Bedroom was quite old and cold

Updating the rooms and making them more cosy!

Stayed in November 2023

Amazing guest service experience and the breakfast was yummy!

Stayed in October 2023

The shower was low on pressure (on the third floor)

Little gem of a place. Room was large and comfy and clean. The vegan breakfast was really appreciated and really tasty. Love the style of the place and it's in a lovely quiet location with a castle view. Would stay again.

Stayed in November 2023

Taps in bathroom sink need looking at

Good breakfast, excellant location for visits

Stayed in October 2023

The lift requires fixing as carrying heavy cases up or down stairs is difficult for seniors.

The history of the building & the staff were wonderful. Lovely quiet places to sit & read & the breakfast is great.

Stayed in October 2023

The Windows are old, so it is quite Hard to Open them and there is little Space To put things in the bathroom. That was the only downside of the room for us.

We had a room on the top Floor , the view was gorgeous! The Lift didn't work, so mit recommended for people that can't climb that many Stars. For us it was no Problem. We didn't hear anything from our neighbours Other than them locking or opening their rooms. Breakfast was very very good, especially the cooked breakfast!!

Stayed in October 2023

The lift was broken. I didn’t mind taking the stairs to our 3rd floor room; however, I saw elderly guests that this was difficult for. I hope that can be fixed soon to make this an exceptional place to stay. The toilet in Room 312 did not flush correctly. I reported it and the receptionist told us a trick in flushing it “as the plumbing is old”. Her trick didn’t work and it was a concern of sanitation.

Lovely area of town. Beautiful lobby with access to bar and opportunity to sit in the library at our convenience. Loved the “Old World Charm”! Thank you for the free coffee and tea options in the lobby at any time. Staff was excellent! Receptionists were wonderful and our breakfast hostess was delightful!

Stayed in October 2023

Although we could leave luggage before we could check in their was no secure place just left round corner at bottom of staircase. Not ideal if anything valuable left in them. Breakfast staff were very helpful but reception staff not very friendly 😬

Fabulous building, location to city centre 😀

Stayed in October 2023

This is my second visit to this hotel I came back as I loved my first visit so much. I feel that over the last year the decor has suffered a little particularly in the corridors and staircases. The water pressure in our room was also very low. Unfortunately parking is expensive and very limited in the area and I feel central Edinburgh is better to visit by public transport and this is the price you pay for such a nice location I guess. This is absolutley not the hotels fault (just an observation or hint really) the first time I stayed I travelled up by train.

I love the feel of this hotel and the friendly staff. The breakfast was good and it was served in the beautiful dining room. The room was a good size. Staff let us leave our bags in the hotel prior to check in to save us having to walk a long way from a carpark and had very kindly delivered them to our room. We were put in a better room on a lower floor because the lift was out of order. The hotel is very well situated to visit both Edinburgh old and new towns and the back rooms look mover the gorgeous Dean village and out to the Firth of Forth whereas the front rooms have a view if the castle. I love the bar and the absolutely adorable library. Free tea and coffee and water in the reception

Stayed in October 2023

Excellent breakfast for the room rate. Beds comfortable. Friendly and accommodating staff

Stayed in October 2023

Lift broken.

Charming historic building and location Staff greeted us upon arrival Lovely library & bar area. Breakfast delicious:)

Stayed in October 2023

I felt the house keeping could have done a better job. Amenities weren't replenished.

The staff was very helpful especially Nadir. The lift was not working and they had allocated a room to us on the 4th floor, but the next day they adjusted and changed our room to make it more convenient. The breakfast is good and has all the regular stuff you would expect. The location is good and about a 12-13 minute walk from the prices street / town centre.

Stayed in October 2023

Lift was not working and single taps in the basin instead of a mixer one

Lovely hotel in a very central location. We had a large comfortable room at the basement floor. Large bathroom too. Lovely traditional wood entrance and breakfast room and bar.

Stayed in October 2023

The lift was out of order, though we were advised ahead of arrival

Old world residence converted to boutique B&B / Hotel. Modernised bedroom & ensuite. Beautiful library & drawing room available to guests

Stayed in September 2023

Hard going climbing the stairs especially to the top floor as the lift isn't working.

Lovely hotel and staff very friendly and helpful.Good choice at breakfast with plenty of fruit.Rooms clean and comfortable and lovely views.Facinating library room where you could have afternoon drinks as well as the comfortable bar downstairs.

Stayed in September 2023

Elevator was not working.

Central location.

Stayed in September 2023

Parts of the B&B are very rundown. The curtains in the bar area were extremely ripped and worn out. The breakfast was ok, but really good have been better. It was pleasant but over priced!

We had a large room with a very comfy bed. The staff were all very friendly.

Stayed in August 2023

It was really hot while we were there and couldn't open the windows more than a crack. Our fan helped but we didn't have the outlets available to place it properly. Also, not your fault, but elevators did not work and we had a very heavy bag. The reception desk did offer to bring up any bags.

we liked the location, and the restaurant and library.

Stayed in September 2023

The staff at the reception was incredibly friendly and helpful.

Stayed in August 2023

Bath towels too small

Location, lovely breakfast, wonderful staff

Stayed in August 2023

Lift working , room was small for money paid

Breakfast was fine don't think locally sourced was just OK, location was good shame lift out of order and had to drag case up & down stairs ,

Stayed in August 2023

Our room was on the lower level and tended to be warmer than expected. There was no place to set toiletries in the bathroom. No shelves or cabinets at all. The duvet cover was heavy and way too much for the stay. A summer weight blanket would have been sufficient. The location of the hotel was close to shops and restaurants but was quiet and in a residential area. Staff friendliness varied from exceptional to lukewarm. The gent checking us in and out was lukewarm. He did not thank us for our stay. Other staff was helpful, offering suggestions for dining and helped carry our bags to the room.

The room was spacious and the bed was comfortable. Plenty of room to lounge. The breakfast choices were plentiful and the dining room staff was helpful and quick to bring out the food.

Stayed in August 2023

difficulty finding car parking

nice place to stay for two or three days while in Edinburgh

Stayed in August 2023

The lift wasn’t working & hadn’t been for a while apparently.

Hotel was clean, well maintained and in a good location,

Stayed in August 2023

Lift broken

Clean massive room 4th floor upgrade

Stayed in August 2023