4 Dunmurry Lane, Belfast, BT17 9RR, United Kingdom
#21 of 47 hotels in Belfast
Guests' ChoiceBased on 1199 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.1
Value for money
8.6
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 August 2023
Trina
United KingdomLighting in the dining room was very dim
Small but clean and nicely decorated
Stayed in August 2023
Reviewed: 12 August 2023
Tricia
CanadaThe breakfast could have been better
The hotel is very nice. The staff very friendly and hotel very clean. The rooms were a little small but ok. Very close to the train. Food was very good at lunch. Breakfast not a lot options
Stayed in August 2023
Reviewed: 11 August 2023
Trina
United KingdomRoad noise when window was open
Small but perfect
Stayed in August 2023
Reviewed: 10 August 2023
Fathima
IrelandA lift would be a great addition.
Spacious, exactly like the photo, well maintained and clean. Very Friendly staff. Great car themed wallpaper. My kids loved it!
Stayed in August 2023
Reviewed: 23 July 2023
Amanda
IrelandThe early check in and the accomodation of being able to have a bath was so helpful after a five hour drive. We were travelling for a gig and so the rest between arrival and heading off for the show really were so appreciated!
Stayed in July 2023
Reviewed: 22 July 2023
Mareks
IrelandBathroom A bit of smell
Location
Stayed in July 2023
Reviewed: 21 July 2023
Terence
IrelandNo elevator to rooms.
Good food , nice staff , excellent location
Stayed in July 2023
Reviewed: 18 July 2023
Dickson
United KingdomNo hot water in the room on Monday night and Tuesday morning
Na
Stayed in July 2023
Reviewed: 11 July 2023
Majella
IrelandAll good
Nothing not to like.
Stayed in July 2023
Reviewed: 29 June 2023
Veronica
United KingdomExcellent hotel lovely facilities
Stayed in June 2023
Reviewed: 28 June 2023
Edward
United KingdomLack of detail on arrival, bathroom very basic nowhere to hang dressing gown ect towel rack needed replacing .On informing staff all items resolved.
Friendly staff, breakfast and meals taken very good
Stayed in June 2023
Reviewed: 28 June 2023
Steven
United KingdomLovely place , excellent food Comfortable room , special mention to Daniel on reception ! Thank you for looking after us
Stayed in June 2023
Reviewed: 27 June 2023
Paramjit
United KingdomThere were no sockets next to the bed to charge my phone which meant that I had to move my bed around the room to be next to a socket.
The room was really nice and clean, staff was really friendly and helpful.
Stayed in April 2023
Reviewed: 25 June 2023
Rosemary
IrelandGreat value fabulous meal
Stayed in June 2023
Reviewed: 19 June 2023
Heather
United KingdomBathroom very small Cooked Breakfast was minimal, 1 sausage 1 Egg 1 bacon looked quite bare on plate
Good size bed and decor
Stayed in June 2023
Reviewed: 18 June 2023
Caroline
United Kingdomno able to purchase bottled cold water at bar or venting machine to do this
clean, friendly staff good service at breakfast quick and delicious
Stayed in June 2023
Reviewed: 16 June 2023
Francis
United KingdomI was very happy with the Hotel.
The Breakfast and Dinner were absolutely Delicious now Indeed.
Stayed in May 2023
Reviewed: 14 June 2023
Celia
United KingdomHaving no lift in the premises is a BIG drawback. A fridge in the executive rooms would have made a welcome addition.
Room and bed were exceptionally comfortable. The balcony was a very welcome addition. Staff were extremely helpful and nothing was too much trouble. Any request made was fulfilled very quickly indeed. Special mention for 2 members of staff who went the extra mile for us and exceeded our expectations- Barbara (manager) and Marion (reception) - Thank you both!!!
Stayed in June 2023
Reviewed: 11 June 2023
Catherine
IrelandThere was a group of young kids from a football team that were running wild , staff did what they could to try get parents/coaches to stop them but to no avail. Other than that it would have been a perfect weekend
Stayed in June 2023
Reviewed: 8 June 2023
Robert
Irelandnot a lot to say on this matter
The hotel is lovely to stay in . the staff were very helpful ,the meals were delicious , the room was very comfortable and clean
Stayed in June 2023
Reviewed: 8 June 2023
Muniolinio
IrelandWiFi was very poor my son couldn't connect to his Nintendo, plus we spent 20min to find a space to park our car because parking was full , and our family room was next to beer garden but lucky everyone left around 10.20pm so our son could sleep
10-15min drive to W5 - Titanic museum , next to Tesco stores, good breakfast
Stayed in June 2023
Reviewed: 5 June 2023
Natasha
United Kingdomonly issue was that there was no air conditioning in rooms and only a small window which didn’t help cool down room at all, so room was quite warm during this period of good weather we are getting.
good location outside city centre, food in restaurant was lovely too. Would definitely stay again.
Stayed in June 2023
Reviewed: 5 June 2023
Peter
United KingdomThe service was a bit lacking. While in restaurant we had to find a member of staff to take order. Next morning at breakfast we were shown to table and just left. Others arrived after us and were seen to sooner. Had to grab a member of staff again to take order and ask for tea also
The food exceeded my expectations and was both delicious and plentiful
Stayed in June 2023
Reviewed: 3 June 2023
Peter
United Kingdombit of confusion over the booking.com reservation
Enjoyed an evening meal, very generous portions for the price, staff very helpful.
Stayed in May 2023
Reviewed: 3 June 2023
Amanda
United KingdomThere was only luke warm water from the shower and taps
The room was a good size and the beds comfy. Very busy hotel (due to a wedding) so parking was an issue
Stayed in June 2023
Concord, USA
Bombinhas, Brazil
Centreville, Canada
Władysławowo, Poland
Gerlos, Austria
Paris, France
Orange Beach, USA
Jinan, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content