Very disappointing evening meal, uninspiring menu and waiting service was poor

Very helpful friendly staff. Lovely pool

Stayed in March 2023

There wasn’t anything we didn’t like as such. The stairs leading to the room could do with freshening up as the area looks a bit tired. It was only recently taken over so the owners do have things to sort out, we made them aware of a couple of things and they had already attempted to sort one of them and we don’t doubt they will give their attention to any issue that comes their way.

Nicely situated with ease of access, staff very helpful and friendly. Great bed and all the little extras (chilled bottled water, biscuits) and lovely full English breakfast along with toast, cereal, fruit juice and tea/coffee. Will definitely visit again.

Stayed in April 2023

Accomadation areas a little tired but new owners are workunf hard to refresh.

Hot Breakfast was good and offered a good selection. Bed comfy and room clean.

Stayed in March 2023

music very loud went on until midnight

very nice breakfast comfy bed well situated bus stop right opposite nice food

Stayed in March 2023

The staff were really friendly and there was a nice atmosphere in the pub. The food was really good and although it's on a main road and we had a room at the front, we didn't notice any traffic noise, which surprised us.

Stayed in March 2023

Unfortunately breakfast did not quite come up to standard as I had to ask for things, i.e. spoon for cereals, bread for toast, butter. No marmalade but there was jam!

Locaation was excellent for my requirements Room was big, clean and tidy. Exceptionally large bed, so slept well.

Stayed in March 2023

Friendly staff , clean room and bathroom with very comfortable bed. Good cooked breakfast .

Stayed in March 2023

They need to keep their focus on maintaining standards

We’d previously stayed twice

Stayed in January 2023

Whilst it was a lovely cooked breakfast it would have been nice to also have for example a bit of fresh fruit available to go with the cereal even it was just a banana.

very friendly welcome and the staff were keen to make the stay enjoyable. Nice cooked breakfast made to order. My daughter is a vegetarian so they offered vegetarian options such as veggie sauages.

Stayed in February 2023

Room comfortable but very dusty

Host very attentive

Stayed in February 2023

Some lack of deep cleaning and untidy in places - new management and staff so it will get sorted.

Great hospitality and friendly. Good value pub food and very good breakfasts. Room - comfortable, bed very comfortable.

Stayed in February 2023

The food was very good.

Stayed in February 2023

A lot of noise from television and pool table until 11:20pm

Very good

Stayed in February 2023

Very friendly and attentive. Great stay.

Stayed in January 2023

Needs a bit of up dating in some areas inside and out.

Good to have on site parking. Breakfast was freshly cooked.

Stayed in January 2023

ticked all the boxes for stay

Stayed in January 2023

No enough staff

The breakfast was ok but they need a breakfast menu

Stayed in December 2022

The room was spacious and very clean. One of the biggest and most comfortable beds that we have slept in. Also liked the fridge outside the room with bottles of milk and water inside that were replaced each day. We also liked the large TV in the room, always a treat when we go away to be able to stay in bed and watch some television.

Stayed in December 2022

only small towels provided and no milk with tea

nice welcome....changed double bed to 2 twins. Room nice and met a live band practicing prog rock big breakfast included

Stayed in December 2022

Entrance to the guest bedrooms could be better. Bedroom windows could do with black out curtains because of the street lighting.

The bedroom is very clean, adequately equipped & a comfortable bed. The shower room is excellent. The breakfast was good & to order. We used the restaurant & the food was acceptable for us but basic pub food. We’ve stayed previously & would definitely stay again.

Stayed in December 2022

on the whole there was nothing we disliked

very nice comfortable room although a little dusty. shower room fabulous but definitely needs a shower mat as shower tray is very smooth and slippery.

Stayed in December 2022

No fresh fruit served for breakfast.

Very friendly and helpful staff and a comfortable room.

Stayed in November 2022

Friendly and helpful staff. Good Pub/restaurant. Good location within easy walking distance by the river to the main town. Delightful Town

Stayed in September 2022

Having to check in over the bar whilst the lad behind the bar was (working hard) serving customers drinks. Having to wind your way through customers in the bar trying to get to the accommodation area carrying bags. There is coffee making facilities but there was no milk and then supplied in a small open top bottle that really needed refrigerating. Having our evening meal in the bar area, restaurant was in darkness, amongst the ready to play bingo players - wasn't conducive to a pleasant evening meal after a day's journey - we were eating they were ready to play bingo and finally the access to the accommodation from the restaurant isn't the most attractive route.

The staff were friendly and helpful, the food was a good standard and breakfast was very acceptable. The room was a good size and clean, the bed was very comfortable, and the bathroom was also clean. The Balfour Arms has a lot of potential for local people to enjoy home cooked food, music and other features but the operational side of the accommodation needs some attention.

Stayed in November 2022

had fish and chips in the evening, not good.

it was ok. did the job as i had to be on my way. staff were good.

Stayed in November 2022