and drinks refunded
Breakfast was excellent - generous portions and lots of choice
Stayed in April 2024
Reviewed: 5 April 2024
Ceris
United KingdomThe extra price of paying for the pool/spa. Food was rather pricey!
Great warm welcome from lady at reception. She made sure we had a quiet room by the little lake when we asked for a room away from the busy roads. Room was very comfortable and stylish. Liked the milk and water machines on each floor. Great restaurant with delicious food!
Stayed in April 2024
Reviewed: 4 April 2024
Matthew
United KingdomNothing
Loved the little touches for the kids, the milk station in the corridor and cookies for bedtime, the kids activity packs and little robes and slippers for them. The movie room which they also loved. The pool and room were all lovely
Stayed in February 2024
Reviewed: 1 April 2024
Tendai
United KingdomRestaurant menu did not have much variety
Very clean and nice staff.
Stayed in April 2024
Reviewed: 1 April 2024
Stephen
United KingdomNice little touches like milk and filtered water!
Stayed in March 2024
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