Not exactly what we expected. It looked much more better on pictures. The walls were scratched, the beds totally unconfortable, everybody had a terrible back pain.

I loved the location - the bus stop across the street, grocery nearby

Stayed in June 2023

1.No privacy with 4 families sharing 2 bathrooms/toilets 2.No daily cleaning of rooms 3.Was like a school hostel set up with families on the left and right of you. 4.Any late entry of a resident disturb your sleeping time as doors were opening and closing 5.Room inadequately furnished with a 1 metre width cupboard insufficient to store the clothing of a couple.No table or chair in the room.One display shelf.One side pedestal. 6.Mattress springs were noisy.Everytime you turned it squeaked. 7.The yard is untidy and unkept with an extended room with stuff lying around. 8.Gate is left wide open with no security measures in place 9.We endured by leaving home at 7am and returning at 8pm. 10.As a seasoned client of Booking.com I kindly request you evaluate this place for future bookings.Has left a bad feeling knowing we have left our home in South Africa to enjoy a holiday in Scotland.

Will not go back there.

Stayed in June 2023

The rooms was very small and dirty. There was a lot of damaged things. Also the shared shower was damaged, so that you could close the door only with a bolt.

This apartment wasn't completly what they described and also after escalation they didn't do anything. I wouldn't suggest this appartment for any vacation.

Stayed in March 2024

The property managing company did not send a check-in electric Form for me in advance. So that credit card 💳 details for deposit (damage property deposit) process took very long time. For me, in the end we took 2 hours to find a way to deposit £150. Managing company staff did it tell me where the property located, where the key to get into the house etc., , until pay $150. The next guests arrived soon after I had a key, they knocked on the door to let me open the main entrance door for them. Every guest struggled to fill the form for check in, and obtained Guide to the house by mail link to read key box codes etc., Worst process and procedure ever. The house was in poor condition, rundown house with no value at all, very SAD conditions. The water pressure of the shower was miserably low, so I got sick of it in a cold shower with not enough water pressure and catching cold. What an experience..... the title of the house said beautiful house, but disappointed. Booking.com should not sell this property. Or, tell customers in advance that the check-in process is a unique and self controlled system. Not worth it as 30-40 min by bus to property from town centre. Other guests took advantage of using the lounge, I could not get into dining to sit down on the table to have dinner or breakfast. ( someone was sleeping on the sofa one morning. Just such a messy house. Miserable conditions. I want a refund if possible.

Functional Kitchen Panel heater was on in the bed room Supermarket next door

Stayed in October 2023

The way the residents use the facilities. Not clearing up behind them

Good location next to bus stops shops and bars and restaurants near by

Stayed in September 2023

The rooms are too small, completely different and old from the photos shown, not worth for the money, beds are very uncomfortable giving back pain, heating not working properly, one toilet for all the customers which is also small, not clean enough and had to wait for longer period to go in. Sleep is disturbed because can hear others talking, no privacy protected. Poor customer care they provide false and misleading information which caused difficulties and privacy, comfort, safety all compromised. No one is there to welcome you or give any assistance if needed, no answer to calls either. Have to wait outside wasting your time and money if you can’t open the door because nobody will give you assistance or guidance. I strongly do not recommend this place to anyone, and I suggest this place should be removed from booking.com to avoid future customers facing horrible situations.

Nothing

Stayed in September 2023

I made a booking on the 28th of August for both of my uncles. Both are pensioners. They arrived in Edinburgh, tried to find the guesthouse. Couldn’t find, asked passers by, locals, they had no knowledge of the place. I only found out today, 7th September, because I got a phone call from a lady who met my uncles on the street, looking for directions to the guesthouse. Edinburgh cottage guesthouse. Doesn’t exist. So both of my uncles, both pensioners, both with health issues, have no place to stay tonight. And this after the journey from Ireland to Scotland, from which they won’t return until the 12th. So they’re essentially stranded. So they need accommodation. I’ve paid more than fairly for their accommodation, €450, and they have none. I’m incredibly worried about them. You’re responsible because I’ve booked accommodation for them and it turned out to be a scam

Stayed in September 2023

trying to get through to the contact number took too long, >15 mins, the message just kept saying you are in position 1 in the queue, this went on for ages.

The location was fine - 30mins by bus to the City Centre

Stayed in September 2023

Advertise it as a hostel....and then everything is fine....and 2 stars max

Stayed in September 2023

Nothing

Bedroom,kitchen, bathroom, and sitting room everything on point.

Stayed in August 2023

There were no locks in our room which kept us worried for things as there were four other rooms that were occupied at the same time. Another Bathroom would have been nice as there was a single shared bathroom between three rooms.

The Room was spacious, clean and convenient. Closet space can be improved. The Location is super convenient close to shops and right across from the bus stop that takes you to the city centre.

Stayed in August 2023

Very unclean, basic facilities such as tv not working, smelly trash bag left in hallway and compound was full of junk. No communication from host despite trying to reach out several times to complain about these issues. Worst place I’ve stayed. Not to mention the very noisy cheap bed that was almost falling apart. Such a ripoff

Free parking

Stayed in August 2023

The place was very shoddy . It needs redecorating in the living room and bathrooms . The couch needs a good clean . The bare wires in the entrance need to be concealed . There was no kettle when we arrived . It turned up on the morning we were leaving . The outside drive had old furniture ready for the tip . We just made do with it for the 2 nights for somewhere to stay . I don’t normally complain but they need to sort this place out.

The bedroom was ok . Kitchen decor was ok too

Stayed in August 2023

Bed, bathroom, room etc

Nothing

Stayed in August 2023

Straight away, there were loose wires hanging from the walls, a light bulb in the hallway dangling, no longer attached to the actual ceiling, the shower only did cold or burning hot, the room had mould and muck on the curtains, the door didn’t feel secure, the bed was uncomfortable, there were another family staying, who’s kids were running up and down until gone 11pm shouting, screaming and screeching, trying our door, banging on our door, I informed the owner within a reasonable time and was completely ghosted, it was disgusting to say the least. Had very little sleep between the mixture of insecurity of the door lock to the bed’s uncomfortabilty and the annoying children. Avoid at all costs

Had a wireless charger, plenty of nearby shops

Stayed in July 2023

Nil

Perfect location easy to commute to city centre with direct bus service .

Stayed in July 2023

Bathroom was clean the first day, but not the second day.

Location was close to my work.

Stayed in July 2023

Bombarded with emails prior to our stay, having to provide further details & a £150 security deposit against damages. The overwhelming information meant it was difficult & stressful to figure out how to get to the property & gain access. No key provided to lock the main door from the inside, despite this being on the check-in information. This meant the property was insecure whilst you were there, and given the area the whole situation felt extremely unsafe. Lock in the room door was loose & poorly fitted. House stunk of stale cigarettes, alcohol & urine. Property did not look like the photos at all; everything was very tired & scruffy. Property owners unhelpful & ghosted us when we raised the insecurity issue. They also insisted if we canceled, we would have to pay a further £200 fee on top of what we had already paid for accommodation. Advised that any late check-out would incur £50ph fee. Overall turned our trip into a nightmare & Booking.com less than helpful. This property is a rip-off scam that should not be listed.

Stayed in June 2023

Nothing

Location was good close to famous attractions.

Stayed in May 2023

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in June 2023