29 Seel Street, Liverpool, L1 4AU, United Kingdom
#7 of 106 hotels in Liverpool
Guests' ChoiceBased on 5674 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.1
Staff
9.7
Value for money
9.1
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Suzanne
United KingdomFriendly helpful staff xN/A
Stayed in May 2024
Reviewed: 3 May 2024
Agnieszka
IrelandHad no issues
Location, staff, everything was great! Especially the hand written note!! It was such a nice personal touch
Stayed in April 2024
Reviewed: 2 May 2024
Nick
United KingdomVery friendly and helpful staff, even let me check in earlier.
Stayed in April 2024
Reviewed: 1 May 2024
Alison
United KingdomConvenient location
Stayed in May 2024
Reviewed: 1 May 2024
Luisa
ItalyI have nothing negative to say about this hotel!
The resident Liverpool is a modern hotel, equipped with all comforts and above all located near the main street (full of restaurants and shops) and ten minutes from the main station. The room where we stayed was spacious and clean, equipped with all the accessories. As for the staff, they are all friendly and helpful young guys. I highly recommend staying in this hotel if you are looking for a comfortable and modern location!
Stayed in April 2024
Reviewed: 1 May 2024
Magan
United KingdomNo complaints
Everything friendly staff
Stayed in February 2024
Reviewed: 30 April 2024
Nick
United KingdomLocation is great for being in the centre, close to restaurants (hotel doesn't have its own restaurant), bars, Liverpool one & the Docks. Staff were friendly & helpful. Definitely would recommend, staying at The Resident.
Stayed in April 2024
Reviewed: 30 April 2024
Chris
IrelandLocation ideal
Stayed in April 2024
Reviewed: 30 April 2024
Dermot
IrelandNothing
Very central and staff were extremely helpful
Stayed in April 2024
Reviewed: 30 April 2024
Powerlj
United KingdomAmazing location right in the middle of busy streets, but no noise in the room. Room was tiny, literally a bed and desk, then a corridor to the toilet, but absolutely no problem as it had everything we needed and was clean, comfortable and warm. We booked a small room so it was expected. Lovely modern hotel. Definitely recommend.
Stayed in April 2024
Reviewed: 29 April 2024
Colette
United KingdomVery friendly helpful staff
Stayed in April 2024
Reviewed: 28 April 2024
Harry
United KingdomThe markings on the bath taps had worn off so it took a while to find the right temperature
High ceilings, spacious rooms
Stayed in April 2024
Reviewed: 28 April 2024
Martin
United KingdomEverything was fantastic!
Stayed in April 2024
Reviewed: 26 April 2024
Jamie
United KingdomRoom was a little cramped. Had bigger rooms for similar price in past but only stayed one night. Had we stayed for two then maybe would’ve asked for different room.
Property is always clean and tidy
Stayed in April 2024
Reviewed: 26 April 2024
Aileen
United KingdomNo kitchen roll as minimum
Everything
Stayed in April 2024
Reviewed: 25 April 2024
Lenore
IrelandI have nothing negative to say about this hotel
The location was great The hotel was fab. Spotlessly clean. The facilities in the rooms were perfect and the staff were extremely helpful and friendly.
Stayed in April 2024
Reviewed: 25 April 2024
Yvonne
IrelandThe hotel is great location Room is great having the kitchen area , staff very nice and helpful.
Stayed in April 2024
Reviewed: 24 April 2024
Julie
United KingdomThere was nothing I didnt like
Every time we stay here we always get an exceptional welcome, lovely lovely staff
Stayed in March 2024
Reviewed: 23 April 2024
Gemma
United Kingdomno bar area however the free drinks hour was a great alternative
location was excellent. walking distance for everywhere. Staff were great - friendly and cheerful. Room was comfortable and more than adequate for my stay with kitchenette which was a bonus.
Stayed in April 2024
Reviewed: 23 April 2024
Craig
South AfricaThey did not have a decent sport channel on the TV
The location was an easy walking distance to everything that we required. Great restaurants, Great Pubs & Music Easy Shopping just around the corner The Staff were Super Friendly and Helpful and Always Full of Laughs
Stayed in April 2024
Reviewed: 22 April 2024
Eric
United KingdomLocation, Cleanliness, Reception manned all the time and smiling greetings each time you walked past.
Stayed in April 2024
Reviewed: 21 April 2024
Clare
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 21 April 2024
Aoife
United KingdomFriendly and helpful staff. Right in the centre of Liverpool, great location for going out. The rooms were clean and had a lovely design.
Stayed in April 2024
Reviewed: 20 April 2024
Coombs
United KingdomN/A
The staff were fabulous and couldn’t be more helpful. The complimentary drink at 6 pm was a lovely touch and got the guests together
Stayed in April 2024
Reviewed: 20 April 2024
Catherine
United KingdomNothing.
Everything. The room was quiet, well equipped and the beds comfortable. The staff were courteous, friendly, helpful and couldn’t do enough for us. They made our stay exceptional. Next time time we stay in Liverpool It will be at the Resident Hotel
Stayed in April 2024
Chester, UK
Beijing, China
Steinbach an der Steyr, Austria
Arroyo Frio, Spain
Ubud, Indonesia
Krasnodar, Russia
Brušane, Croatia
Białystok, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content