The staff were very polite and helpful.The continental breakfast was excellent. We were in room 6 with twin beds ,both were very very uncomfortable far beyond well worn.We asked for a more but as the hotel was full we had to stay put and undured a sleepless night.We did report the tha reception.

Stayed in September 2023

N/a

Stayed in October 2023

Location was a little far from the centre of Liverpool (not really a fault of the hotel - i was aware at the time of booking)

Room size was good and was good value

Stayed in October 2023

Toilet seat didn't fit properly. Shower attachment would not stay in right place so had to be held by hand.

Staff were friendly and helpful. Large room. Good breakfast.

Stayed in October 2023

Toilet and shower unit are a bit tight

Breakfast

Stayed in August 2023

Nothing

Confidante bed can help yourself to breakfast

Stayed in October 2023

A bit run down and basic facilities

Location and staff

Stayed in October 2023

A little overpriced for what you get, the breakfast is a little average and the place and location is a little run down.

I liked that it was located close to Anfield stadium

Stayed in September 2023

Sand in the drawers?? No hairdryer

Cheapest we could find My bed was really comfy but my friends was super squeaky

Stayed in September 2023

It's nice but a bit dated. Bed was comfortable enough but it was quite an old fashioned mattress. Bathroom was small.

Though out of the centre it was still walkable if you don't mind a walk. Staff were lovely and very helpful. All night staff on front desk. Continental breakfast included, which is especially helpful given its location and it's a plentiful spread.

Stayed in September 2023

Shower was weak, shower cubicle was very small. A hot breakfast would've been nice. Light switch by the side of the bed to turn the main light off would be good.

The bed was comfy, decent temperature. Good parking at the hotel.

Stayed in September 2023

the wall paper was peeing off around the window.

Breakfast was good, the whole hotel had an air if faded glory, pretty good place for the price.

Stayed in September 2023

A bit tired

Room clean bed very comfortable

Stayed in September 2023

The shower leaked and there was mould in the bathroom.

the room has a kitchenette which was useful to prepare a meal.The bed was comfortable. The breakfast was good - alot of choice and a pleasant room to eat in.

Stayed in August 2023

It was a bus ride into the city, I didn't realise how far out the hotel was. The exterior of the front of the hotel is very dated and needs investment at a glance. It looks quite shabby until you step inside, and it's really quite nice. There were broken benches on the front decking, which either need to be fixed or removed.

The staff were lovely. Continental breakfast had a large selection of items. The interior was in keep with a period property Lidl close by, macdonalds at the top of the street. Bus stop close by and cheaper to travel than a taxi. £4 for two people from the hotel into the city. Taxi £10-£12 depending on where you want to get dropped off.

Stayed in September 2023

No fridge. Wasps in toilet bowl. Room was small. Door was hard to open.

Free parking. Comfortable bed.

Stayed in September 2023

The area was a little run down but the hotel for the price was good.

The hotel was lovely very old grade 2 building and furnished accordingly we had a large double room which was very comfortable a d clean the buffet breakfast was very good. Also good access into the city by bus or taxi only 2 miles away.

Stayed in September 2023

Breakfast.

Room

Stayed in August 2023

Stains on shower base and in toilet.

Beds were comfortable. Staff were welcoming.

Stayed in August 2023

The rooms were very small and had some problems. The location is not safe.

I love its Victorian atmosphere and amazing breakfast.

Stayed in August 2023

When we arrived at the door we rang the bell, the receptionist left us waiting outside in the rain simply because he was dealing with another guests. He could have allowed us to enter and then simply asked us to wait. When another guest opened the door to let us in the receptionist did not greet us and never asked if we had made a reservation but rather instantly asked us to wait in the lounge area. This made us feel unwelcome and rather uncomfortable. When I raised the issue with the receptionist he tried to justify his actions by saying that he left us outside in the rain because he needed to concentrate on the other guests. I made the point that he could've let us in so that we could wait inside rather than in the rain (especially with children). Initially he wasn't apologetic which was dissapointing. The room was neat and clean but required better ventilation aside became rather stuffy and the only window was in the roof (tricky to open).

The location was great and it was very easy to get into the city centre. The lounge area with the pool table was a nice touch and comfortable area to relax.

Stayed in August 2023

Can’t check in until 4pm.

Nice room with tea and coffee facilities. Clean bathroom. Free parking on site as well as on street parking close by. Very friendly staff.

Stayed in August 2023

Rooms weren’t the biggest but wasn’t a big deal.

Lovely, helpful staff. Good location 5 min taxi to centre of town. Clean rooms with nice continental breakfast included. Let us check in early.

Stayed in August 2023

Room was comfortable .we got ground floor as requested due hubby health needs.we buses into city centre Buses by shoos very regularly. Took 10 minute. Staff very polite.breakfast continental.,ok for us as that what eat breakfast.i would visit again.

Stayed in August 2023

Bit dated, but it was ok for me

Comfortable bed, nice breakfast, good staff

Stayed in August 2023