Banyers House 16 Melbourn Street, Royston, SG8 7BZ, United Kingdom
#4 of 10 hotels in Royston
Guests' ChoiceBased on 511 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.1
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 8 May 2024
Deborah
AustraliaGreat location, clean and very comfortable bed.
Stayed in May 2024
Reviewed: 2 March 2024
Stephen
United KingdomThe breakfast buffet was disappointing and disorganised. No fruit juice, limited cereal and bread options, no yoghurts, cold meats or cheeses as would have been expected on a continental buffet. Room was not serviced on second day of our stay although management did offer us a small discount when advised of this.
Central location, good parking and great room facilities.
Stayed in February 2024
Reviewed: 26 February 2024
Darren
United KingdomWe arrived 4.30pm,the bar area was empty after a busy afternoon. It appeared the staff had taken a well earned break.Tables were left unclean,glasses and bottles where everdent on many empty tables… Not a good first impression. I can add this was not the norm for the rest of our stay.
The bedroom was large warm and welcoming.The funky and quality authentic vibe was a real bonus. Stylish and spacious,room 7 had great views of the church!
Stayed in February 2024
Reviewed: 11 December 2023
Susan
United KingdomChristmas decorations were very poor inside and. It very festive. Staff were pleasant enough but seemed a bit inexperienced.
Good location. Lovely rooms and bathrooms. Good food.
Stayed in December 2023
Reviewed: 24 November 2023
Frank
United KingdomA few little things: there should be someone on the reception all the time, rather than customers standing around for minutes and hoping someone from the bar catches your eye. The floors are also uneven upstairs and there was only a thin sheet separating the bedroom from the bathroom in the deluxe double room we were in.
The breakfast was very good, the staff were generally friendly and it's a very nice building from the outside. Quite affordable too.
Stayed in November 2023
Reviewed: 18 October 2023
Dave
United KingdomBathroom was lovely, but we were not impressed with the lack of a door, net curtains are not acceptable.
Comfortable, spacious, very helpful and friendly staff.
Stayed in October 2023
Reviewed: 18 October 2023
Saylor
United StatesI liked the location and pricing i thught was good. Very close to downtown and within wlking distance to the train. Although the rooms are above the bar dnning area I never heard any noise from there.
Stayed in October 2023
Reviewed: 13 October 2023
Philip
MexicoRoom service was a bit "hit and miss". Trash never emptied until I left. No checking of crops and shampoo supples on a daily basis
Generally very good
Stayed in October 2023
Reviewed: 13 October 2023
Ian
United KingdomPoor choice of cereals for breakfast. No milk or fruit juice on buffet table, but brought promptly when we asked for them.
Beautiful and comfortable room. Friendly staff
Stayed in October 2023
Reviewed: 14 September 2023
Esme
United KingdomThe staff were really friendly and welcoming but during dinner service the attention just dropped off and we had to wait half an hour for our mains to be cleared and asked if we wanted dessert. The. Ended up paying as we left.
The rooms were quirky cool and the shower was really good. Air con in 30 degree heat made me want to move in.
Stayed in September 2023
Reviewed: 5 September 2023
Heather
United KingdomThere were no problems at all. The road is a little busy but it was not an issue for us.
The staff at this pub/hotel are exceptionally friendly and helpful. We met non-resident friends for dinner and it was excellent, we all enjoyed our meals. Breakfast was also very good, with plenty of it. The bedroom was spacious and the bed very comfortable. There is a good TV. The bathroom was huge and we had a lovely walk-in shower. There is aircon in the room (room 7), which for a pub is pretty unusual and very welcome.
Stayed in September 2023
Reviewed: 22 August 2023
Helga
United KingdomA little bit more attention from the cleaning team needed. Skirting boards dusty and carpets/floors throughout need a good hoover. However, it did not spoil our stay.
Lovely rooms with everything needed in a hotel room. Full lengths mirror, make up mirror on desk, iron and board a nice touch. Excellent shower. Great staff, lots of smiles, made our stay most enjoyable.
Stayed in August 2023
Reviewed: 18 August 2023
Helen
United KingdomGood breakfast @ good location
Stayed in August 2023
Reviewed: 14 August 2023
Paula
United KingdomFor me personally I wasn’t too keen on having the toilet/bathroom en-suite with no door. Just felt a little strange
Property was clean and and really well equipped. Decor was lovely. The bathroom was stunning shame there was no door between the bathroom & bedroom
Stayed in August 2023
Reviewed: 11 August 2023
Cherylann
United KingdomUncomfortable hard pillows!
Lovely building. Charming room. Helpful staff.
Stayed in August 2023
Reviewed: 11 August 2023
Steven
United KingdomThe staff were very friendly and efficient The food was very very nice enjoyed my stay would book again
Stayed in August 2023
Reviewed: 9 July 2023
Rice
United KingdomN/A
Staff very friendly and professional ☺️👏
Stayed in July 2023
Reviewed: 23 June 2023
Graham
United KingdomNothing.
Lovely room and ensuite, both of which were exceptionally big and nicely furnished. The pub/restaurant side of the facilities also nicely done.
Stayed in June 2023
Reviewed: 19 June 2023
Natasha
United KingdomFantastic food menu and great quality food. Big, spacious bedroom. Dedicated parking for hotel guests, free of charge. Very helpful staff who helped me out when I left something behind in the bedroom after check-out.
Stayed in June 2023
Reviewed: 13 June 2023
Daniel
United KingdomNo bedside plug sockets. Easy to fix but a surprising amount of hotels don’t fix this simple thing.
Size of room. Decor. Ambience. Breakfast. Bathroom.
Stayed in June 2023
Reviewed: 12 June 2023
Paul
United Kingdomall great
dinner and drinks
Stayed in June 2023
Reviewed: 30 May 2023
Lindsay
United KingdomThere was a staff member who seemed like a manager who was working on her laptop next to the check-in desk. I thought she was working there rather than in an office so she could keep an eye on guests however apparently not, as she gave us a good ignoring to on two different occasions. Very strange approach to customer service! Luckily anther lady arrived who was super helpful.
The room was fabulous, we were very happy. Loved the bed, the decor and the bathroom especially. It was great to have the Nespresso coffee machine, especially as, sorry to say this, but the breakfast coffee was a bit ropey! The air con worked like a dream, which has not been our experience anywhere else recently. My Eggs Benedict for breakfast was divine. Unfortunately my husband's sausages in his full English had barely been introduced to the frying pan so had to back, but NEVER judge a place by one thing.
Stayed in April 2023
Reviewed: 27 May 2023
Michèle
United KingdomClean comfortable room and they allowed very early check in, which was so helpful Breakfast was good (would have liked some fruit/juice) Staff friendly and helpful Plenty of parking
Stayed in May 2023
Reviewed: 20 May 2023
Penelope
United KingdomWe both found our bathrooms to have a mild, slightly damp smell.
The full English breakfasts were delicious. Served piping hot (how we like our food served), and good quality produce.
Stayed in May 2023
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